Sales - Sales Advisor

Sales - Sales Advisor

Full-Time 21600 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: As a Sales Advisor, you'll create an amazing shopping experience and inspire customers with the latest fashion.
  • Company: Join New Look, a feel-good fashion brand with over 55 years of making style accessible and fun.
  • Benefits: Enjoy flexible working patterns, tailored training, and a supportive, inclusive culture.
  • Why this job: Be part of a team that values your unique style and champions positive change in fashion.
  • Qualifications: No specific experience required; just bring your passion for fashion and customer service!
  • Other info: We encourage all applicants, even if you don't meet every requirement—apply and show us your potential!

The predicted salary is between 21600 - 36000 £ per year.

Merry Hill Centre Brierley Hill, The Merry Hill Centre, Brierley Hill DY5 1SH, UK Req #2531

09 July 2025

We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.

By living our values – we play to win, customer obsessed, we are one and it starts with me – we deliver That New Look Feeling for our customers and each other.

About the Role:

As a Sales Advisor with New Look, you will work with your management team to implement the ultimate shopping experience for our customers, ensuring they are given the highest level of service, and they want to return to us again and again! You will inspire our customers to look good and express themselves with the latest fashion wherever and whenever they want. You will achieve by being an ambassador for the brand on the shop floor putting our customers at the heart of everything you do.

About you

Every single person makes New Look the incredible place it is, and together we’re unstoppable. You are someone who expresses your style your way with an eye for the latest trends who champions our customers to express their own unique style.
You will be passionate about service and creating a relaxed, friendly and customer focussed experience. As well as championing your own development, seeking out innovative ways to improve your own performance with tailor made development plans from our Online Academy training and support from your Store Manager.

Just one more thing:

We know that your unique work history might not meet all our requirements, but you think you’d be a great fit for this role… apply anyway, we’d love to hear from you!

Why New Look?

We care about you and the planet and believe fashion should be a force for positive change . We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.

We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.

We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we\’re keen to discuss this with you in line with the output needed for the role.

Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth applicationprocess

  • Merry Hill Centre Brierley Hill, The Merry Hill Centre, Brierley Hill DY5 1SH, UK

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Sales - Sales Advisor employer: New Look Group

At New Look, we pride ourselves on being an exceptional employer, fostering a vibrant and inclusive work culture that empowers our Sales Advisors to thrive. Located in the bustling Merry Hill Centre, we offer flexible working patterns, tailored development plans through our Online Academy, and a commitment to sustainability, ensuring that our team members not only grow professionally but also contribute positively to the community and environment. Join us to be part of a dynamic team that celebrates individuality and champions customer satisfaction, making every day a rewarding experience.
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Contact Detail:

New Look Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales - Sales Advisor

✨Tip Number 1

Familiarise yourself with New Look's brand values and culture. Understanding their commitment to customer service and inclusivity will help you align your approach during the interview, showcasing how you embody these values.

✨Tip Number 2

Prepare to discuss your personal style and how it relates to current fashion trends. As a Sales Advisor, you'll need to inspire customers, so demonstrating your passion for fashion can set you apart from other candidates.

✨Tip Number 3

Think of examples from your past experiences where you've provided excellent customer service. Be ready to share these stories during your interview to illustrate your ability to create a friendly and engaging shopping experience.

✨Tip Number 4

Show enthusiasm for personal development and training opportunities. Mentioning your eagerness to learn and grow within the company can demonstrate your commitment to both your own success and that of New Look.

We think you need these skills to ace Sales - Sales Advisor

Customer Service Skills
Sales Techniques
Product Knowledge
Communication Skills
Teamwork
Fashion Awareness
Problem-Solving Skills
Adaptability
Time Management
Interpersonal Skills
Attention to Detail
Positive Attitude
Conflict Resolution
Empathy

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what New Look is looking for in a Sales Advisor. Highlight key responsibilities and required skills that resonate with your experience.

Tailor Your CV: Make sure your CV reflects your passion for fashion and customer service. Use specific examples from your past experiences that demonstrate how you can create a friendly and customer-focused shopping experience.

Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention how your style aligns with New Look's values and how you can contribute to their mission of making fashion accessible and fun.

Follow Application Guidelines: Ensure your CV is in a simple format, like Microsoft Word, as specified in the job posting. Double-check that all documents are complete and formatted correctly before submitting your application through our website.

How to prepare for a job interview at New Look Group

✨Show Your Passion for Fashion

As a Sales Advisor, it's crucial to demonstrate your enthusiasm for fashion and trends. Be prepared to discuss your personal style and how you keep up with the latest trends. This will show the interviewers that you are genuinely interested in the role and can connect with customers.

✨Emphasise Customer Service Skills

New Look values customer obsession, so highlight any previous experience where you've provided excellent customer service. Share specific examples of how you've gone above and beyond to ensure customer satisfaction, as this aligns with their mission to create a fantastic shopping experience.

✨Be Ready to Discuss Teamwork

Since you'll be working closely with a management team, it's important to showcase your ability to work well in a team. Prepare examples of how you've collaborated with others in past roles, focusing on how you contributed to achieving common goals.

✨Prepare Questions About Development Opportunities

New Look prioritises development and training, so come prepared with questions about growth opportunities within the company. This shows that you're not only interested in the position but also in your long-term career progression, which is something they value.

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