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For Companies At a Glance
- Tasks: Join us as a Sales Consultant, providing luxury customer experiences and product knowledge.
- Company: Kao, a global leader in high-quality products, champions sustainability and ethical practices.
- Benefits: Enjoy a competitive salary, generous discounts, holiday perks, and ongoing development opportunities.
- Why this job: Be part of a purpose-driven company that values your voice and fosters personal growth.
- Qualifications: Excellent communication skills, a passion for luxury, and a positive, can-do attitude required.
- Other info: Flexible shifts available; work in a dynamic team environment at Heathrow's World Duty Free.
The predicted salary is between 22600 - 32900 £ per year.
The Opportunity
We are looking for a dedicated individual, with a passion for luxury to join us as Sales Consultant in our Heathrow, World Duty Free terminal counters. This is a full‑time opportunity, working 37.5 hours per week. World Duty Free is open from 5am to 11pm, so your shift times could vary across those hours, including before and after, to meet business requirements.
As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store tasks, including stock management, cleaning and replenishment.
What We Are Looking For
We are looking for people with excellent communication skills, who can demonstrate confidence and the ability to approach any task with a positive, can‑do attitude. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values. You must be able to work well in a team, having the drive and motivation to achieve both store and personal KPI’s and have flexibility in your working arrangements to be able to suit business requirements.
What We Can Offer You
- An annual salary of £27,690
- A 50% staff discount to use on all of your favourite Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday!
- A monthly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Healthcare Plan
- Wellbeing Support
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Company Pension Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Learning and development opportunities within our business and across our brands
About Molton Brown
Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people\’s lives with our high-quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.
How We Work
Having been selected among the World’s Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
Hiring Process
Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
Want to Learn More
To find out why 33,000 people across the globe opted for a career with us, visit https://www.kao.com/emea/en/
Privacy policy: https://www.kao.com/emea/en/privacy/
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Sales and Business Development
Industries
Advertising Services
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Sales Consultant employer: AFM - Association Française du Marketing
Contact Detail:
AFM - Association Française du Marketing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Familiarise yourself with Molton Brown's product range and brand values. Understanding the luxury market and being able to discuss their products confidently will help you stand out during the interview process.
✨Tip Number 2
Demonstrate your customer service skills in real-life scenarios. Think of examples where you've provided exceptional service or resolved customer issues, as this will showcase your ability to create a positive customer experience.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires shifts that can vary from early mornings to late evenings, showing your willingness to adapt will be crucial.
✨Tip Number 4
Highlight your teamwork experience. Share specific instances where you've collaborated with others to achieve goals, as this aligns with the company's emphasis on working together to meet store targets.
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Consultant position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Your Passion for Luxury: In your cover letter or personal statement, express your passion for luxury products and customer service. Provide examples of how you've demonstrated this in previous roles or experiences.
Highlight Communication Skills: Since excellent communication is crucial for this role, ensure your CV and cover letter reflect your ability to engage with customers effectively. Use specific examples to illustrate your communication skills in action.
Demonstrate Teamwork and Flexibility: Mention any previous experiences where you worked as part of a team and adapted to changing circumstances. This will show that you can meet the business requirements and contribute positively to the team dynamic.
How to prepare for a job interview at AFM - Association Française du Marketing
✨Show Your Passion for Luxury
Make sure to express your enthusiasm for luxury products during the interview. Share any personal experiences or knowledge you have about high-end brands, as this will demonstrate your genuine interest in the role.
✨Demonstrate Excellent Communication Skills
Since the role requires strong communication abilities, practice articulating your thoughts clearly and confidently. Be prepared to discuss how you've successfully interacted with customers in the past, showcasing your ability to provide excellent service.
✨Prepare for Personalised Selling Scenarios
Think of examples where you've used a personalised approach to sales. Be ready to role-play scenarios where you might offer fragrance consultations or other signature services, highlighting your ability to create memorable customer experiences.
✨Emphasise Teamwork and Flexibility
The company values teamwork and adaptability, so be sure to share instances where you've worked well in a team setting. Discuss your willingness to adjust your schedule to meet business needs, showing that you're a reliable and flexible candidate.
