Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team as a Business Support Administrator, handling office tasks and patient interactions.
- Company: We provide vital mental health services across North Devon, promoting wellbeing and recovery.
- Benefits: Enjoy flexible working options and a supportive environment focused on personal development.
- Why this job: Make a real impact in mental health while developing your skills in a dynamic setting.
- Qualifications: RSA 3 in Word Processing or equivalent experience; NVQ3 in administration preferred.
- Other info: We welcome applications from all backgrounds, especially those with lived experience of mental health challenges.
The predicted salary is between 21000 - 26000 £ per year.
Location: Bideford, EX39 3AG, Barnstaple, EX31 4JB&Barnstaple, EX21 1QL
Salary: £24625.00 to £25674.00
Date posted: 6th June 2025
Closing date: 18th June 2025
The North Devon Adult Community Mental Health Team is seeking to recruitan enthusiastic, flexible and multi-skilled administrator to join its busyadministration team. The Team support Mental Health Services across three sites in NorthDevon (Abbotsvale in Bideford, and two Health and Wellbeing Clinic sites inBarnstaple, one in Pilton and one at the North Devon District Hospital). It will be essential for the post holder to be able to travel across these three sites at short notice. You will be asked at application and interview stage to demonstrate how you meet this criteria.
Main duties of the job
The post holder will undertake administration of all office tasks insupporting the Community teams as well as covering the reception at all threesites when required.
Main tasks will include meeting and greeting patients when covering reception, answering calls,when you will often be the first port of call; working from shared email inboxes,keeping Excel spreadsheets updated, generating letters and reports, uploadingthese onto our patient record system. There will be a requirement to prepare agendasfor meetings and take minutes. Training will be given to support you in your development within this role.You will require excellent communication, IT andorganisational skills, be able to remain calm and professional during busytimes or when handling difficult situations, and have the ability to adapt toconstant changes within the NHS.
About us
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people\’s recovery.
We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do
Our values
We not only recruit based on qualifications & experience – we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.
Job responsibilities
Please see the attached Job Description and Person Specificationwhich will provide further information on this role.
Person Specification
Qualifications
- RSA 3 Word Processing or equivalent level of experience in practice.
- NVQ3 in administration or equivalent level administrative knowledge and experience
- GCSE English or equivalent
- Evidence of continuing professional and personal development
- ECDL (European Computer Driving Licence).
Experience
- Excellent organisational skills
- Ability to prioritise workload and adapt to change when required
- Experience of dealing with confidential and complex information
- Previous experience of working within an administrative or secretarial team
- Ability to take accurate formal and informal minutes
- Previous experience of working in a Healthcare or Social Care administrative setting
Analytical and Judgemental Skills
- Able to plan, organise, prioritise, coordinate and work flexibly.
Other requirements
- Ability to travel between Bideford and Barnstaple at short notice to meet the requirements of the role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
#J-18808-Ljbffr
Business Support Administrator employer: Devon Partnership Nhs Trust
Contact Detail:
Devon Partnership Nhs Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Administrator
✨Tip Number 1
Familiarise yourself with the specific duties of a Business Support Administrator in a healthcare setting. Understanding the nuances of working in mental health services will help you demonstrate your enthusiasm and suitability during the interview.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've managed multiple tasks or projects simultaneously. This will show that you can handle the busy environment of the North Devon Adult Community Mental Health Team.
✨Tip Number 3
Be ready to discuss your experience with confidential information. Since you'll be dealing with sensitive patient data, showcasing your understanding of confidentiality and professionalism will be crucial.
✨Tip Number 4
Prepare to talk about your adaptability in fast-paced environments. The role requires flexibility, so sharing instances where you've successfully adapted to change will resonate well with the interviewers.
We think you need these skills to ace Business Support Administrator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Business Support Administrator position. Highlight key skills such as communication, IT proficiency, and organisational abilities in your application.
Tailor Your CV: Customise your CV to reflect the qualifications and experiences that align with the job specifications. Emphasise any relevant administrative experience, particularly in healthcare or social care settings, and include specific examples of how you've demonstrated the required skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organisation. Mention your understanding of their values and how you embody them, especially your commitment to quality care and compassion in your work.
Proofread Your Application: Before submitting, carefully proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Devon Partnership Nhs Trust
✨Show Your Organisational Skills
As a Business Support Administrator, you'll need to demonstrate excellent organisational skills. Be prepared to discuss specific examples of how you've managed multiple tasks or projects in the past, especially in a busy environment.
✨Communicate Clearly and Professionally
Since you'll be the first point of contact for patients, it's crucial to showcase your communication skills. Practice answering common interview questions clearly and professionally, and consider how you would handle difficult situations with calmness.
✨Familiarise Yourself with the Role's Requirements
Make sure you understand the key responsibilities of the role, such as minute-taking and managing shared email inboxes. Prepare to discuss how your previous experience aligns with these tasks and how you can adapt to the fast-paced nature of the NHS.
✨Emphasise Your Flexibility and Adaptability
The job requires travelling between different sites at short notice. Highlight any experiences where you've had to adapt quickly to changes or unexpected situations, demonstrating your flexibility and readiness to meet the demands of the role.
