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For Companies At a Glance
- Tasks: Lead innovative billing processes and manage end-to-end billing operations.
- Company: Centrica is revolutionising energy for a greener, fairer future.
- Benefits: Enjoy hybrid working, flexible hours, and comprehensive support for your well-being.
- Why this job: Make a real impact in a purpose-driven environment while shaping the future of energy.
- Qualifications: Leadership experience in billing, strong analytical skills, and a passion for innovation required.
- Other info: Diverse team culture encourages applications from all backgrounds.
The predicted salary is between 43200 - 72000 ÂŁ per year.
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We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We\’re energisers. One team of 21,000 colleagues that\’s energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently – we do it all. We make it, store it, move it, sell it, and mend it.
Join us, be part of more.
We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We\’re energisers. One team of 21,000 colleagues that\’s energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently – we do it all. We make it, store it, move it, sell it, and mend it.
Billing Collections Manager – Shape the Future of Energy!
Location: London | Windsor, UK | Hybrid working
Job Type: Permanent, Full-Time
The Team
We’re launching a bold new energy venture and we’re looking for a dynamic Billing & Collections Manager to lead the design and delivery of innovative billing processes from the ground up. This is a rare opportunity to shape the future , build your own team , and play a key role in a high-impact initiative within New Business & Net Zero .
We work in a hybrid, Flexible First way —typically spending 1–2 days a week in the office. However, this role will require someone who’s comfortable flexing their schedule as needed to meet the demands of the job. Whether you need to adjust your hours to fit your lifestyle or have specific needs that require a tailored schedule, we’re here to accommodate. Let’s work together to find a solution that works for you and benefits the team.
The Job
Reporting directly to the Head of Operations, you’ll ensure accurate and compliant consumer energy invoicing, backed by rigorous governance and proactive risk management. This is a unique opportunity to make a real impact in a fast-moving, purpose-driven environment.
Your work
- Oversee and manage end-to-end billing processes to ensure accuracy and timeliness
- Monitor accounts receivable and implement strategies to reduce outstanding debt
- Champion a digital-first approach to enhance the customer journey
- Analyse billing data to uncover trends and drive continuous improvement
- Collaborate with teams across New Business & Net Zero, Energy, and third parties to deliver a world-class service
- Ensure full compliance with industry regulations and internal governance standards
Key Skills And Experiences
- Proven leadership experience in billing or operational finance
- Extensive experience within retail energy supply
- A passion for innovation and delivering customer-centric solutions
- Strong analytical skills with a proactive, problem-solving mindset
- Comfortable working cross-functionally in fast-paced, agile environments
- A “can-do” attitude and experience thriving in a start-up or scale-up setting
- Background in energy billing or collections and a solid understanding of industry processes
- A natural leader who inspires and develops high-performing teams
And remember: If you don’t meet all the requirements but feel excited about this role, we still encourage you to apply. We’re building a diverse, talented team where different perspectives spark better ideas.
Why should you apply?
We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too.Visit the link below to discover why we’re a great place to work and what being part of more means for you.
you\’re full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.
Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Sales, Business Development, and Customer Service
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Industries
Consumer Services and Manufacturing
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Billing and Collections Manager employer: Centrica
Contact Detail:
Centrica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing and Collections Manager
✨Tip Number 1
Familiarise yourself with the latest trends in energy billing and collections. Understanding the current landscape will not only help you during interviews but also demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals in the energy sector, especially those involved in billing and collections. Attend industry events or join relevant online forums to make connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've driven innovation and improved processes in previous roles.
✨Tip Number 4
Research Centrica's values and recent initiatives related to sustainability and customer service. Tailoring your conversation to align with their mission can set you apart as a candidate who truly understands their goals.
We think you need these skills to ace Billing and Collections Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in billing and collections, especially within the energy sector. Use keywords from the job description to demonstrate that you meet the specific requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for innovation and customer-centric solutions. Mention how your leadership experience aligns with the role and how you can contribute to Centrica's mission of creating a greener future.
Highlight Analytical Skills: In your application, emphasise your strong analytical skills and problem-solving mindset. Provide examples of how you've used data to drive improvements in previous roles, particularly in billing processes.
Showcase Team Collaboration: Demonstrate your ability to work cross-functionally by including examples of past collaborations with different teams. Highlight any experience you have in fast-paced environments, as this is crucial for the role at Centrica.
How to prepare for a job interview at Centrica
✨Understand the Company Culture
Before your interview, take some time to research Centrica's values and mission. They emphasise a commitment to sustainability and community impact, so be prepared to discuss how your personal values align with theirs.
✨Showcase Your Leadership Skills
As a Billing and Collections Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you successfully led a team or implemented innovative processes that improved efficiency.
✨Prepare for Technical Questions
Expect questions related to billing processes and compliance regulations in the energy sector. Brush up on your knowledge of industry standards and be ready to discuss how you've navigated challenges in previous roles.
✨Highlight Your Analytical Skills
Centrica is looking for someone with strong analytical skills. Be ready to discuss how you've used data analysis to drive improvements in billing or collections processes, and provide specific examples of trends you've identified and acted upon.
