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For Companies At a Glance
- Tasks: Lead a team to ensure a welcoming and safe hotel experience.
- Company: Join Premier Inn, a renowned hotel brand known for its exceptional service.
- Benefits: Enjoy guaranteed hours, discounts, and a clear career path with training support.
- Why this job: Perfect for those looking to grow in management while delivering outstanding customer service.
- Qualifications: Experience in retail or leadership roles is essential.
- Other info: Immediate start available; fixed-term contract with no zero hours.
Overview
Duty Manager – Burnley Premier Inn
Come and be a Duty Manager at Premier Inn in Burnley. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.
If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.
We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.
Immediate start – with all leadership experience relevant.
Details
PAY RATE: Up to £13.36 per hour
CONTRACT TYPE: Permanent – we don’t do zero hours contracts!
HOURS: 30 hours a week across 5 days – evenings and weekend included
LOCATION: Premier Inn Burnley, Queen Victoria Road, Burnley, Lancashire, BB10 3EF
Benefits
- Training and support: At Premier Inn we do careers worth staying for, so from day one, you\\\’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there\\\’s a clear career path within our business to help you grow.
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
- Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
What you’ll do
Join our team at Burnley Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.
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Duty Manager employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with the Premier Inn brand and its values. Understanding their commitment to customer service and team leadership will help you align your experience with what they are looking for in a Duty Manager.
✨Tip Number 2
Network with current or former employees of Premier Inn. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
✨Tip Number 3
Prepare examples from your past experiences that showcase your leadership skills and ability to deliver excellent customer service. Be ready to discuss how you've handled challenges in previous roles.
✨Tip Number 4
Research common interview questions for management positions in the hospitality industry. Practising your responses will help you feel more confident and articulate during the interview.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Duty Manager position. Tailor your application to highlight your relevant experience in leadership and customer service.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your leadership experience, particularly in retail or similar environments. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to inspire and manage a team.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Provide specific examples of how your previous experiences align with the responsibilities of a Duty Manager, such as managing health and safety standards or enhancing guest experiences.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a management role.
How to prepare for a job interview at Premier Inn
✨Showcase Your Leadership Experience
Be prepared to discuss your previous leadership roles, especially in retail or similar environments. Highlight specific examples where you successfully led a team, resolved conflicts, or improved performance.
✨Demonstrate Customer Service Skills
Since the role focuses on delivering outstanding customer service, think of instances where you went above and beyond for customers. Share stories that illustrate your commitment to creating a welcoming experience.
✨Familiarise Yourself with Health & Safety Standards
Research the health and safety regulations relevant to the hospitality industry. Being knowledgeable about these standards will show your preparedness for the responsibilities of a Duty Manager.
✨Ask Insightful Questions
Prepare thoughtful questions about the hotel’s operations, team dynamics, and growth opportunities within Premier Inn. This demonstrates your genuine interest in the role and helps you assess if it’s the right fit for you.
