At a Glance
- Tasks: Support flight operations and client relations, ensuring smooth booking experiences.
- Company: Join an innovative travel company dedicated to exceptional client service.
- Benefits: Enjoy 22 days annual leave, museum membership, training opportunities, and more.
- Why this job: Be part of a dynamic team in a fast-paced environment with a passion for travel.
- Qualifications: Undergraduate degree preferred; one yearβs industry experience is a plus.
- Other info: Location: Chiswick, London; salary: Β£28,000 per annum.
The predicted salary is between 22400 - 39200 Β£ per year.
Innovative travel company are looking for a bright and resourceful individual to provide essential administrative flight support to the Operations and Client Relationship teams +ndash; ensuring all clients have the best possible booking experience.
The role includes:
Taking ownership of aviation tasks within the company
Allocation and group booking management including airline liaison, loading and checking of inventory and name releasing
Checking all information is correct before purchasing flights, ensuring that the budgeted amounts are met
Ensure ticketing deadlines are met
Quote and book bespoke upgrade and deviation requests
Provide timely support and assistance to both the Operations Team and the Client Relationship Team
Respond to schedule changes and disruption
Requirement to act promptly to provide alternative solutions where necessary
General airline correspondence and maintenance of good relationships with airlines
Assist other teams and departments as required
Be part of a team offering support and assistance to the business in the event of a crisis, this may be outside of regular working hours.
Research flight routes and pricing for new programmes when required
Requirements of the role:
Excellent spoken and written English
Undergraduate degree (or equivalent) with preferably one year+rsquo;s experience in the industry
Knowledge of scheduled airlines and their systems for working with tour operators is an advantage
Good computer literacy; confident with Microsoft Office, particularly Excel
Efficient and quick to learn; bright and articulate on the phone; flexible with proven ability to work to deadlines; comfortable working independently and as part of a small team
Strong ability to multi-task and prioritise, with excellent attention to detail.
An interest in the arts (classical music, art, architecture, archaeology) and travel is an advantage.
Location: Chiswick, London
Salary: +pound;28,000 per annum plus benefits, including 22 days annual leave (plus bank holidays), museum membership, training and development opportunities, pension contribution and travel insurance.
Start date: ASAP
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Aviation Assistant in Chiswick) employer: Lamb Personnel
Contact Detail:
Lamb Personnel Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Aviation Assistant in Chiswick)
β¨Tip Number 1
Familiarise yourself with the airline industry and its systems. Understanding how scheduled airlines operate and their booking processes will give you a significant edge during interviews.
β¨Tip Number 2
Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in the past. This role requires excellent multi-tasking abilities, so be ready to discuss your experiences.
β¨Tip Number 3
Network with professionals in the travel and aviation sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the position.
β¨Tip Number 4
Demonstrate your passion for travel and the arts during your interactions with us. Sharing your interests can help you stand out as a candidate who aligns with our company culture and values.
We think you need these skills to ace Aviation Assistant in Chiswick)
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in aviation or travel support. Emphasise any administrative roles you've held and showcase your ability to manage bookings and liaise with clients.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention your interest in travel and the arts, and explain how your skills align with the requirements listed in the job description.
Highlight Relevant Skills: In your application, focus on your computer literacy, particularly with Microsoft Office and Excel. Provide examples of how you've successfully multi-tasked and prioritised tasks in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial for this role.
How to prepare for a job interview at Lamb Personnel
β¨Show Your Passion for Travel
Make sure to express your enthusiasm for the travel industry during the interview. Share any personal experiences or interests related to travel, as this will demonstrate your genuine interest in the role and the company.
β¨Highlight Your Attention to Detail
Given the importance of accuracy in booking flights and managing schedules, be prepared to discuss examples from your past experience where your attention to detail made a significant impact. This could include instances where you caught errors or improved processes.
β¨Demonstrate Your Multi-Tasking Skills
The role requires juggling multiple tasks simultaneously. Prepare to share specific examples of how you've successfully managed competing priorities in previous roles, showcasing your ability to stay organised and efficient under pressure.
β¨Familiarise Yourself with Airline Systems
If you have experience with airline systems or booking platforms, be ready to discuss this knowledge. If not, do some research on common systems used in the industry, as this will show your initiative and readiness to learn.