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- Tasks: Lead a team while working as a Retail Assistant, driving sales and ensuring great customer service.
- Company: Join one of the Best Big Companies to Work For, dedicated to customers and team wellbeing.
- Benefits: Enjoy 15% discount, 28 days holiday, Christmas vouchers, and clear career pathways.
- Why this job: Be part of an inclusive culture that values personal development and teamwork.
- Qualifications: Retail management experience is a plus, but effective communication and organisation skills are key.
- Other info: Opportunity for progression in a supportive environment; apply now to start your Iceland story!
The predicted salary is between 24000 - 36000 £ per year.
Team Leader – Darwen
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.
We understand that success is achieved through our people, and we are searching for a committed and passionate Team Leader to join our growing business.
As Team Leader you will work as a Retail Assistant and receive a 2 per hour supplement for the time that you manage shifts.
Key responsibilities include:
Maximise profit:
- Have a clear focus on delivering great availability for your customers.
- Play an active role in your store to \”sell a 1 & save a 1\” to help drive sales.
- Deliver on all agreed actions set for you by your line manager.
Engage, develop & retain great people:
- Proactively support and work with the Talking Shop Rep in your store.
- Support team engagement in your store.
- Play a part in creating an inclusive culture where everyone can be their best.
- Take a proactive approach to personal development and share your own knowledge to support up-skilling the team.
Doing the right processes and doing them right:
- Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees.
- A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop.
- Follow and implement all cash handling and security policies & processes.
- Play your part in providing the best digital service through implementing all \”One Best Way\” processes.
Leadership:
Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers:
- Love your customers by being approachable.
- Look after our own by being respectful.
- Work together by being enthusiastic.
- Hate waste by taking action.
- Care about the business and our people by being considerate.
Required skills & experience:
- Experience in a retail management or supervisory role ideal but not essential.
- Communicates effectively with every colleague to deliver store tasks first time, every time.
- Plans and organises the shift, using every member of the team.
- Provides balanced feedback when needed to improve the performance of every colleague.
- Sets the pace of the team, when on shift, by being hands on to deliver a great store.
What We Offer:
- 15% discount in all Iceland and The Food Warehouse stores.
- 28 days holiday (including Bank Holidays).
- Christmas vouchers – increasing with length of service.
- Refer a Friend scheme.
- Christmas saving schemes.
- Long service awards.
- Option to join a healthcare plan.
- Grocery Aid for free and confidential financial, emotional and practical support.
- Clear career pathways with opportunities for development and progression.
- A supportive and inclusive work environment.
Apply now to join the team and start your Iceland story!
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Team Leader - Darwen employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Darwen
✨Tip Number 1
Familiarise yourself with the company's values and culture. Since we pride ourselves on being a great place to work, showing that you align with our commitment to customer service and team engagement will set you apart.
✨Tip Number 2
Demonstrate your leadership skills during the interview process. Be ready to share examples of how you've successfully managed a team or improved team dynamics in previous roles, as this is crucial for the Team Leader position.
✨Tip Number 3
Prepare to discuss how you would maximise profit and improve store performance. Think about specific strategies you could implement to enhance customer experience and drive sales, as these are key responsibilities of the role.
✨Tip Number 4
Show your enthusiasm for personal development and team training. We value leaders who are committed to up-skilling their teams, so be ready to talk about how you can contribute to creating an inclusive and supportive environment.
We think you need these skills to ace Team Leader - Darwen
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Team Leader position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail management or supervisory roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your leadership skills.
Write a Strong Cover Letter: In your cover letter, express your passion for customer service and team development. Mention specific examples of how you've successfully led teams or improved store performance in previous roles.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Iceland Foods
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share examples of how you've successfully managed a team in the past, focusing on how you engaged and developed your colleagues.
✨Understand the Company Culture
Familiarise yourself with the company's values and culture. Highlight your commitment to customer service and teamwork, as these are key aspects of the role. Showing that you align with their ethos will make a strong impression.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and decision-making skills. Think about situations where you've maximised profit or improved team performance, and be ready to discuss these in detail.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team's dynamics, opportunities for personal development, or how success is measured in the role. This shows your genuine interest in the position and the company.
