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- Tasks: Install, maintain, and support AV systems across London and the South.
- Company: Join a leading tech solutions provider in professional AV and recording systems.
- Benefits: Enjoy diverse work, skill development, and a supportive team culture.
- Why this job: Perfect for tech enthusiasts who love challenges and delivering top-notch customer service.
- Qualifications: 3+ years in AV engineering; GCSE or higher preferred.
- Other info: Field-based role with opportunities for technical progression.
The predicted salary is between 36000 - 60000 £ per year.
AV Engineer – London & South Region
Location: Field-based across London and the South
Employment Type: Full-time, Permanent
Overview
We are working with a well-established technology solutions provider that specialises in professional AV and recording systems. Due to continued growth, they are looking for an experienced AV Engineer to join their team, covering the London and South region.
This is a fantastic opportunity for someone who thrives in a field-based role, enjoys technical challenges, and is passionate about delivering excellent customer service. You\’ll be supporting contracts such within Commercial, Educational and Legal settings, as well as other key clients, through a mix of remote support, maintenance visits, and system installations.
Key Responsibilities
- Deliver on-site AV system installation, commissioning, and maintenance.
- Provide 1st and 2nd line technical support remotely to help minimise downtime.
- Respond to emergency and scheduled service calls, diagnosing and resolving faults on-site.
- Set up and configure audio-visual systems including mixers, amplifiers, infrared technology, microphones, and cabling.
- Ensure all work is completed to a high standard and in line with ISO processes and procedures.
- Maintain accurate records of service history and installation works.
- Build positive and professional relationships with end-users and client representatives.
What We\’re Looking For
- Experience: Minimum 3 years in AV engineering, maintenance, or a technical field service role.
- Technical Skills: Strong hands-on experience with audio-visual systems. Proficient with at least one major AV product line.
- Qualifications: GCSE level education or above; technical qualifications/apprenticeship desirable.
- Customer-Focused: Excellent communication skills with a friendly, professional manner.
- IT Literate: Competent with PC-based systems and remote diagnostics.
- Organised: Strong time management and the ability to remain calm under pressure.
What\’s on Offer
- Join a growing and reputable company with a commitment to quality.
- Diverse and interesting work across a range of client sites.
- Opportunities for skill development and technical progression.
- A collaborative and supportive team culture.
Apply Today
If you\’re a confident AV Engineer with a passion for technology and a customer-first attitude, we\’d love to hear from you.
How to Apply:
Please send your CV and a short cover letter highlighting your relevant experience and qualifications to (url removed) or call us on (phone number removed) #207 for a confidential discussion.
Alecto Recruitment Limited is acting as an employment business for this vacancy.
Keywords:
AV Installation Engineer, Audio Visual Engineer, Smart Home Automation, Control4 Programmer, Lutron Programmer, Crestron Programmer, Home Cinema Installation, Residential AV, Networking Engineer, AV Integration, High-End Residential AV, AV Project Engineer, AV Specialist </p
AV Engineer employer: Alecto Recruitment
Contact Detail:
Alecto Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AV Engineer
✨Tip Number 1
Familiarise yourself with the specific AV systems and products mentioned in the job description. Having hands-on experience with these technologies will not only boost your confidence but also demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the AV industry, especially those who work in similar roles. Attend industry events or join online forums to connect with potential colleagues and learn about the latest trends and challenges in AV engineering.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully resolved technical issues or delivered excellent customer service. This will showcase your problem-solving skills and customer-focused attitude, which are crucial for this role.
✨Tip Number 4
Research the company’s values and recent projects. Tailoring your conversation to align with their mission and demonstrating your enthusiasm for their work can set you apart from other candidates.
We think you need these skills to ace AV Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in AV engineering, particularly any hands-on work with audio-visual systems. Emphasise your technical skills and any major AV product lines you are proficient with.
Craft a Compelling Cover Letter: In your cover letter, focus on your customer service skills and your ability to handle technical challenges. Mention specific examples of how you've successfully installed or maintained AV systems in previous roles.
Highlight Relevant Experience: When detailing your work history, be sure to include your experience in field-based roles, especially those involving remote support and system installations. This will show that you are well-suited for the position.
Showcase Your Communication Skills: Since the role requires building positive relationships with clients, demonstrate your excellent communication skills in both your CV and cover letter. Use a friendly yet professional tone to reflect your customer-focused attitude.
How to prepare for a job interview at Alecto Recruitment
✨Showcase Your Technical Skills
Be prepared to discuss your hands-on experience with audio-visual systems. Bring examples of past projects or installations you've worked on, and be ready to explain the technical challenges you faced and how you overcame them.
✨Demonstrate Customer Service Excellence
Since this role involves a lot of client interaction, highlight your communication skills. Share specific instances where you provided exceptional customer service, especially in high-pressure situations or during technical support.
✨Familiarise Yourself with ISO Standards
Understand the importance of ISO processes and procedures in AV engineering. Be ready to discuss how you ensure your work meets these standards and how you maintain accurate records of service history and installations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios where you might need to diagnose and resolve faults on-site. Think about how you would approach emergency service calls and what steps you would take to minimise downtime.
