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- Tasks: Be the friendly face at Lewisham Police Station, handling calls and ensuring a tidy reception area.
- Company: Join Equans, a global leader in energy services with a commitment to sustainability and innovation.
- Benefits: Enjoy generous holidays, a share scheme, paid volunteering days, and more perks!
- Why this job: Gain valuable experience in customer service while working in a supportive and inclusive environment.
- Qualifications: GCSE level education with strong communication skills and a customer-focused attitude required.
- Other info: Flexible 3 on 3 off shifts, perfect for students balancing studies and work.
Join to apply for the Station Reception Officer – part-time role at Equans UK & Ireland
18 hours ago Be among the first 25 applicants
Join to apply for the Station Reception Officer – part-time role at Equans UK & Ireland
Equans is a renowned energies & services contractor and a proud member of the Bouygues global industrial group. Our expertise spans the design, construction, and maintenance of buildings and critical infrastructure worldwide.
We currently have an exciting opportunity for a Station Reception Officer to join our operational team at Lewisham Police Station. This is a permanent part-time shift based position working an average of 29.75 hours per week on a 3 on 3 off shift pattern from 10am to 7pm with a 30 minute unpaid break.
The role:
- Reports to Facilities & Services Manager
- Providing an efficient first point of contact for members of the public
- Answer calls promptly and clearly before re-routing callers accordingly
- Operate computer systems accurately to record enquires
- Receive and administer property
- To be responsible for the security, safety and tidiness of the station reception areas
- Working an average of 29.75 hours per week on a 3 on 3 off shift pattern from 10am to 7pm with a 30 minute unpaid break.
- May be required to provide occasional cover at other sites within SE London
The person:
- Educated to GCSE level or equivalent with a good standard of written/spoken English
- Diligent customer service attitude
- Excellent communication and interpersonal skills
- Good IT skills
- Subject to security vetting by the Metropolitan Police
Our excellent benefits package includes :
- Generous holiday allowance
- Company share scheme
- 2 paid volunteering days a year
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
Who are we?
EQUANSis a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.
In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.
EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.
EQUANS is a Bouygues group company.
What’s next?
If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.
At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, Veterans & Reservists, Green Network, YPN (Young ProfessionalsNetwork) and our Disability Network.
For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.
The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers.
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Seniority level
Entry level
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Employment type
Part-time
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Job function
Administrative
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Station Reception Officer - part-time employer: Equans UK & Ireland
Contact Detail:
Equans UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Station Reception Officer - part-time
✨Tip Number 1
Familiarise yourself with the specific duties of a Station Reception Officer. Understanding the role's requirements, such as handling calls and managing enquiries, will help you demonstrate your suitability during any informal discussions or interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples from your past experiences. Think about situations where you effectively resolved issues or provided excellent service, as these stories can make you stand out in conversations with the hiring team.
✨Tip Number 3
Network with current or former employees of Equans or similar organisations. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage to tailor your approach when discussing your application.
✨Tip Number 4
Prepare for potential security vetting by ensuring you have all necessary documentation ready. Being proactive about this process shows your commitment and readiness for the role, which can leave a positive impression on the hiring team.
We think you need these skills to ace Station Reception Officer - part-time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Station Reception Officer role. Emphasise your customer service experience, communication skills, and any IT proficiency.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses why you want to work for Equans and how your background makes you a suitable candidate for the position. Mention your understanding of the role and the importance of being a first point of contact.
Highlight Relevant Qualifications: Since the job requires GCSE level education or equivalent, ensure you mention your qualifications clearly. If you have any additional certifications or training related to customer service or administration, include those as well.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Equans UK & Ireland
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Station Reception Officer. Familiarise yourself with the key tasks such as answering calls, managing enquiries, and maintaining the reception area. This will help you demonstrate your suitability for the role during the interview.
✨Showcase Your Customer Service Skills
Since this role involves being the first point of contact for the public, highlight your customer service experience. Prepare examples of how you've handled difficult situations or provided excellent service in the past to show that you can maintain a positive attitude under pressure.
✨Demonstrate Good Communication
Effective communication is crucial for this position. Practice speaking clearly and confidently about your experiences. Be ready to discuss how you would handle various scenarios, such as dealing with a distressed caller or managing multiple enquiries at once.
✨Prepare for Security Vetting Questions
As the role requires security vetting by the Metropolitan Police, be prepared to answer questions related to your background and any potential concerns. Being honest and transparent will help build trust with the interviewers.
