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For Companies At a Glance
- Tasks: Lead and inspire a high-performing team in Schemes Insurance.
- Company: Join a leading multinational insurance broker known for exceptional client service.
- Benefits: Enjoy a competitive salary, hybrid working, and wellness perks.
- Why this job: Make a lasting impact while developing your leadership skills in a supportive culture.
- Qualifications: Experience in Schemes Insurance and team leadership required.
- Other info: Clear career progression opportunities within a global organisation.
The predicted salary is between 24000 - 40000 £ per year.
Overview:
- A leading multinational insurance broker is seeking an experienced Senior Account Handler to lead a high-performing Commercial Schemes Team.
- This is a fantastic opportunity to join a company renowned for delivering exceptional client service and offering industry-leading career progression.
- As part of their collaborative and forward-thinking team, youll benefit from a competitive salary, a comprehensive benefits package, and access to first-class training and development opportunities.
The Opportunity:
- Based in their Croydon office, with flexible hybrid working, this position is ideal for a proven Schemes Account Handler with previous experience leading a team.
- As a Team Leader, youll be responsible for supervising, mentoring, and supporting the team to achieve individual and collective targets, while maintaining a positive and inclusive team culture.
Key Responsibilities:
- Lead, support, and inspire a team to exceed performance targets including income growth, retention, and conversion.
- Deliver regular coaching and development sessions to drive individual and team performance.
- Produce accurate and insightful management reports covering sales, retention, source of business, and conversion data.
- Ensure full compliance with internal policies and procedures, including required authorisations.
- Handle escalated client issues and complaints in collaboration with the compliance team.
- Prioritise tasks and meet deadlines in a fast-paced, dynamic environment.
- Build and nurture strong relationships with both clients and colleagues.
Key Requirements:
- Previous experience in Schemes Insurance, gained within either broking or underwriting.
- Prior experience leading or supervising a team.
- Excellent communication, coaching, and interpersonal skills.
- Strong decision-making, influencing, and negotiation abilities.
- High level of commercial awareness and analytical thinking.
- Minimum Cert CII qualification (or equivalent).
Salary & Benefits
- Salary: Up to £40,000 (depending on experience)
- Benefits: Market-leading package including pension, bonus, and wellness perks
- Work Arrangement: Hybrid (23 days per week in our Croydon office)
- Progression: Clear pathway for career development and advancement within a global organisation
Join a team where your leadership will make a lasting impact. If you\’re looking for your next step in the insurance industry and are passionate about service excellence and team development, wed love to hear from you.
Contact:
David Harries
Reference: DH/93700
Candidate care:
By responding to this advert you consent to Cavendish Maine processing the personal data included within this application.
If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application.
Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise.
In the meantime, we would like to thank you for your interest in Cavendish Maine.
Locations
Senior Account Handler Schemes Insurance in Croydon, Surrey employer: Cavendish Maine
Contact Detail:
Cavendish Maine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Handler Schemes Insurance in Croydon, Surrey
✨Tip Number 1
Make sure to highlight your leadership experience in previous roles. Since this position requires supervising and mentoring a team, showcasing specific examples of how you've successfully led teams in the past will set you apart.
✨Tip Number 2
Familiarise yourself with the latest trends and challenges in Schemes Insurance. Being knowledgeable about the industry will not only help you during interviews but also demonstrate your commitment to staying updated and relevant.
✨Tip Number 3
Network with current or former employees of the company. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 4
Prepare to discuss your approach to handling escalated client issues. Given that this role involves managing complaints, having a clear strategy on how you resolve conflicts will demonstrate your problem-solving skills and client-focused mindset.
We think you need these skills to ace Senior Account Handler Schemes Insurance in Croydon, Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Schemes Insurance and any leadership roles you've held. Use specific examples to demonstrate your achievements in team management and client service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the insurance industry and your commitment to team development. Mention how your skills align with the responsibilities of the Senior Account Handler role.
Highlight Relevant Qualifications: Ensure you mention your Cert CII qualification (or equivalent) prominently in your application. This is a key requirement for the role, so make it easy for them to see you meet this criterion.
Showcase Your Communication Skills: In both your CV and cover letter, emphasise your excellent communication and interpersonal skills. Provide examples of how you've successfully handled client issues or mentored team members in the past.
How to prepare for a job interview at Cavendish Maine
✨Showcase Your Leadership Skills
As a Senior Account Handler, you'll be leading a team. Be prepared to discuss your previous leadership experiences, how you've motivated teams, and the strategies you've used to achieve targets. Highlight specific examples where your leadership made a difference.
✨Demonstrate Industry Knowledge
Make sure you have a solid understanding of Schemes Insurance and the current market trends. Research the company and its position in the industry, and be ready to discuss how your experience aligns with their goals and values.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially regarding client issues and complaints. Prepare examples of past situations where you successfully resolved conflicts or improved team performance under pressure.
✨Emphasise Communication Skills
Strong communication is key in this role. Be ready to discuss how you build relationships with clients and colleagues. Share examples of how you've effectively communicated complex information and facilitated team discussions to drive results.
