Partner Service Solutions Manager

Be the driving force behind high-impact delivery for one of our most strategic partnerships.

We\’re looking for an outcome-focused Delivery Lead to own the successful delivery of major projects and capabilities for VMO2 B2B/Daisy—a key partner in our B2B strategy. You\’ll be responsible for ensuring these initiatives are fully funded, delivered on time, and aligned with business objectives.

In this role, you\’ll manage cross-functional delivery, hold both internal stakeholders and our partner accountable, and act as the go-to expert in contractual matters. You\’ll challenge teams to deliver efficiently while ensuring all governance and commercial obligations are met.

If you thrive on ownership, pace, and making things happen, this is your chance to lead work that really matters!

Who we are

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK\’s biggest companies too!

Diverse, impactful teams – jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.

Together, we are Virgin Media O2, and we can\’t wait to see what you can do.

Accessible, inclusive and equitable for all

Virgin Media O2 is anequal opportunities employer and we\’re working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

The must haves

In order to be considered, you must have the following experience;

• Proven track record of delivering complex projects with pace and precision
• Strong experience managing complex stakeholder relationships, including holding stakeholders accountable to drive outcomes
• Demonstrated ability to build measurable value through effective project management, backed by tangible examples
• Skilled in managing project funding, including budgeting, forecasting, and financial oversight
• Confident working within contractual frameworks, with experience interpreting and acting on contractual terms and obligations
• Technical background and familiarity with radio networks

The other stuff we are looking for

We\’d also love you to bring;

• We’d like you to bring strong communication skills, with the ability to clearly articulate sophisticated information to both technical and non-technical audiences.
• A proactive attitude is also key, someone who takes initiative, anticipates potential issues, and drives solutions without waiting to be asked.

What\’s in it for you

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

Next steps

If we feel like a place where you can belong, we\’d love to learn more about you as a person and your experience to date. Once you\’ve submitted an application the next steps of the process, if successful, are likely to include two stage interview process.

When you apply, you\’ll be asked about any adjustments you might need to support the recruitment process. Let us know, and we\’ll be sure to discuss it with you.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed.

Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.

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