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- Tasks: As an HR Advisor, you'll provide expert advice on people matters and lead key HR projects.
- Company: Join the NHS Business Services Authority, a vital organisation impacting millions through healthcare services.
- Benefits: Enjoy 27 days leave, flexible working, hybrid options, and a fantastic pension scheme.
- Why this job: Make a real impact in people's lives while growing your career in a supportive environment.
- Qualifications: A degree or equivalent experience and significant HR knowledge are essential for this role.
- Other info: This is a 12-month fixed term position with opportunities for professional development.
The predicted salary is between 38682 - 46580 £ per year.
HR Advisor – Newcastle Upon Tyne, NE15 8NY
Salary: £38,682 to £46,580 a year
Contract: Fixed term
Working Pattern: Full-time, Flexible working
Reference Number: G9914-25-0161
Job summary
Are you passionate about people performance? Do you thrive with engaging and rewarding challenges? If so, we have an exciting opportunity for you!
As an HR Advisor, you will play a crucial role in providing advisory services on various people matters as part of the HR Shared Services (HRSS) team. Your expertise and guidance will enable businesses to align their strategies with their people, fostering success and growth. You will work closely with our stakeholders, building strong relationships and coaching leaders to ensure the delivery of people objectives and consistent HR practices.
In addition, you will take the lead on people projects and work streams, collaborating with HR managers and the leadership team to drive key initiatives such as talent management, performance management, and employee engagement. Your contribution will also involve supporting the Graduate Management Training Scheme team, monitoring and reviewing academic performance to guarantee successful completion.
This exciting opportunity is on a 12-month fixed term basis.
What do we offer?
- 27 days leave (increasing with length of service) plus 8 bank holidays
- Flexible working (we are happy to discuss options such as compressed hours)
- Flexi time
- Hybrid working model (we are currently working largely remotely)
- Career development
- Active wellbeing and inclusion networks
- Excellent pension – 20.6% employer contribution
- NHS Car lease scheme
- Access to a wide range of benefits and high street discounts
Main duties of the job
As an HR Advisor in this role, you will have the opportunity to provide an exceptional advisory service to HRSS stakeholders, offering guidance on various people-related matters. Your role will play a crucial part in helping client organisations achieve their strategic goals through effective people management.
You will be empowered to take a solution-focused and proactive approach, using evidence-based methods to provide valuable advice. From recruitment to discipline, grievance handling, change management, and more, you will be a trusted resource for HRSS customers, assisting them in navigating these areas successfully. By building strong relationships with HRSS customers, you will support and coach leaders, ensuring the delivery of people objectives and maintaining consistent HR practices throughout the organisation.
Additionally, you will have the opportunity to lead people projects and work streams in collaboration with HR leaders, allowing you to contribute to key initiatives such as performance management, and engagement, ultimately driving positive outcomes for both the organisation and its employees.
Overall, this role offers an exciting opportunity to make a significant impact by providing valuable guidance, driving strategic initiatives, and contributing to the development and promotion of innovative HR solutions.
About us
Here at the NHS Business Services Authority (NHSBSA), what we do matters.
We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives.
Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That\\\\\\\’s why when you join us, you\\\\\\\’ll be empowered and given the right support to help your career grow.
As one of the UK\\\\\\\’s Best Big Companies to work for, we\\\\\\\’re all connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.
We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Wellbeing, diversity and inclusion is at the centre of this, so when you join us, you can connect with our Lived Experience Networks who help us to bring our authentic selves to work.
We welcome applications from people of all backgrounds and circumstances. We are committed and proud to be a flexible employer and will endeavour to offer a working pattern that suits you wherever possible.
Ready to join us on our journey to be a catalyst for better health? Apply today and see where the NHSBSA can take you.
We are people connected to care.
Job description
Job responsibilities
The HR Advisor is responsible for the provision of a quality HR service that is focused on supporting our customers to achieve outcomes in line with their vision, purpose, priorities and objectives. This is a customer facing role so a commercial and customer focused approach is essential.
