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- Tasks: Lead engagement initiatives and build relationships to enhance public transport in Wales.
- Company: Join Transport for Wales, a leader in transforming sustainable transport across the nation.
- Benefits: Enjoy a competitive salary, inclusive culture, and opportunities for personal development.
- Why this job: Make a real impact on communities while working in a supportive and diverse environment.
- Qualifications: Degree in Communication or relevant experience in stakeholder engagement required.
- Other info: Welsh language skills are a plus, but not essential; training is available.
The predicted salary is between 37200 - 46640 £ per year.
Engagement Manager – Pontypridd, South Wales
Salary: Starting salary £37,200Basis: Full time Please note: this is a pan Wales role which can be based at either Wrexham or Pontypridd, with the expectation to visit Wrexham up to twice per month.
Equal Opportunities
At Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone\’s different and has their own perspective so we\’re building a diverse team that mirrors the communities we serve. Through this we\’re determined to be one of Wales\’ leading inclusive employers. We\’re creating an inclusive transport network that everyone in Wales can be proud of.
Who we are
At Transport for Wales, we\’re on a mission to transform transport in Wales and make it fit for the future, whether that\’s rail, bus, walking or cycling. We want to inspire a nation to change the way it travels, so that we all travel more sustainably and help to combat the climate emergency we\’re all facing.
We\’re an open and inclusive place to work, where everyone is welcome and our people are supported to reach their full potential. We want to create an environment where our people can grow and succeed. This is key to enabling us to deliver on the promises we\’ve made to the people of Wales to build a sustainable transport network that meets their needs.
Role responsibilities
The Engagement Manager will be responsible for building and owning varied transport related external relationships across Wales and its Border counties, proactively seeking input to shape the work of Transport for Wales (TfW).
• Lead external engagement on various TfW projects, themes and Initiatives, acting as the primary representative in transport-specific forums while proactively managing stakeholder relationships to gather input and enhance the impact of transport initiatives in Wales and Borders.
• Develop and implement engagement strategies and consultation plans aligned with the TfW Engagement Strategy, identifying key stakeholders, informing and involving communities, and capturing feedback via multiple mechanisms to ensure public transport meets the needs of the people it serves.
• Work with stakeholder and community groups to encourage and promote the positive benefits of public transport by proactively building relationships with varied stakeholders (user groups, education, business, tourism, transport authorities, other operators, local authorities) and working with them to Identify concerns and barriers to public transport now and in the long term.
• Work with TfW internal stakeholders to provide stakeholder and community insight to support decision making and offering positive challenge to ensure change reflects stakeholder and community needs.
Who we\’re looking for
• Degree qualified in a relevant area such as Communication or public relations or have
equivalent experience.
• Demonstrable experience of managing community or stakeholder engagement initiatives.
• Experience of effectively engaging and managing multiple and varying stakeholders.
• Experience of delivering stakeholder satisfaction, identifying opportunities to solve problems and finding positive resolution for stakeholders.
Welsh Language Skills
The ability to speak/write Welsh would make a great addition to your application, but it is not essential for this role.
Transport for Wales supports and promotes the use of the Welsh Language by employees and will encourage them to develop, improve and maintain their Welsh Language skills. We fully support our people who want to improve their Welsh language skills, and personal development for Welsh Language skills are offered in a variety of ways such as online learning, classroom courses and funding attendance at local community courses.
Next steps
Does this role sound like the opportunity you are looking for? Do you want to find out more? See attached Job Description for further details.
TFW is a Disability Confident employer. We are happy to discuss any reasonable adjustments you may need in the recruitment process or as part of the role if you are successful.
This advert will close at midnight on the day of the application closing date stated above. We do encourage you to submit your application as early as possible.
Please note, we reserve the right to close this vacancy early if we receive sufficient applications.
If you have submitted an application for this role within the last 6 months and were unsuccessful, please do not re-apply as regrettably, your application will not be considered.
Note that you must hold the permanent right to work in the UK. We are not currently able to provide sponsorship.
Engagement Manager - Pontypridd, South Wales employer: Transport for Wales
Contact Detail:
Transport for Wales Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engagement Manager - Pontypridd, South Wales
✨Tip Number 1
Familiarise yourself with Transport for Wales' current projects and initiatives. Understanding their goals and challenges will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the transport sector, especially those involved with stakeholder engagement. Attend relevant events or forums to build connections and gain insights that could be beneficial during your application process.
✨Tip Number 3
Showcase your experience in managing diverse stakeholder relationships by preparing specific examples of past successes. Be ready to discuss how you navigated challenges and built consensus among different groups.
✨Tip Number 4
If you have any Welsh language skills, even at a basic level, mention them during your discussions. This can set you apart from other candidates and align with Transport for Wales' commitment to promoting the Welsh language.
We think you need these skills to ace Engagement Manager - Pontypridd, South Wales
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and qualifications required for the Engagement Manager position. Tailor your application to highlight how your skills and experiences align with these requirements.
Highlight Relevant Experience: Emphasise your experience in managing community or stakeholder engagement initiatives. Provide specific examples of how you've successfully engaged with diverse stakeholders and resolved issues, as this is crucial for the role.
Showcase Communication Skills: Since the role involves significant communication, ensure your application reflects your ability to communicate effectively. Use clear and concise language, and consider including any relevant qualifications in communication or public relations.
Express Commitment to Diversity: Transport for Wales values diversity and inclusion. In your application, mention your commitment to these principles and how you can contribute to building an inclusive environment that mirrors the communities served.
How to prepare for a job interview at Transport for Wales
✨Understand the Role and Responsibilities
Make sure you thoroughly read the job description and understand the key responsibilities of the Engagement Manager. Be prepared to discuss how your experience aligns with their needs, especially in managing stakeholder relationships and developing engagement strategies.
✨Showcase Your Communication Skills
As an Engagement Manager, strong communication skills are essential. Prepare examples of how you've effectively engaged with diverse stakeholders in the past. Highlight any experience you have in public relations or community engagement initiatives.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss specific instances where you've identified problems within stakeholder engagement and how you resolved them. This will show your ability to find positive resolutions and enhance stakeholder satisfaction.
✨Emphasise Inclusivity and Diversity
Transport for Wales values diversity and inclusivity. Be prepared to talk about how you can contribute to building a diverse team and creating an inclusive environment. Share any relevant experiences that demonstrate your commitment to these values.
