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- Tasks: Support young people overnight, building trust and helping them achieve independence.
- Company: Look Ahead transforms lives by providing supportive environments for young people in Ealing.
- Benefits: Enjoy flexible hours, a competitive salary, and award-winning training opportunities.
- Why this job: Make a real difference in young people's lives while working in a diverse and inclusive culture.
- Qualifications: No specific qualifications required; just a passion for supporting young people and teamwork.
- Other info: This role is perfect for those looking to gain experience in social care and mental health.
The predicted salary is between 18600 - 24100 £ per year.
Building supportive, trusting relationships with customers and creating a positive atmosphere.
Responsibilities
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of \’positive risk taking\’
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Assisting in the recording and reporting of customer incidents
- Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork Developing productive relationships with partner organisations to improve service outcomes
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Involving customers in the design, development and delivery of the service – Encouraging and enabling tenants to pay their rent and avoid personal debt
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc
- Being responsible for the handover of key information between shifts
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
What we\’re looking for
We\’re looking for a kind, compassionate and resilient Waking Night Support Worker to join our Mental Health Social Care Service in Richmond. No personal care or experience is required, just the right values.
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organized
- Able to apply the right balance of care and support dependant on the needs of the customer
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour, NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co‑design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Our values
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
£27,888.00 per annum, working 37.5 hours per week.
Schedule
- Week 1 – M10, TOff, WOff, T10, F10, S10, SOff
- Week 2- MOff, T10, W10, T10, FOff, SOff, S10
Want to feel like you have an exciting future? You\’ll feel at home here.
Benefits
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Cycle to work scheme
- Employee Assistance Programme for 24-7 confidential support
- Online wellbeing resources
- A generous pension – we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
- Quarterly Staff Awards to reward & recognise our amazing staff\’s commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
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Waking Night Support Worker employer: Look Ahead Care Support and Housing
Contact Detail:
Look Ahead Care Support and Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waking Night Support Worker
✨Tip Number 1
Familiarise yourself with trauma-informed care principles. Understanding how to create a supportive environment for young people who have experienced trauma will set you apart during interviews.
✨Tip Number 2
Highlight any relevant experience you have in supporting young people, especially those transitioning from hospital or mental health services. Be ready to share specific examples of how you've made a positive impact.
✨Tip Number 3
Demonstrate your ability to work collaboratively by preparing to discuss how you've successfully partnered with colleagues or other organisations in the past to achieve common goals.
✨Tip Number 4
Show your commitment to personal development and flexibility. Be prepared to talk about how you've adapted to changing environments and how you seek feedback to improve your practice.
We think you need these skills to ace Waking Night Support Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Waking Night Support Worker. Tailor your application to highlight how your skills and experiences align with these specific needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience working with young people or in support roles. Use specific examples to demonstrate your ability to build trusting relationships and provide tailored support.
Showcase Your Values: Reflect on your personal values and how they align with the mission of Look Ahead. In your application, express your commitment to advocacy, collaboration, and cultural awareness, as these are key attributes for this role.
Proofread Your Application: Before submitting, carefully proofread your application for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is crucial in a support role.
How to prepare for a job interview at Look Ahead Care Support and Housing
✨Show Your Compassion
As a Waking Night Support Worker, demonstrating kindness and compassion is crucial. Be prepared to share examples from your past experiences where you've supported individuals in challenging situations, highlighting your ability to build trusting relationships.
✨Understand Trauma-Informed Care
Familiarise yourself with trauma-informed care principles. During the interview, discuss how you would apply these principles when working with young people who have experienced trauma, showcasing your understanding of their needs and how to support them effectively.
✨Highlight Teamwork Skills
This role requires collaboration with other team members. Be ready to talk about your experience working in teams, how you handle conflicts, and how you contribute to a positive team atmosphere, especially in high-pressure situations.
✨Demonstrate Flexibility and Adaptability
The environment can be dynamic and diverse, so it's important to show that you're adaptable. Share instances where you've successfully adjusted to changing circumstances or handled unexpected challenges, emphasising your resilience and problem-solving skills.
