At a Glance
- Tasks: Lead your team and manage store operations during your shift.
- Company: Join Sainsbury's, a leading retailer passionate about food and customer service.
- Benefits: Enjoy flexible hours, discounts, free food, generous holidays, and wellbeing support.
- Why this job: Kickstart your management career in a supportive, diverse environment with growth opportunities.
- Qualifications: No prior experience needed; just bring your passion for teamwork and customer satisfaction.
- Other info: Work full-time across four days and enjoy a clear training plan tailored to you.
The predicted salary is between 28800 - 43200 Β£ per year.
It couldnt be easier to develop an amazing retail management career with Sainsburys. Our convenience stores are perfect to help you develop all the skills youll need and more.
Youll be responsible for everything that happens instore during your shift; and great training will give you the confidence to lead your team, plan resources effectively and ensure customers are always delighted.
What youll be doing
Our purpose is that driven by our passion for food, together we serve and help every customer.
Youll run the shift during the day, managing your teams performance and time, demonstrating a decisive, organised and inclusive approach. Reporting into the Store Manager, you and the small team of other managers will be planning in advance including shift patterns, product availability and busy times throughout the day so that those essential products are there for our customers and everything runs like clockwork. And at the end of every shift, youll give a thorough handover to the next Manager.
Well give you the time and space you need to do all that properly. Because when our teams work really well together, our customers notice.
Who you are
This is a great way to begin your management career in retail, or to develop the skills you already have and make them first-class. Our customers are always looking for that something extra special instore, and your ability to guide, motivate and inspire your team of colleagues will be key to achieving that.
Our structure gives clear management presence across the full range of opening hours so that our customers and colleagues always feel able to ask for help or offer solutions when things arent going so well. Youll ultimately be accountable for making everything as good as it can be. As a Customer and Trading Manager in our convenience stores well even give you the opportunity to work your full time hours across four days. Were an award-winning diverse employer so youll nurture a team where everyone feels supported to be themselves.
How you can develop
When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you\’ll build alongside your manager.They willsupport and coach you to deliver great performance, whilst having plenty of time to develop.
There are plenty of opportunities for you to stretch and develop your skills so just let us know when youre ready to take on more. Remember, youll be part of the Sainsburys team so youll never, ever be short of options.
What well give you
Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:
Condensed working – youll have the opportunity to work your hours flexibly over 4 days
Discount card 10% discount off on your shopping at Sainsburys, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsburys every Friday and Saturday and 15% off at Argos every pay day.
Free food and hot drinks provided for Colleagues in all our stores.
Generous holiday entitlement, maternity and paternity leave.
Pension well match 4-7.5% of your pension contributions.
Sainsburys share scheme build up an investment at discounted rates
Wellbeing support access to emotional support, counselling, legal and financial advice
Colleague networks link with like-minded people to help fulfil your potential.
Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
Click apply to start your Sainsburys journey
Customer and Trading Manager - Convenience employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Customer and Trading Manager - Convenience
β¨Tip Number 1
Familiarise yourself with Sainsbury's values and mission. Understanding their commitment to customer service and teamwork will help you align your approach during interviews and discussions, showcasing that you're a great fit for their culture.
β¨Tip Number 2
Prepare to discuss your leadership style and how you motivate teams. Think of specific examples from your past experiences where you've successfully led a team or improved performance, as this role heavily relies on effective team management.
β¨Tip Number 3
Research the convenience retail sector and current trends. Being knowledgeable about whatβs happening in the industry will allow you to engage in meaningful conversations during your interview, demonstrating your passion and commitment to the role.
β¨Tip Number 4
Network with current or former Sainsbury's employees if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate.
We think you need these skills to ace Customer and Trading Manager - Convenience
Some tips for your application π«‘
Understand the Role: Before applying, make sure to thoroughly read the job description for the Customer and Trading Manager position at Sainsbury's. Understand the key responsibilities and skills required, such as team management, resource planning, and customer service.
Tailor Your CV: Customise your CV to highlight relevant experience in retail management or customer service. Emphasise any leadership roles you've held and specific achievements that demonstrate your ability to manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of Sainsbury's values. Mention how your skills align with the role and provide examples of how you've successfully led teams or improved customer satisfaction in previous positions.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a management role.
How to prepare for a job interview at Sainsbury's
β¨Understand the Role
Make sure you thoroughly understand the responsibilities of a Customer and Trading Manager. Familiarise yourself with Sainsbury's values and how they align with your own management style, especially in terms of customer service and team leadership.
β¨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight your ability to motivate and inspire others, as this is crucial for the role.
β¨Demonstrate Problem-Solving Abilities
Be ready to discuss how you would handle common challenges in a retail environment, such as managing stock levels during busy periods or resolving customer complaints. This will show your proactive approach and decision-making skills.
β¨Ask Insightful Questions
Prepare thoughtful questions about the store's operations, team dynamics, and growth opportunities within Sainsbury's. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values.