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- Tasks: Engage and manage relationships with brokers to boost iwoca's presence across the UK.
- Company: iwoca empowers small businesses with fast, flexible finance solutions since 2012.
- Benefits: Enjoy medical insurance, generous holiday, learning budgets, and company retreats.
- Why this job: Join a culture of growth and innovation while making a real impact on small businesses.
- Qualifications: Strong communication skills and a passion for building relationships are essential.
- Other info: This is an entry-level, full-time role with opportunities for professional development.
The predicted salary is between 34000 - 51000 £ per year.
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We’re looking for a Broker Relationship Manager
The Company
Imagine a world where every small business has the power to thrive. That\’s the world we\’re building at iwoca. Small businesses aren\’t just statistics – they\’re the heartbeat of our communities, the character of our high streets, and the engine of our economy. Since 2012, we\’ve revolutionised how these businesses access finance, turning what was once a lengthy, frustrating process into something remarkable: funding that\’s fast, flexible, and actually works for modern businesses.
Our impact speaks for itself: we\’ve provided billions in funding to over 150,000 businesses across Europe, making us one of the continent\’s leading fintech innovators. But we\’re just getting started. Our mission? To empower one million businesses with the financial tools they deserve.
We combine cutting-edge technology and data science with genuine human understanding to make finance feel less like a barrier and more like a superpower. Whether it\’s managing cash flow or seizing unexpected opportunities, we ensure businesses get the funds they need – often within minutes.
As we deepen our relationship with customers, insurance feels like a natural next step: it\’s a critical piece of the financial puzzle for small businesses, and one that\’s often underserved. We\’re bringing the same customer obsession, data-driven approach, and innovative mindset to the world of SME insurance – starting from first principles to build something that really works for modern businesses.
The role
Responsibilities:
- Predominantly building iwoca’s presence across the UK via proactive engagement and activation of existing iwoca brokers.
- Managing and maintaining broker relationships through proactive communication, presentations and face to face interaction to encourage relevant signups and ultimately fundings.
- Educating brokers and running training sessions where appropriate to ensure they send us relevant customers and documentation.
- Analysing individual broker and panel performance and reporting this back to the relevant brokers/internal iwoca teams.
- Researching and searching for, acquiring and building new relationships with relevant brokers both by face to face, telephone, LinkedIn and email
- Representing iwoca in the right way to third parties, maintaining professionalism throughout.
- Organising and conducting broker regional events and webinars.
- To maximise target contribution through calling and converting approvals from their panel, gathering feedback on these offers from brokers.
- To develop an understanding of iwoca\’s systems, processes and policies so that you can best advise the broker.
- Collection of competitor intel through broker discussions, and presenting this back to the wider business to drive change, develop and improve our product offering.
The Requirements
- Ability to organise, prioritise and manage tasks and diary.
- Excellent communication skills – both written and verbal with a professional phone manner.
- Competent in preparing and delivering meetings and presentations in person and virtually through webinars.
- Not adverse to travel – the role will require you to travel via car and/or train and may involve overnight stays.
- Pride in personal contribution but also a team player.
- A ‘people person’ who is genuinely interested in developing relationships.
- Previously demonstrated ability to take on new responsibilities or tasks and complete them to a high level.
- Experience of dealing with third parties is desirable but not a prerequisite.
The culture
At iwoca, we prioritise a culture of learning, growth, and support, and invest in the professional development of our team members. We value thought and skill diversity, and encourage you to explore new areas of interest to help us innovate and improve our products and services.
The offices
We put a lot of effort into making iwoca a brilliant place to work:
- Offices in London, Leeds, Berlin and Frankfurt with plenty of drinks and snacks.
- Events and clubs, like bingo, comedy nights, yoga classes, football, etc.
The Benefits
We put a lot of effort into making iwoca a brilliant place to work:
- Medical insurance from Vitality, including discounted gym membership
- A private GP service (separate from Vitality) for you, your partner, and your dependants.
- 25 days’ holiday, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave
- A one-month, fully paid sabbatical after four years.
- Instant access to emotional and mental health support.
- 3% Pension contributions and share options.
- Generous parental leave and a nursery tax benefit scheme to help you save money.
- Cycle-to-work scheme and electric car scheme.
- Two company retreats a year, we’ve been to France, Italy, Spain, and further afield.
And to make sure we all keep learning, we offer:
- A learning and development budget for everyone.
- Company-wide talks with internal and external speakers.
- Access to learning platforms like Treehouse.
Useful links:
- iwoca benefits & policies
- Interview welcome pack
Compensation Range: £40K – £60K
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Broker Relationship Manager employer: Iwoca
Contact Detail:
Iwoca Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Broker Relationship Manager
✨Tip Number 1
Familiarise yourself with iwoca's mission and values. Understanding their commitment to empowering small businesses will help you align your approach when engaging with brokers, showcasing how you can contribute to their goals.
✨Tip Number 2
Network actively within the fintech community. Attend industry events or webinars where you can meet potential brokers and other professionals. Building these connections can give you an edge in understanding broker needs and preferences.
✨Tip Number 3
Prepare to demonstrate your communication skills. Since the role involves presentations and training sessions, practice delivering clear and engaging content. This will show your ability to educate brokers effectively.
✨Tip Number 4
Research the competitive landscape of SME finance and insurance. Being knowledgeable about competitors will allow you to provide valuable insights during discussions with brokers, positioning you as a well-informed candidate.
We think you need these skills to ace Broker Relationship Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Broker Relationship Manager role. Focus on your communication abilities, relationship-building skills, and any previous experience in sales or business development.
Craft a Compelling Cover Letter: In your cover letter, express your passion for helping small businesses thrive and how you can contribute to iwoca's mission. Mention specific examples of how you've successfully managed relationships or driven results in previous roles.
Showcase Your Communication Skills: Since excellent communication is key for this role, ensure your application is well-written and free of errors. Use clear and concise language to demonstrate your ability to convey information effectively.
Research iwoca: Familiarise yourself with iwoca’s values, culture, and recent developments in the fintech space. This knowledge will help you tailor your application and show genuine interest in the company during the interview process.
How to prepare for a job interview at Iwoca
✨Understand iwoca's Mission
Before your interview, make sure you understand iwoca's mission to empower small businesses. Familiarise yourself with their innovative approach to finance and how they aim to revolutionise the industry. This will help you align your answers with their values.
✨Showcase Your Relationship-Building Skills
As a Broker Relationship Manager, your ability to build and maintain relationships is crucial. Prepare examples from your past experiences where you've successfully developed professional relationships, particularly in sales or business development.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle broker relationships. Think of specific situations where you had to overcome challenges or educate clients, and be ready to discuss the outcomes.
✨Demonstrate Your Communication Skills
Excellent communication is key for this role. Practice articulating your thoughts clearly and confidently. You might be asked to present ideas or conduct a mock training session, so be prepared to showcase your presentation skills.
