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For Companies At a Glance
- Tasks: Provide hands-on IT support and troubleshoot technical issues daily.
- Company: Join a dynamic team at a growing tech company in London.
- Benefits: Enjoy opportunities for travel, skill development, and a supportive work environment.
- Why this job: Perfect for problem-solvers eager to grow their tech skills in a fast-paced setting.
- Qualifications: Experience with Microsoft 365, Windows, and strong communication skills required.
- Other info: This role offers a chance to make a real impact in IT operations.
The predicted salary is between 20000 - 28000 £ per year.
11112AS
£25k – 28k per year
IT Support Technician
5 Days onsite in London
Are you a proactive and ambitious IT professional looking to take the next step in your career? Join a dynamic and growing team where your skills will make a real impact.
Our client is seeking an enthusiastic IT & Communications Support Technician to be the go-to tech expert at our London headquarters. You’ll be the first point of contact for IT support, resolving a wide range of technical issues and ensuring smooth day-to-day operations. With a strong focus on Microsoft 365 and cloud technologies, you’ll play a key role in maintaining a secure and efficient IT environment.
This is a fantastic opportunity for someone who thrives in a fast-paced setting, enjoys problem-solving, and is eager to grow their technical expertise. You’ll also have the chance to travel to other UK offices, expanding your experience and network.
What You’ll Do:
- Provide hands-on desktop support and manage ticket queues
- Troubleshoot hardware, software, and network issues
- Support and maintain Microsoft 365 and Windows environments
- Handle device deployment, user onboarding/offboarding, and mobile management
- Collaborate with third-party vendors and internal teams
- Champion a security-first mindset in all tasks
What You’ll Bring:
- Experience with Microsoft 365, Windows 10/11, Active Directory
- Strong communication and organisational skills
- A self-motivated, can-do attitude with a passion for learning
- Basic networking knowledge and familiarity with Apple iOS
IT Support Technician
Due to the volume of applications received for positions, it will not be possible to respond to all applications, and only applicants who are considered suitable for interview will be contacted.
Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation.
We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website http://proactive.it/privacy-notice/
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IT Support Technician – 11112AS employer: Proactive.IT Appointments Limited
Contact Detail:
Proactive.IT Appointments Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician – 11112AS
✨Tip Number 1
Familiarise yourself with Microsoft 365 and Windows environments, as these are crucial for the role. Consider taking online courses or certifications to boost your knowledge and demonstrate your commitment to potential employers.
✨Tip Number 2
Network with current IT professionals in similar roles. Attend local tech meetups or online forums to connect with others in the industry, which can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to showcase your problem-solving skills during interviews. Think of specific examples where you've successfully resolved technical issues, as this will highlight your ability to thrive in a fast-paced environment.
✨Tip Number 4
Stay updated on the latest trends in IT support and security. Being knowledgeable about current technologies and best practices will not only help you in interviews but also show your enthusiasm for the field.
We think you need these skills to ace IT Support Technician – 11112AS
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with Microsoft 365, Windows 10/11, and Active Directory. Use specific examples to demonstrate your problem-solving skills and technical expertise.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your proactive attitude and willingness to learn, as well as any relevant experiences that align with the job description.
Highlight Technical Skills: In your application, emphasise your technical skills, particularly in troubleshooting hardware, software, and network issues. Mention any experience with device deployment and user onboarding/offboarding.
Showcase Communication Skills: Since strong communication is key for this role, provide examples of how you've effectively communicated with team members or clients in previous positions. This will demonstrate your ability to be the go-to tech expert.
How to prepare for a job interview at Proactive.IT Appointments Limited
✨Show Your Technical Skills
Be prepared to discuss your experience with Microsoft 365, Windows 10/11, and Active Directory. Bring examples of how you've resolved technical issues in the past, as this will demonstrate your hands-on expertise.
✨Demonstrate Problem-Solving Abilities
Since the role involves troubleshooting a variety of IT issues, be ready to walk through your problem-solving process. You might even be asked to solve a hypothetical scenario during the interview, so think on your feet!
✨Emphasise Communication Skills
As the first point of contact for IT support, strong communication is key. Practice explaining technical concepts in simple terms, as you may need to assist non-technical users. This will show that you can bridge the gap between tech and users.
✨Express Your Passion for Learning
The company values a self-motivated attitude and a passion for learning. Share examples of how you've pursued further knowledge in IT, whether through courses, certifications, or personal projects, to highlight your commitment to growth.
