Audio Visual Specialist

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Role: Audio Video Specialist

Job Type: Permanent

Location: Gaydon (Onsite)

Number of hours: Standard

Careers at TCS: It means more

TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve – our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership.

The Role

• Manage, respond to and resolve all AV and meeting room equipment related incidents and problems
• Installation, configuration and management of AV related equipment’s
• Liaising with 3rd party Vendors to resolve the issues
• Designing AV solutions to meet the business requirements
• Ensuring latest AV technology is reviewed in keeping with business requirements and implemented where required
• You are also required to work with / assist projects team with technical issues in the initiation, planning and execution phases of different IT related projects to make sure that the projects are delivered in-time and as per expectations
• Maintaining agreed SLA levels and assuring Quality of delivery at all times

Key responsibilities:

• In Depth and proven experience of Audio/Video equipment
• Possess a valid UK driving license as there will be requests to support nearby Satellite sites
• Proven experience in handling Microsoft Teams Room equipment
• Excellent knowledge of Speaker systems and Amps, Biamp methods, Triamp methods
• Excellent knowledge of Extron and Harmen AV Control Systems, Display Screens and Projectors
• Good understanding of Video and Audio: Formats, Connections, Cabling, Standards, Distance, Wireless inc Security protocols
• Good understanding of Effect processors: compressors, Delays, limiters, feedback eliminators.
• Good knowledge of Windows, MS Office and Max platform
• Good knowledge of Networking basics and AV Internet connectivity
• Excellent Communication skills and good personality

Your Profile

Essential skills/knowledge/experience:

• Experience within a large complex department/organisation with AV environment
• Exteron accreditation preferred
• Ability to understand the Business from a user perspective
• Works collaboratively with a range of people and different departments to support the wider business agenda
• Proactively takes responsibility, owns any issues arising and follows through to resolve them (get the required result)
• Has Made customer-oriented decisions and shares great stories of exceptional customer service
• Proven focus on identifying and documenting User and Service Risks and Issues.
• Ability to co-ordinate incident resolution activity within and across IT teams, to ensure actions are completed within timescales

Rewards & Benefits

TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.

Diversity, Inclusion and Wellbeing

Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998.

We believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity and inclusion motto is ‘Inclusion without Exception’. Our continued commitment to Culture and Diversity is reflected across our workforce implemented through equitable workplace policies and processes.

You’ll find a welcoming culture and many internal volunteering and social networks to join (these are optional). Our diversity, inclusion and social activities include 12 employee networks such as gender diversity, LGBTQIA+ & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events and we sponsor the London Marathon.

We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role.

If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

Next Steps:

Application Process (optional)

1. Online application: You can apply directly through LinkedIn/ by uploading your CV. In case you wish to submit your application via another format like audio/video, please, contact –
2. Skill-Based discussion: This will be a level 1 interview with the project team, it can be via video or in-person. Details will be confirmed by your recruiter.
3. Managerial discussion: This discussion will focus on behavioural aspects and person-organisation fit.
4. HR Discussion : This will be with one of the members of the HR team and will cover your career journey, aspirations for growth, compensation and any other questions you may have.

Beware of Fraudulent offers

This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to to report any fraudulent activity.

Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion.

Join us and do more of what matters. Apply online now.