Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, assist in-store, and enhance their shopping experience.
- Company: Join H&M Group, a global leader in fashion retail known for its inclusive culture.
- Benefits: Enjoy a 25% staff discount and participate in the H&M Incentive Program.
- Why this job: Be part of a vibrant team that values creativity and customer connection.
- Qualifications: No prior experience needed; just bring your passion for fashion and people!
- Other info: Flexible part-time hours between 20 to 30 per week; apply with your CV in English.
Company Description
Job Description
As the Sales Advisor, you are the friendly faces that greet our customers and embody the heart of our brand.
You\’ll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you\’ll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.
Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you\’ll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.
While previous experience in customer service and familiarity with fabrics are nice to have, they\’re not mandatory.
Qualifications
- Customer-focused; you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectations
- Proactive; you use your initiative to provide customers with a memorable shopping experience
- Curious; you seek opportunities to improve everyday processes and routines and take proactive action where needed
- You listen to and show interest in others’ ideas and opinions
- You’re honest and genuine in your approach
- You are interested in fashion and trends
- You are communicative, positive and open-minded
- You’re willing to learn and adapt
- You’re collaborative, inclusive and supportive of others
- You have good Englishlanguage skills
Additional Information
This is a parttime position with a contract of 20 and 30 hours a week. Please apply by sending in yourCV in Englishas soon as possible!
Benefits:
We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.
Inclusion & Diversity
At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.
#J-18808-Ljbffr
Sales Advisor 20h - 30h employer: H&M
Contact Detail:
H&M Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor 20h - 30h
✨Tip Number 1
Familiarise yourself with the latest fashion trends and the brand's offerings. This will not only help you engage customers effectively but also demonstrate your genuine interest in the role during any interactions.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a retail scenario. This will help you become more comfortable initiating conversations and providing assistance, which is key for a Sales Advisor.
✨Tip Number 3
Showcase your proactive nature by thinking of ways to enhance customer experiences. Prepare examples of how you've gone above and beyond in previous roles, even if they weren't in retail, to highlight your initiative.
✨Tip Number 4
Emphasise your teamwork skills by reflecting on past experiences where collaboration was essential. Be ready to discuss how you can contribute positively to the team dynamic at StudySmarter.
We think you need these skills to ace Sales Advisor 20h - 30h
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, even if it's not directly related to fashion. Emphasise any roles where you provided excellent service or worked in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and your proactive approach to customer service. Mention specific examples of how you've created memorable experiences for customers in the past.
Showcase Your Communication Skills: In your application, demonstrate your strong communication skills. Use clear and positive language, and ensure your enthusiasm for the role comes through in your writing.
Highlight Your Team Spirit: Mention any experiences where you've collaborated with others to achieve a common goal. This will show that you're a supportive team player, which is essential for the Sales Advisor role.
How to prepare for a job interview at H&M
✨Show Your Customer Focus
Make sure to highlight your genuine interest in providing excellent customer service. Share examples of how you've gone above and beyond for customers in the past, even if it's not directly related to fashion.
✨Demonstrate Proactivity
Prepare to discuss situations where you've taken the initiative to improve a process or enhance a customer's experience. This will show that you can think on your feet and are eager to contribute positively to the team.
✨Express Your Passion for Fashion
Since the role involves working with garments, be ready to talk about your interest in fashion and current trends. Mention any favourite brands or styles, and how you keep up with the latest in the industry.
✨Emphasise Team Collaboration
The job requires working closely with others, so be prepared to share examples of how you've successfully collaborated in a team setting. Highlight your supportive nature and willingness to help colleagues.
