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- Tasks: Lead a Housing First service supporting young people facing homelessness.
- Company: Join a charity dedicated to transforming lives and empowering youth.
- Benefits: Enjoy up to 40 days holiday, wellbeing support, and a generous pension scheme.
- Why this job: Make a real impact while working in a supportive and dynamic environment.
- Qualifications: Experience in managing youth projects and knowledge of Housing First principles required.
- Other info: A car is essential for this role; DBS check needed.
The predicted salary is between 28116 - 39362 £ per year.
Do you want to run a Housing First service that supports Young People who have experienced homelessness?
Have you managed support workers or other front-line staff?
Can you handle the challenges that come with providing the best service to those who need it most?
Service Manager – Housing First – Swansea and Rhondda Cynon Taff
What will you get?
- Permanent Contract
- Full time – 35 hours per week
- 28,116
- Monday to Friday
- Up to 40 days holiday per year (inc. bank holidays)
- Cycle to work and eye care scheme
- Wellbeing and counselling service for staff
- 10% Pension employer contributions
- Training and development opportunities
What will you do?
- Run two services in Swansea and Rhondda Cynon Taff.
- Work in partnership with colleagues to deliver high quality services that reflects the culture and principles of the charity, funders and young people.
- Plan and manage rotas for team cover – line management of staff.
- Oversee the day to day running of the service.
- Provide support, advice and guidance to colleagues, including regular support and supervisions.
- Give colleagues appropriate advice, guidance and support when dealing with risk and safeguarding concerns.
- Manage and record annual leave approvals, sickness absences and return to work documents for team members in line with relevant policies.
- Apply Health & Safety & Housing Management procedures in line with policies.
- Assist in covering the on-call rota.
What do you need?
- Good knowledge of Housing First and supported accommodation services.
- Experience of managing youth focused projects.
- Staff / line management experience.
- A solid understanding of trauma informed practice and psychologically informed environments.
- Experience of partnership and multi-agency working.
- Great at building and maintaining working relationships.
- Basic financial and budget management experience.
- A CAR IS ESSENTIAL FOR THIS ROLE
- Able to pass a DBS check or have a DBS on the live update service.
If you have the skills and experience for this Service Manager role – please get in touch with Keeran @ Moxie People .
Or apply directly thought this advert with your updated CV.
We look forward to hearing from you!
Service Manager employer: Moxie People
Contact Detail:
Moxie People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager
✨Tip Number 1
Familiarise yourself with the Housing First model and its principles. Understanding how this approach works will not only help you in interviews but also demonstrate your commitment to supporting young people who have experienced homelessness.
✨Tip Number 2
Highlight your experience in managing support workers or front-line staff. Be ready to discuss specific examples of how you've successfully led teams, resolved conflicts, and improved service delivery in previous roles.
✨Tip Number 3
Prepare to discuss your knowledge of trauma-informed practice. This is crucial for the role, so think about how you can convey your understanding and application of these principles in your past work experiences.
✨Tip Number 4
Network with professionals in the housing and youth services sector. Engaging with others in the field can provide valuable insights and may even lead to referrals or recommendations that could strengthen your application.
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing support workers and youth-focused projects. Emphasise your knowledge of Housing First services and any specific achievements that demonstrate your ability to handle challenges in this field.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting young people who have experienced homelessness. Discuss your management style, your understanding of trauma-informed practices, and how you plan to contribute to the service's success.
Highlight Relevant Skills: In your application, clearly outline your skills in partnership working, financial management, and building relationships. Use specific examples to illustrate how these skills have helped you in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Service Manager role.
How to prepare for a job interview at Moxie People
✨Show Your Passion for Housing First
Make sure to express your enthusiasm for the Housing First model during the interview. Share any personal experiences or insights that highlight your commitment to supporting young people who have experienced homelessness.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully managed support workers or front-line staff in the past. Discuss specific challenges you faced and how you overcame them, showcasing your ability to lead and inspire a team.
✨Highlight Your Knowledge of Trauma-Informed Practice
Be ready to discuss your understanding of trauma-informed practice and how it applies to creating psychologically informed environments. This will show that you are well-equipped to handle the complexities of the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding risk and safeguarding concerns. Think of scenarios where you had to make tough decisions and be prepared to explain your thought process.
