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- Tasks: Lead the restaurant, drive performance, and create an unforgettable guest experience.
- Company: Join KFC, a beloved brand serving iconic chicken since 1939 across the UK and Ireland.
- Benefits: Enjoy a competitive salary, bonuses, extra holiday, free meals, discounts, and wellbeing support.
- Why this job: Be part of a vibrant team where your individuality is celebrated and career growth is encouraged.
- Qualifications: Previous management experience and a passion for building strong teams are essential.
- Other info: KFC values diversity and welcomes applicants from all backgrounds.
The predicted salary is between 29000 - 37000 £ per year.
Restaurant general manager
Welcome to KFC. Home of the real ones.
We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of
finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.
People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in.
In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.
If you join our team, we only ask one thing. That you be you.
Because that makes us, us.
Sounds good? Great. Here’s more about the job.
About the role
Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn\’t just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.
What will you spend your time doing?
- Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
- Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
- Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
- Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
- Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.
What we\’d love from you:
- You lead from the front. You’ve managed teams before and know how to bring the best out of people.
- You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
- You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.
Keeping it real
We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.
See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.
What’s in it for you:
We offer benefits that make your life that little bit easier, because we know the juggle is real.
- Pay rate: £34,000 – £37,000
- Quarterly BONUS that rewards the hustle
- Extra holiday – more time to recharge
- Life assurance – we’ve got you covered
- Free chicken & chips every shift
- 25% staff discount
- Gym discounts to keep you moving
- 200+ high street perks & cashback
- Wellbeing support that actually helps
KFC for everyone:
Whoever you are and wherever you’re from, KFC is a place where you can bring the real
you to work. We’re here to support you in being yourself, whether you work with us, or are
trying to.
Our promise is this: every person who applies
to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity
to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.
If you’d like any additional support with
your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be
there to help you be the real you.
Ready?
We hope so. If you’re ready to be part of our community, now’s the time to apply.
Worried you aren’t ticking all the boxes? Don’t – we’d still love to hear from you.
#KFCCareers
Retail Manager (Preston) employer: KFC UK
Contact Detail:
KFC UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager (Preston)
✨Tip Number 1
Familiarise yourself with KFC's values and culture. They emphasise individuality and community, so think about how your personal experiences align with their mission. Be ready to share examples of how you've built strong teams or created memorable guest experiences.
✨Tip Number 2
Prepare to discuss your leadership style in detail. KFC is looking for someone who leads from the front, so think of specific instances where you motivated a team or exceeded performance goals. Highlight your ability to handle tough conversations and create a positive work environment.
✨Tip Number 3
Understand the importance of KPIs in a restaurant setting. Be ready to talk about how you've previously managed targets and what strategies you used to ensure your team met or exceeded them. This shows that you can own the numbers and drive performance.
✨Tip Number 4
Think about how you can enhance the guest experience. KFC wants to turn first-timers into regulars, so come prepared with ideas on how to create memorable moments for customers. This will demonstrate your commitment to not just meeting but exceeding expectations.
We think you need these skills to ace Retail Manager (Preston)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what KFC is looking for in a Retail Manager. Highlight your experience in leading teams, managing operations, and achieving performance goals.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the role. Use specific examples of how you've built strong teams, handled tough conversations, and maintained operational efficiency.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for the role. Mention why you want to work at KFC and how you can contribute to their community-focused culture.
Showcase Your Achievements: In both your CV and cover letter, include quantifiable achievements that demonstrate your ability to smash targets and improve guest experiences. This could be through KPIs or successful team initiatives.
How to prepare for a job interview at KFC UK
✨Show Your Leadership Skills
As a Retail Manager, you'll need to lead from the front. Be prepared to discuss your previous experiences in managing teams, how you motivate them, and any specific examples of how you've helped your team exceed performance goals.
✨Understand the Guest Experience
KFC values unforgettable guest experiences. Think about how you can create memorable moments for customers. Be ready to share ideas on enhancing customer satisfaction and turning first-timers into regulars.
✨Know Your Numbers
You’ll be responsible for KPIs and performance metrics. Brush up on your understanding of restaurant operations and be ready to discuss how you’ve used data to drive performance and efficiency in past roles.
✨Emphasise Team Culture
KFC is all about building strong teams. Prepare to talk about how you foster a positive work environment, handle tough conversations, and ensure everyone feels valued and included in the workplace.
