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For Companies At a Glance
- Tasks: Be the friendly face of our firm, welcoming visitors and managing front desk duties.
- Company: Join Portico, a diverse company that values hard work and fun in the workplace.
- Benefits: Enjoy great perks like flexible hours, holiday allowance, and discounts at top retailers.
- Why this job: Perfect for those who love customer service and want to make a positive first impression.
- Qualifications: Must have strong communication skills and experience in a receptionist role.
- Other info: Work part-time with a supportive team in a vibrant office environment.
The predicted salary is between 12000 - 18000 £ per year.
Company Description
Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Job Description
We are currently recruiting for a part time Receptionist (FOH Host) to join our brand-new welcome team based with an accounting and consulting firm in Cardiff.
The Front of House Host sets the tone and establishes excellent first impressions with a big smile and friendly greeting for all staff and visitors. They are proud ambassadors, representing the firm as the first point of contact for anyone entering the building and cultivating excellent working relationships with people at all levels of the business. This exciting role is perfect for a customer service professional who loves to be in constant contact with people.
Being comfortable to manage multiple tasks will be an important skill for the successful candidate. As alongside their meet and greet duties, they will assist with meetings and events, the booking of rooms, handling incoming telephone calls, remaining security focused, and carrying out administrative tasks, balancing all duties in perfect harmony.
The FOH Host will also receive ad-hoc questions and queries, effortlessly taking ownership of issues through to resolution, and are seen as the go-too people in the building.
Hours: 24 hours per week, shifts from 8am-5pm or 8:30am-5:30pm on Tuesday Wednesday and Thursday.
Salary: £15,360
This is a stand-alone reception role. So, the successful candidate must be comfortable to be the sole Portico team member on site, whilst being a part of a larger team within the portfolio.
Qualifications
The ideal candidate will have excellent communication skills through all mediums, and will be friendly, professional, adaptable and courteous. They will have strong organisational skills and be fully proficient in IT systems and Microsoft Office products.
Teamwork is also important, as well as the ability to work alone.
The successful candidate must have proven experience within a front of house or receptionist role, preferably within a corporate environment.
Additional Information
What\’s in it for you?
- Excellent holiday allowance
- Pension contributions,
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24-hour personal helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
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Receptionist employer: Portico
Contact Detail:
Portico Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with Portico's unique culture and values. Understanding their emphasis on hard work, dedication, and fun will help you align your approach during the interview and demonstrate that you're a great fit for their team.
✨Tip Number 2
Prepare to showcase your customer service skills. Since the role involves being the first point of contact, think of examples from your past experiences where you've successfully managed multiple tasks while maintaining a friendly and professional demeanour.
✨Tip Number 3
Highlight your adaptability and organisational skills. Be ready to discuss how you've effectively handled unexpected situations or changes in a busy environment, as this will resonate well with the responsibilities of the FOH Host role.
✨Tip Number 4
Show enthusiasm for teamwork and collaboration. Even though this is a stand-alone role, emphasising your ability to work well within a larger team will demonstrate that you value relationships and communication, which are key in a corporate setting.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and front of house roles. Emphasise your communication skills and any previous roles where you managed multiple tasks.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you are drawn to Portico's culture and how you can contribute to creating a welcoming environment.
Highlight Relevant Skills: In your application, specifically mention your proficiency in IT systems and Microsoft Office, as well as your organisational skills. Provide examples of how you've successfully handled similar responsibilities in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at Portico
✨Showcase Your People Skills
As a receptionist, you'll be the first point of contact for visitors. Make sure to highlight your excellent communication skills and friendly demeanour during the interview. Share examples of how you've successfully interacted with customers or clients in previous roles.
✨Demonstrate Organisational Abilities
The role requires managing multiple tasks simultaneously. Be prepared to discuss how you prioritise tasks and stay organised. You might want to mention specific tools or methods you use to keep track of your responsibilities.
✨Emphasise Adaptability
Portico values adaptability, so be ready to talk about situations where you've had to adjust quickly to changes or unexpected challenges. This will show that you're capable of handling the dynamic environment of a front-of-house role.
✨Research the Company Culture
Understanding Portico's unique culture is crucial. Familiarise yourself with their values and mission, and think about how your personal values align with theirs. This will help you convey why you're a great fit for their team.
