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- Tasks: Lead the floor team to deliver exceptional service and create a welcoming atmosphere.
- Company: Join Soho House, a renowned hospitality brand with a rich history in fine dining.
- Benefits: Enjoy weekly pay, team meals, discounts, health care, and fun team events.
- Why this job: Be part of a vibrant team in a classic Italian restaurant with a focus on quality and community.
- Qualifications: 1-2 years in hospitality management, excellent interpersonal skills, and a passion for customer service.
The predicted salary is between 28800 - 42000 ÂŁ per year.
Floor Manager – Cecconi\’s Mayfair, Central London
Join to apply for the Floor Manager – Cecconi\’s Mayfair, Central London role at Soho House & Co
Floor Manager – Cecconi\’s Mayfair, Central London
4 days ago Be among the first 25 applicants
Join to apply for the Floor Manager – Cecconi\’s Mayfair, Central London role at Soho House & Co
- Team meal whilst on shift prepared by our chefs
- Clothing Allowance
- Every House Membership
- 50% off Food & Drink, 7 days a week
- Staff Room Rate; Any Bedroom, Any House, $100 a night
- Private Health and Dental Care
- Life Assurance
- Day off on your birthday
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Cecconi’s Mayfair…
Enzo Cecconi, the youngest-ever general manager of hotel Cipriani in Venice, opened Cecconi’s in London’s Mayfair in 1978. It became part of the Soho House family in 2004. On Burlington Garden, in Mayfair It’s a modern day classic Italian restaurant open for breakfast, lunch and dinner. Serving handmade pasta, seafood and dishes from Italy using the finest ingredients.
What\’s in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- ÂŁ20 Taxi Contribution for late shifts
- Clothing Allowance
- Every House Membership
- 50% off Food & Drink, 7 days a week
- Staff Room Rate; Any Bedroom, Any House, $100 a night
- Private Health and Dental Care
- Life Assurance
- Day off on your birthday
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Cecconi’s Mayfair…
Enzo Cecconi, the youngest-ever general manager of hotel Cipriani in Venice, opened Cecconi’s in London’s Mayfair in 1978. It became part of the Soho House family in 2004. On Burlington Garden, in Mayfair It’s a modern day classic Italian restaurant open for breakfast, lunch and dinner. Serving handmade pasta, seafood and dishes from Italy using the finest ingredients.
The Role…
At Soho House the Floor Manager is responsible for maintaining the food and beverage operation in conjunction with the General Manager and management team. As the Floor Manager, your primary responsibility is to manage a floor team to deliver a successful and efficient service whilst upholding Soho House service standards and creating an approachable yet elevated atmosphere for members, guests and staff. You’ll ensure that members have an enjoyable experience and deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill
Main Duties…
- Partner with General Manager and management team to develop, enhance and create systems that encourage efficient and effective service standards that elevate members, guests and staff experience.
- Implement and lead staff training to educate on product awareness to Soho House & Co.’s food program and drink initiatives through story-telling, demos, guest speakers, “Cook House & House Tonic” and “Club School.”.
- Collaborate interdepartmentally to ensure all member and guest experiences are supported by various members of the team and are briefed on expectations to always execute top-notch service.
- Partake in the recruiting process by identifying talent gaps working with People & Development/Recruitment to attract/acquire talent as well as provide interview evaluation following the interview.
- Support new hire on-boarding and training to ensure the Food & Beverage (F&B) / Floor team is polished, elevated and approachable.
- Partner with membership to gather members’ feedback and develop initiatives that address and highlight concerns.
- Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job.
- Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.
- Maintain the highest level of appearance at all times
- Prepare and monitor rotas for the club staff and reduce unnecessary overtime – work efficiently.
- Ensure employee compliance with company standards and policies and external regulations
What We Are Looking For…
- Up to 1-2 years’ experience in a busy hospitality venue within a management capacity
- Innovator and influencer with previous experience managing F&B operations
- Excellent interpersonal skills and ability to build relationships (internal and external)
- Strong attention to details
- Excellent customer service
- Fluent in English
- Organised and reliable
- Ability to work and maximize relationships within a diverse team
- Computer literacy within Opera, Micros and Adaco advantageous
- Full understanding of local authority requirements
- Personal license holder
- SIA knowledge, understanding and experience
Cecconi’s Mayfair Opening Hours
Mon – Fri – 7am to 12am
Saturday – 8am – 12am
Sunday 8am – 11pm
- subject to change
Nearest Station ( W1S 3EP): Piccadilly Circus, Oxford Circus, Green Park
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
-
Industries
Hospitality
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Floor Manager - Cecconi\'s Mayfair, Central London employer: Soho House & Co
Contact Detail:
Soho House & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager - Cecconi\'s Mayfair, Central London
✨Tip Number 1
Familiarise yourself with the Soho House brand and its values. Understanding their unique approach to hospitality will help you align your experience and ideas with what they are looking for in a Floor Manager.
✨Tip Number 2
Network within the hospitality industry, especially with those who have worked at Soho House or similar venues. Personal connections can often lead to valuable insights and recommendations that could boost your application.
✨Tip Number 3
Prepare to discuss your management style and how you handle team dynamics. Be ready to share specific examples of how you've successfully led a team in a busy environment, as this is crucial for the Floor Manager role.
✨Tip Number 4
Showcase your passion for food and beverage by staying updated on current trends and innovations in the industry. This knowledge will not only impress during interviews but also demonstrate your commitment to enhancing the guest experience.
We think you need these skills to ace Floor Manager - Cecconi\'s Mayfair, Central London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management, particularly in food and beverage operations. Emphasise any leadership roles you've held and specific achievements that demonstrate your ability to manage a team effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and your understanding of Soho House's values. Mention how your previous experiences align with the responsibilities of the Floor Manager role and how you can contribute to creating an elevated atmosphere for members and guests.
Showcase Your Interpersonal Skills: Highlight your excellent interpersonal skills in both your CV and cover letter. Provide examples of how you've built relationships in past roles, as this is crucial for the Floor Manager position at Cecconi's Mayfair.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential in the hospitality sector.
How to prepare for a job interview at Soho House & Co
✨Know the Venue
Familiarise yourself with Cecconi's Mayfair, its menu, and its atmosphere. Understanding the restaurant's history and its place within the Soho House family will show your genuine interest in the role.
✨Demonstrate Leadership Skills
As a Floor Manager, you'll be leading a team. Be prepared to discuss your previous management experiences, how you motivate staff, and how you handle conflicts or challenges in a busy environment.
✨Showcase Customer Service Excellence
Prepare examples of how you've provided exceptional customer service in the past. Highlight your ability to create a welcoming atmosphere and ensure guests have a memorable experience.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, training opportunities, and how the restaurant measures success. This shows your enthusiasm for the role and your desire to contribute positively.
