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- Tasks: Assist in managing conferences and events, ensuring excellent guest experiences.
- Company: Join the Apex Hotels family, where trust, passion, and teamwork thrive.
- Benefits: Enjoy 29 days holiday, training, gym access, and discounts for you and your family.
- Why this job: Be part of a friendly team that values your personality and ideas.
- Qualifications: Previous supervisory experience in a hotel and a strong customer service attitude required.
- Other info: Bring your spark and creativity to an innovative and supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
Why Join Apex Hotels ?
You will receive a warm welcome into the Apex family on joining us as a Assistant Conference and Events Manager. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will add a new dynamic to our innovative and supportive Conference and Events Team. We believe it is our personality, style and friendliness that makes Apex Hotels.
Role Overview:
This is a great time to join our team as Assistant Conferencing and Event Manager . You will display confidence, strong business acumen and the ability to forecast sales and achieve budgets. You will have the talent to build, develop and motivate a team in order to deliver excellent levels of customer care.
You will be friendly and approachable; you will go the extra mile for our guests; you will provide highly consistent good service and you will lead by example.
Main Responsibilities:
- Assisting the Manager with the smooth running of all conference areas within the hotel.
- Ensure meeting rooms and events areas are set up correctly for guests to ensure they receive an excellent experience.
- Ensure staff are preparing tea/coffee breaks and stations with appropriate food and beverages and at the correct time as stated in Event function sheet.
- Answer and solve guest requests and aim to fulfil any special requirements during the event.
- Maximising sales and profit while ensuring customer satisfaction at all times.
- Assisting the manager with the coaching, training and supporting of all conference and banqueting staff to provide consistently high standards, while continually looking to improve.
- Respond to audits that are completed by the company to ensure continual improvement is achieved within the team.
- Assisting the manager with controlling the conference budget, in relation to occupancy, departmental expenses and staff rota's.
About you:
We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role you begin your journey with us in. To excel within this role, you will have:
- Can deliver excellent standards
- Is self-aware and able to evaluate their own work
- A customer service attitude
- Have the ability to multi-task and provides excellent attention to detail
- You will have previous supervisor or managerial experience within a similar role.
- Experience of working in a 4 or 5 star hotel.
You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
- 29 days holiday
- Training and development from day one
- Employee events and celebrations
- Inhouse company interactive employee communication APP
- Entry to our state-of-the-art gym and pools
- Healthy meals to enjoy while you're working.
- Access to an external Employee Assistance Programme
- Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date.
- £200 referral bonus when your friends or family join the team.
Following your first successful 3 months, youll also receive
- Access to our discounts and wellbeing platform Treat Yourself Here, unlocking savings and experiences for you and your family.
- Involvement in our employee of the quarter and annual recognition schemes
- Long service recognition
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
- 50% discount in our restaurants
- Cycle to Work Scheme
- Discounted room rates for employees, friends, and family
- Spa treatments and product discounts
- Critical Illness & Life Assurance cover
We encourage you to bring your true self to work. Well provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, theres a place here for you. We have one ask – that you bring your personality, ideas, and spark. Were an innovative, thriving business and we want you to be part of our exciting journey.
If this is you,then click apply. We look forward to hearing from you !
AMRT1_UKCT
Assistant Conference & Events Manager employer: Apex City of Bath Hotel
Contact Detail:
Apex City of Bath Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Conference & Events Manager
✨Tip Number 1
Familiarize yourself with Apex Hotels' values of Trust, Passion, Friendliness, and Teamwork. During your interactions, whether in interviews or networking, showcase how you embody these values in your previous roles.
✨Tip Number 2
Highlight your experience in managing events and conferences, especially in a 4 or 5-star hotel setting. Be prepared to discuss specific examples where you successfully led a team or improved customer satisfaction.
✨Tip Number 3
Demonstrate your ability to multi-task and pay attention to detail by sharing stories from past experiences. This will show that you can handle the fast-paced environment of conference management effectively.
✨Tip Number 4
Engage with current employees on platforms like LinkedIn to gain insights into the company culture and expectations. This can help you tailor your approach and make a strong impression during the application process.
We think you need these skills to ace Assistant Conference & Events Manager
Some tips for your application 🫡
Understand the Company Culture: Familiarize yourself with Apex Hotels' family values of Trust, Passion, Friendliness, and Teamwork. Reflect these values in your application to show that you align with their culture.
Highlight Relevant Experience: Emphasize your previous supervisory or managerial experience in a similar role, especially within a 4 or 5-star hotel. Provide specific examples of how you've delivered excellent customer service and managed events.
Showcase Your Skills: Demonstrate your ability to multi-task, pay attention to detail, and evaluate your own work. Use concrete examples to illustrate how these skills have contributed to your success in past roles.
Personal Touch: Bring your personality into your application. Share your passion for hospitality and how you can contribute to the friendly and approachable atmosphere at Apex Hotels.
How to prepare for a job interview at Apex City of Bath Hotel
✨Show Your Passion for Customer Service
During the interview, emphasize your commitment to providing excellent customer service. Share specific examples of how you've gone the extra mile for guests in previous roles, as this aligns with Apex Hotels' values of friendliness and care.
✨Demonstrate Teamwork Skills
Highlight your ability to work collaboratively with others. Discuss experiences where you successfully motivated a team or contributed to a positive team environment, showcasing your alignment with the company's emphasis on teamwork.
✨Prepare for Scenario Questions
Be ready to answer scenario-based questions that assess your problem-solving skills and ability to handle guest requests. Think of situations where you had to manage multiple tasks or resolve conflicts, and explain how you approached them.
✨Exhibit Confidence and Business Acumen
Showcase your confidence and understanding of business operations during the interview. Discuss your experience with budgeting, sales forecasting, and achieving targets, as these are crucial aspects of the Assistant Conference & Events Manager role.
