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- Tasks: Lead and scale Dynamics 365 delivery teams, ensuring top-notch client service.
- Company: Join a fast-growing Microsoft Partner known for excellence in technology recruitment.
- Benefits: Enjoy flexible remote work and a competitive salary of up to £100,000.
- Why this job: Shape delivery strategy and lead high-performing teams during exciting growth.
- Qualifications: 7 years in senior service delivery roles with strong Dynamics 365 expertise required.
- Other info: Applications welcome from professionals with Microsoft Dynamics NAV experience.
The predicted salary is between 72000 - 120000 £ per year.
Service Delivery Director – Microsoft Dynamics 365 BC – £100,000
Pearson Carter is working with a fast-growing Microsoft Partner seeking an experienced Service Delivery Director to lead and scale their Dynamics 365 Business Central delivery teams.
This is a key leadership role focused on driving delivery excellence across consultancy, development, and project management. You’ll shape delivery strategy, lead high-performing teams, and ensure outstanding client service during a period of rapid growth.
They offer a salary of up to £100,000 , flexible working, and a strong benefits package.
Responsibilities:
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Lead end-to-end service delivery across projects and departments.
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Define strategy and improve operational performance.
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Oversee timelines, budgets, and service quality.
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Manage client relationships and delivery escalations.
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Drive team utilisation and resource allocation.
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Support growth and profitability through delivery excellence.
Experience:
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7 years in senior service delivery roles within Microsoft Partner/ERP/CRM consultancies.
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Strong expertise in Dynamics 365 Business Central.
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Proven leadership of cross-functional teams.
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Project delivery experience with Agile/Waterfall methodologies.
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Commercial management of P&L and delivery KPIs.
Salary
Up to £100,000 depending on experience.
Location
Flexible remote working within the UK.
Applications welcome from professionals with Microsoft Dynamics NAV / D365 BC experience.
How to Apply
Apply with your CV to be considered. Contact or 0191 406 6111 .
Pearson Carter is the Global Leader in Microsoft Technology Recruitment –
Keywords: D365, Business Central, Dynamics NAV, Microsoft Partner, ERP, CRM, Service Delivery, Director, Project Delivery, Consulting, Remote, UK.
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Service Delivery Director – Microsoft Dynamics 365 BC – £100,000 employer: Pearson Carter
Contact Detail:
Pearson Carter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Director – Microsoft Dynamics 365 BC – £100,000
✨Tip Number 1
Network with professionals in the Microsoft Dynamics community. Attend relevant webinars, conferences, or local meetups to connect with others in the field. This can help you gain insights into the role and potentially get referrals.
✨Tip Number 2
Showcase your leadership skills by discussing specific examples of how you've successfully led cross-functional teams in previous roles. Prepare anecdotes that highlight your ability to drive delivery excellence and manage client relationships.
✨Tip Number 3
Familiarise yourself with the latest trends and updates in Microsoft Dynamics 365 Business Central. Being knowledgeable about recent developments will demonstrate your commitment to the field and your readiness to lead a team effectively.
✨Tip Number 4
Prepare to discuss your experience with both Agile and Waterfall methodologies. Be ready to explain how you've applied these approaches in past projects, as this will be crucial for the role's responsibilities.
We think you need these skills to ace Service Delivery Director – Microsoft Dynamics 365 BC – £100,000
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in service delivery roles, particularly within Microsoft Partner environments. Emphasise your expertise in Dynamics 365 Business Central and any relevant project delivery methodologies you've used.
Craft a Compelling Cover Letter: Write a cover letter that outlines your leadership experience and how it aligns with the responsibilities of the Service Delivery Director role. Mention specific achievements in managing client relationships and improving operational performance.
Highlight Relevant Experience: In your application, focus on your 7 years of experience in senior service delivery roles. Provide examples of how you've led cross-functional teams and managed P&L and delivery KPIs effectively.
Showcase Your Strategic Vision: Demonstrate your ability to define strategy and drive delivery excellence. Include any past experiences where you shaped delivery strategies or improved service quality, as this will resonate well with the hiring company.
How to prepare for a job interview at Pearson Carter
✨Showcase Your Leadership Experience
As a Service Delivery Director, you'll need to demonstrate your ability to lead cross-functional teams. Prepare specific examples of how you've successfully managed teams in the past, focusing on your leadership style and the outcomes achieved.
✨Understand Dynamics 365 Business Central Inside Out
Make sure you have a deep understanding of Dynamics 365 Business Central. Be ready to discuss its features, benefits, and how it can be leveraged to improve service delivery. This knowledge will show your expertise and commitment to the role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about challenges you've faced in previous roles and how you overcame them, particularly in relation to project delivery and client management.
✨Demonstrate Your Strategic Thinking
This role requires defining strategy and improving operational performance. Be prepared to discuss your approach to developing delivery strategies and how you've implemented changes that led to improved service quality and client satisfaction.
