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- Tasks: Join our team to provide excellent service in a lively bar and restaurant environment.
- Company: Shepherd Neame is Britain's oldest brewer, with over 300 years of history and a vibrant pub culture.
- Benefits: Enjoy competitive pay, tips, discounts on food and drink, and flexible working hours.
- Why this job: Be part of a friendly community, learn new skills, and grow within a respected company.
- Qualifications: No experience needed; just bring your passion for hospitality and a positive attitude.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
Shepherd Neame is on the lookout for part-time Bar & Restaurant Team Members to join us. If you love hospitality, are a people person, and enjoy being on the front line in a busy role, this may be just the job for you.
The Woolpack, located at the heart of Banstead, is a community locals pub with roots dating back to the 18th century. It offers a varied menu of freshly cooked food and serves superb real ales and lagers from Shepherd Neame, Britain’s oldest brewer.
At Shepherd Neame, we know that first impressions count. You will play an important role in our business by ensuring customers receive a warm welcome and great service at every opportunity.
If you don’t have previous hospitality experience, don’t worry. As long as you are over 18 and possess some of the qualities outlined below, we can train you and teach you everything else you need to know.
WHAT\’S IN IT FOR YOU?
- Competitive hourly pay rate
- A share of tips in addition to your hourly pay
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight Managed House Hotel bookings
- Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
- Sheps Hut discounts and special offers hub on 100\’s of high street shops and services
- Access to a Workplace Mental Health Platform
- Company pension plan
- The opportunity to develop and move within our pubs, the Brewery, & Support Office
- Flexible working hours
Shepherd Neame may be Britain’s oldest brewer, but our approach is anything but old-fashioned. We are an authentic, independent business, yet flexible and agile, which has enabled us to survive and thrive based on the following Sheps Skills:
- Working Together
- Pride and Passion
- Authenticity
- Sheps Spirit
WHO ARE WE?
Britain’s oldest brewer, Shepherd Neame, has been based in Faversham, Kent, for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.
Diversity, equality, and inclusion matter to Shepherd Neame. If you think you would be suited to this role, we welcome your application regardless of age, disability status, ethnicity, gender, religion, or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.
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Bar & Restaurant Team Member employer: Shepherd Neame Ltd
Contact Detail:
Shepherd Neame Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar & Restaurant Team Member
✨Tip Number 1
Familiarise yourself with Shepherd Neame's history and values. Understanding their commitment to quality and community will help you connect with the team during your interview.
✨Tip Number 2
Showcase your people skills! Since this role is all about customer interaction, think of examples from your past experiences where you've provided excellent service or worked well in a team.
✨Tip Number 3
Visit The Woolpack before your interview. This will give you a feel for the atmosphere and allow you to mention specific details about the pub during your conversation, showing your genuine interest.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Highlighting your willingness to work evenings and weekends can make you a more attractive candidate for this part-time role.
We think you need these skills to ace Bar & Restaurant Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Shepherd Neame is looking for in a Bar & Restaurant Team Member. Highlight your people skills and any relevant experience, even if it's informal.
Tailor Your CV: Make sure your CV reflects your passion for hospitality. Include any customer service experience, even if it’s from different sectors, and emphasise your ability to work in a team and handle busy environments.
Craft a Personal Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Shepherd Neame specifically and how you align with their values of working together, pride, and authenticity.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at Shepherd Neame Ltd
✨Show Your Passion for Hospitality
Make sure to express your love for the hospitality industry during the interview. Share any experiences you've had, even if they're informal, that demonstrate your enthusiasm for providing great service and interacting with customers.
✨Emphasise Teamwork Skills
Since this role involves working closely with others, highlight your ability to work as part of a team. Discuss any previous experiences where you collaborated with others to achieve a common goal, whether in a job or a group project.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios. Think about how you would handle difficult customers or busy shifts, and be ready to share your thoughts on maintaining a positive atmosphere in a fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about training opportunities, team dynamics, or what a typical day looks like at The Woolpack. This demonstrates your eagerness to learn and grow within the company.