In this role you are accountable for:
- Providing advice on the practical application of people policies and procedures
- Partnering line managers on a range of complex people related issues in line with Agenda for Change and current employment legislation
- Supporting managers in the case management of a range of complex issues including matters relating to disciplinary, grievance, performance, attendance management, bullying and harassment etc
- Partnering managers in the design and delivery of change programs including changes to terms and conditions of employment, business reorganisation and TUPE
- Support in the development of products and services which meet customer requirements
- Lead on the delivery of customer engagement initiatives and promote products and services to existing and new customers
To be successful in this role you will:
- Understand the complexity and challenge of an external customer facing role
- Be confident in the provision of advice and be able to influence and persuade stakeholders
- Call upon resilience and determination to drive results
- Demonstrate a strong understanding of NHS terms and conditions
- Have a strong commercial awareness and be able to identify opportunities to add value to the benefit of customers
- Demonstrate excellent relationship management and communication skills
- Show a strong commitment to continuous improvement or service development
- Be confident in presenting to large groups in a commercial environment
We are working remotely currently.
Please refer to the attached Job Description for further information.
Person Specification
Experience
Essential
- Significant relevant experience in a full generalist HR role, working in a customer focused environment.
- Experience of advising on HR policies and procedures, employment law and best practice.
- Experience of providing business focused HR solutions.
Desirable
- Experience of working with NHS terms and conditions of service.
- Experience of developing and delivering training.
Qualifications
Essential
- Degree or equivalent qualification or experience
- Assoc CIPD
Personal Qualities, Knowledge and Skills
Essential
- Thorough working knowledge of applying Human resources policies and procedures and associated employment law.
- Ability to work with business leaders to develop imitative HR solutions to meet business need
- Advanced communication skills to establish good working relationships with leaders and colleagues.
- Good report writing and presentation skills.
- Solution Focused
- Organised, with the ability to multi-task and prioritise and meet deadlines.
- IT literate
- Ability to maintain confidentiality and deal with situations in a sensitive manner
- Strong team worker
- Commitment to on-going professional development
Desirable
- Knowledge of Agenda for Change and the NHS Plan.
- Knowledge of Job Evaluation
- HR systems
**** When applying for this role, please read the Supporting Documents on the apply page. ***
HR Advisor - Newcastle Upon Tyne employer: NHS Business Services Authority
Contact Detail:
NHS Business Services Authority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Advisor - Newcastle Upon Tyne
✨Tip Number 1
Familiarise yourself with NHS policies and procedures, especially those related to HR. Understanding the specific context of the NHS will help you engage more effectively with stakeholders during interviews.
✨Tip Number 2
Network with current or former HR professionals within the NHS. They can provide valuable insights into the role and the organisational culture, which can be beneficial when discussing your fit for the position.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed complex HR issues. Being able to articulate your problem-solving skills will demonstrate your capability to handle the challenges outlined in the job description.
✨Tip Number 4
Showcase your commitment to continuous professional development. Highlight any relevant training or certifications, particularly those related to HR practices or NHS-specific knowledge, to stand out as a candidate.
We think you need these skills to ace HR Advisor - Newcastle Upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HR, particularly in customer-focused environments. Emphasise your understanding of HR policies, employment law, and any specific experience with NHS terms and conditions.
Craft a Compelling Cover Letter: Your cover letter should reflect your passion for people performance and your ability to engage with stakeholders. Use specific examples from your past experiences that demonstrate your problem-solving skills and your proactive approach in HR.
Highlight Relevant Qualifications: Clearly state your qualifications, such as your degree or CIPD membership. If you have additional training or certifications related to HR practices, make sure to include those as well.
Showcase Communication Skills: Since the role requires excellent communication skills, provide examples of how you've successfully communicated with various stakeholders in previous roles. This could include presentations, reports, or coaching sessions.
How to prepare for a job interview at NHS Business Services Authority
✨Understand the Role
Before your interview, make sure you thoroughly understand the HR Advisor role and its responsibilities. Familiarise yourself with the key duties mentioned in the job description, such as providing advisory services on people matters and leading people projects. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Experience
Prepare to discuss your relevant experience in a generalist HR role, particularly in a customer-focused environment. Be ready to provide examples of how you've successfully advised on HR policies, handled complex issues, and contributed to talent management or employee engagement initiatives.
✨Demonstrate Relationship Management Skills
Since building strong relationships with stakeholders is crucial for this role, think of specific instances where you've successfully partnered with managers or leaders. Highlight your communication skills and how you've influenced decisions or outcomes in previous roles.
✨Be Solution-Focused
The role requires a proactive approach to problem-solving. Prepare to discuss how you've tackled challenges in HR, using evidence-based methods to provide valuable advice. Show that you're not just reactive but can also anticipate issues and develop innovative solutions.
