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- Tasks: Assist with meal services for staff and patients in a hospital setting.
- Company: Blue Arrow is dedicated to providing excellent staffing solutions and values diversity.
- Benefits: Earn £12.21 per hour, with higher rates on weekends; flexible hours and long-term work available.
- Why this job: Join a supportive team, gain valuable experience, and make a positive impact on people's lives.
- Qualifications: Good numeracy and literacy skills; previous kitchen/catering experience preferred.
- Other info: Must be adaptable, reliable, and able to work under pressure; DBS check may be required.
Blue Arrow are recruiting for a Catering Assistant for a hospital based in Blackpool.
JOB SUMMARY:
The post holder will be required to assist with all associated duties connected with the delivery of staff and patient meal services within food service areas including wards, dining rooms and satellite
venues. The post-holder will be required to adhere to departmental standards and food safety
regulations. The candidate will act at all times in a manner that upholds the company values, working as part of a team to ensure efficiency and excellent customer care.
Please be aware that with this role you may require a Basic Disclosure and Barring Service (DBS), further information will be provide if you are successful for interview.
CORE BEHAVIOURS:
Adaptability/Flexibility
Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, adjusts
plans to meet changing needs.
Customer Focus:
Builds customer confidence, is committed to increasing customer satisfaction, sets achievable
customer expectations, assumes responsibility for solving customer problems, ensures commitments
to customers are met, solicits opinions and ideas from customers, responds to internal and external
customers.
Initiative:
Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development.
Interpersonal Skills:
Has good listening skills, builds strong relationships, is flexible/open-minded, communicates effectively, solicits performance feedback and handles constructive criticism.
Teamwork:
Meets all team deadlines and responsibilities, listens to others and values opinions, helps the leader to meet goals, welcomes newcomers and promotes a positive and collaborative team atmosphere.
Self-Development:
Seeks out and accepts feedback, is a proactive learner, takes on tough assignments to improve skills, keeps knowledge and skills up-to-date, turns mistakes into learning opportunities.
Developing Others:
Identifying and providing opportunities to improve the capability of others by highlighting the development needs of people; constructs and executes development plans and looks for
opportunities in allocating tasks to develop people. Conducts frequent review and feedback sessions to develop direct reports; is a people builder and consciously acts as a role model for others.
Gaining Commitment:
Encouraging others to be emotionally and / or intellectually committed to a course of action;
communicating and providing leadership: by informing others of how their work connects to the big picture and inspiring and motivating individuals and teams:
Communicates an inspiring vision or sense of purpose. Expresses positive expectations of others and gives encouragement.
COMMUNICATIONS AND RELATIONSHIPS:
Staff at all levels in all departments and external contacts.
LEVEL OF SUPERVISION:
The following sentence best describes the amount of supervision you will receive in this post:
* General instructions on routine work; detailed instructions on new assignments
PERSON SPECIFICATION:
Good numeracy and literacy skills
Level 2 Food Safety
Experience Previous experience of working in a
kitchen/catering environment.
Demonstrable experience of delivering excellent
customer service.
Skills Good communication skills, including a good
command of the English Language to allow
effective communication with colleagues and
service users.
Ability to work within a team and supervise a team.
Ability to work calmly under pressure.
Excellent customer care skills.
Able to deal calmly and confidently with a diverse
range of customers.
Good time management and ability to prioritise
effectively.
Able to delegate effectively.
Able to work unsupervised
High standards of honesty and integrity.
Hard working and reliable, with a strong work ethic.
Flexible/adaptable and calm under pressure.
Open and receptive to new information, lots of
common sense.
Outgoing personality, able to build rapport with
others quickly.
Availability Ability to participate fully in rota system. Flexibility in work pattern and ability to work at short notice to cover staff absence.
Working 25-30 hours per week Monday – Friday
Your shifts will be between the following:
Monday -3.45pm – 6.45pm
Tuesday – 10.00am – 6.45pm
Wednesday – 10.00am – 6.45pm
Thursday – 3.45pm – 6.45pm
Friday – 10.00am – 6.45am
£12.21 per hour
If you work on a Saturday the pay rate is £17.22
If you work on a Sunday the pay rate is £22.34
Long term work
Blue Arrow are an equal opportunities employer
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Catering Assistant in Blackpool, Lancashire employer: Blue Arrow - Manchester
Contact Detail:
Blue Arrow - Manchester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Assistant in Blackpool, Lancashire
✨Tip Number 1
Familiarise yourself with food safety regulations and standards, as this role requires adherence to these guidelines. Being knowledgeable about food safety can set you apart during the interview.
✨Tip Number 2
Highlight your customer service experience in previous roles. Since this position involves interacting with staff and patients, demonstrating your ability to handle diverse customer needs will be crucial.
✨Tip Number 3
Showcase your teamwork skills by preparing examples of how you've successfully collaborated with others in past jobs. This will resonate well with the core behaviours outlined in the job description.
✨Tip Number 4
Be ready to discuss your adaptability and flexibility. The role requires working under pressure and adjusting to changing needs, so having specific examples of how you've managed such situations will be beneficial.
We think you need these skills to ace Catering Assistant in Blackpool, Lancashire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in catering or food service. Emphasise any previous roles where you provided excellent customer service, as this is crucial for the Catering Assistant position.
Craft a Strong Cover Letter: Write a cover letter that showcases your adaptability and teamwork skills. Mention specific examples of how you've handled pressure in past roles and how you can contribute to a positive team atmosphere.
Highlight Relevant Skills: In your application, clearly outline your good numeracy and literacy skills, as well as your ability to communicate effectively. These are essential for ensuring smooth operations in a catering environment.
Show Your Commitment to Customer Care: Demonstrate your commitment to customer satisfaction in your application. Provide examples of how you've gone above and beyond to meet customer needs in previous roles, as this aligns with the company's core values.
How to prepare for a job interview at Blue Arrow - Manchester
✨Show Your Customer Service Skills
Since the role involves delivering excellent customer service, be prepared to share examples of how you've handled customer interactions in the past. Highlight your ability to remain calm under pressure and how you’ve resolved any issues.
✨Demonstrate Teamwork
This position requires working as part of a team, so be ready to discuss your experiences in collaborative environments. Share specific instances where you contributed to team goals or helped a colleague, showcasing your interpersonal skills.
✨Emphasise Adaptability
The job requires flexibility and adaptability, especially in a fast-paced environment like a hospital. Prepare to talk about times when you had to adjust to changes quickly and how you managed those situations effectively.
✨Prepare for Food Safety Questions
Given the importance of food safety regulations in this role, brush up on your knowledge of basic food safety practices. Be ready to answer questions related to hygiene and safety standards, demonstrating your commitment to maintaining high standards.
