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- Tasks: Support the Store Manager in daily operations and team management.
- Company: Join Carhartt WIP, a family-owned brand rooted in workwear culture.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a brand that values evolution while honouring its origins.
- Qualifications: Strong leadership, communication skills, and a passion for customer service required.
- Other info: This role is based in our new Newcastle store.
The predicted salary is between 24000 - 36000 £ per year.
Carhartt WIP is part of the WIP Trading AG. Our family-owned business group started as a licensee and European distributor of the US workwear manufacturer Carhartt in the early 1990s. Since then, it develops its own collections based on workwear originals.
Carhartt Work In Progress aims to continuously progress and evolve, without ever losing sight of its origins. Over the course of the past two decades, our business has developed organically, along with its customers, the culture that surrounds the brand, and its employees who have helped shape what Carhartt WIP is today.
For our new store in Newcastle we are looking for you as Assistant Store Manager (m/f/x).
Your Responsibilities:
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Assist Store Manager in management and daily operation of the store
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Deputising in the absence of the Store Manager
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Understand and implement procedures and company directives
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Ensure sales plans are achieved
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Support the store team in product knowledge to ensure excellent customer service
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Meet sales goals by mentoring and providing feedback to sales staff
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Assist in the recruitment, training and development of staff
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Maintain outstanding store condition and company’s visual merchandising standards
Your Profile:
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Able to supervise and motivate a team
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Excellent communication and \’people\’ skills
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Team player
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Customer service focused
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Commercial awareness
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Good IT skills
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Fluent in English
Your Location:
Newcastle / United Kingdom
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Carhartt WIP Store Newcastle - Assistant Store Manager (m/f/x) employer: Carhartt Work In Progress
Contact Detail:
Carhartt Work In Progress Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Carhartt WIP Store Newcastle - Assistant Store Manager (m/f/x)
✨Tip Number 1
Familiarise yourself with Carhartt WIP's brand history and values. Understanding their evolution from workwear to a lifestyle brand will help you connect with the team and demonstrate your passion for the company during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed or motivated a team in the past. Be ready to discuss specific situations where you improved team performance or customer service.
✨Tip Number 3
Research the latest trends in retail and customer service, especially within the fashion industry. Being knowledgeable about current market dynamics will allow you to engage in meaningful conversations during your interview.
✨Tip Number 4
Prepare to discuss your approach to visual merchandising and store presentation. Think of examples where you've contributed to creating an appealing shopping environment, as this is crucial for maintaining Carhartt WIP's standards.
We think you need these skills to ace Carhartt WIP Store Newcastle - Assistant Store Manager (m/f/x)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Assistant Store Manager position. Tailor your application to highlight relevant experience and skills that align with what Carhartt WIP is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous retail management experience, customer service skills, and any relevant achievements. Use bullet points for clarity and focus on quantifiable results where possible.
Write a Compelling Cover Letter: In your cover letter, express your passion for the brand and the role. Mention specific experiences that demonstrate your ability to lead a team, achieve sales goals, and provide excellent customer service. Make it personal and engaging.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail and professionalism, which are crucial in a retail environment.
How to prepare for a job interview at Carhartt Work In Progress
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Carhartt WIP and its heritage during the interview. Familiarise yourself with the brand's history and values, as this will demonstrate your genuine interest and alignment with their culture.
✨Highlight Your Leadership Skills
As an Assistant Store Manager, you'll need to showcase your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or handled challenging situations, emphasising your communication and people skills.
✨Demonstrate Customer Service Excellence
Since customer service is a key focus for this role, be ready to discuss how you've provided exceptional service in previous positions. Share specific instances where you went above and beyond to meet customer needs, as this will highlight your commitment to the role.
✨Prepare for Situational Questions
Expect situational questions that assess your problem-solving abilities and decision-making skills. Think of scenarios related to team management, sales goals, and visual merchandising, and prepare thoughtful responses that reflect your experience and approach.
