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- Tasks: Lead the team to create an amazing shopping experience for customers.
- Company: Join a brand known for its outstanding customer service and style.
- Benefits: Enjoy flexible hours and the chance to grow in a dynamic retail environment.
- Why this job: Be a key player in making every customer's visit memorable and fun!
- Qualifications: No prior experience needed, just a passion for fashion and customer service.
- Other info: Work 28 hours a week and connect with customers through style!
The predicted salary is between 24000 - 36000 £ per year.
Hours Per Week: 28 Natural promoters of customer service excellence, our Supervisors are advocates of a first-class shopping experience and go out of their way to ensure that our customers return time and time again. Collaborative and adaptable in their approach, our Supervisors oversee the operational and commercial practices of the store whilst assisting in harmonising efficiencies on the shop floor, assisting the wider in store management team in driving commercial growth in their store. As a Supervisor we will need you to connect with our customers with personality and pride, acting as a brand ambassador to promote and deliver the outstanding customer experience for which we are renowned. Reporting to the Store Manager we will need you to stay up to speed on latest styles and be the driving force behind service in store, making the customer experience sparkle with your passionate, customer-facing perspective. Efficiently identifying and advising our customers on outfit building will be second nature in your role (whether that be daywear, work wear or wedding wear!) and you will strive to help achieve commercial objectives by finding the best style solution for our customer.
Supervisor employer: Phase Eight Careers
Contact Detail:
Phase Eight Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Show your passion for customer service! When you interact with our team during the interview process, make sure to share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate that you truly understand the importance of a first-class shopping experience.
✨Tip Number 2
Familiarize yourself with the latest fashion trends and styles. Being knowledgeable about current outfit building techniques will not only impress us but also show that you're ready to connect with our customers and provide them with tailored advice.
✨Tip Number 3
Emphasize your collaborative skills! As a Supervisor, you'll be working closely with the store management team. Share examples of how you've successfully worked in a team environment to achieve common goals, highlighting your adaptability and communication skills.
✨Tip Number 4
Prepare to discuss how you would drive commercial growth in the store. Think about strategies you've used in previous roles to enhance sales or improve customer engagement, and be ready to share these insights during your conversation with us.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Supervisor position. Understand the key responsibilities and qualities they are looking for, such as customer service excellence and commercial growth.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service and retail management. Emphasize any previous roles where you demonstrated leadership, teamwork, and a passion for enhancing customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and pride in customer service. Use specific examples from your past experiences to illustrate how you can connect with customers and drive commercial success.
Highlight Your Style Knowledge: Since the role involves advising customers on outfit building, mention any relevant fashion knowledge or experience you have. This could include familiarity with current trends or previous roles in fashion retail.
How to prepare for a job interview at Phase Eight Careers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to ensure a positive shopping experience for customers.
✨Demonstrate Your Teamwork Skills
As a Supervisor, collaboration is key. Be prepared to discuss how you've successfully worked with others in previous roles. Highlight any experiences where you helped improve team dynamics or contributed to achieving common goals.
✨Stay Updated on Fashion Trends
Since the role requires knowledge of the latest styles, do some research on current fashion trends before the interview. Mention specific trends or brands that resonate with you and how you would use this knowledge to assist customers.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities in customer service situations. Think of scenarios where you had to handle difficult customers or resolve conflicts, and be ready to explain your thought process and actions taken.
