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- Tasks: Oversee catering operations and ensure exceptional food experiences.
- Company: Join Compass Group UK&I, a leader in the catering industry with 6,000 venues.
- Benefits: Enjoy competitive pay, great perks, and opportunities for learning and development.
- Why this job: Be part of a diverse team that values individuality and career growth.
- Qualifications: Previous experience in a similar role and strong communication skills required.
- Other info: Full-time position with a commitment to celebrating diversity and inclusion.
The predicted salary is between 28800 - 43200 £ per year.
We\’re recruiting an experienced Assistant Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for a major High Street brand on a full time basis, contracted to 40 hours per week.
As an Assistant Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you\’ll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Could you shine as M&S\’s next Assistant Manager? Here\’s what you need to know before applying:
Your key responsibilities will include:
- Liaising between the team and manager to ensure we continually exceed expectations
- Motivating the team to keep everyone on task
- Assisting the manager with managing inventories, monitoring budgets and implementing action plans
- Managing the tills and processing payments
- Supporting and training our teams, leading from the front to make sure everyone can excel in their role
- Assisting with paperwork when required
- Representing Compass Group UK&I and maintaining a positive brand image
Our ideal Assistant Manager will:
- Be passionate about exceptional customer service
- Have previous experience in a similar role
- Have experience managing teams
- Have excellent communication and organisational skills
- Be an ambitious and motivated individual who is always looking to upskill
As part of Compass you\’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\’s biggest businesses.
Job Reference: com/1007/87313001/52632106/BU #One Retail
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
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Location
Southampton, Southampton, LS9 7TF, United Kingdom
Job Reference: com/1007/87313001/52632106/BU
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Assistant Manager - M&S employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - M&S
✨Tip Number 1
Familiarise yourself with M&S's values and customer service standards. Understanding their commitment to exceptional food and service will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare examples from your previous experience that showcase your ability to manage teams and deliver outstanding customer service. Be ready to discuss specific situations where you motivated your team or improved service quality.
✨Tip Number 3
Research the latest trends in the food industry and customer service. Being knowledgeable about current practices can set you apart and demonstrate your passion for the role during conversations with the hiring team.
✨Tip Number 4
Network with current or former employees of Compass Group UK&I. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Assistant Manager position.
We think you need these skills to ace Assistant Manager - M&S
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food service and team management. Use keywords from the job description, such as 'exceptional customer service' and 'managing teams', to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention specific examples of how you've motivated teams or improved service in previous roles to make your application stand out.
Highlight Leadership Skills: In your application, emphasise your leadership abilities. Discuss any experience you have in training staff, managing inventories, or implementing action plans, as these are key responsibilities of the Assistant Manager role.
Showcase Your Ambition: Express your desire to grow within the company. Mention any relevant courses or skills you are looking to develop further, aligning with Compass Group's commitment to employee development and progression.
How to prepare for a job interview at Chartwells Independent
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for exceptional customer service during the interview. Share specific examples of how you've gone above and beyond to ensure customer satisfaction in previous roles.
✨Demonstrate Team Leadership Skills
Highlight your experience in managing teams effectively. Discuss how you motivate team members, resolve conflicts, and ensure everyone is working towards common goals. This will show that you're ready to lead from the front.
✨Prepare for Operational Questions
Expect questions about managing inventories, budgets, and operational challenges. Be ready to discuss your strategies for maintaining efficiency and quality in a busy environment, as this is crucial for the role.
✨Emphasise Your Communication Skills
Strong communication is key in this role. Be prepared to talk about how you liaise with different teams and ensure everyone is informed and on task. Provide examples of how effective communication has led to successful outcomes in your past experiences.
