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- Tasks: Lead product improvements and enhance customer experience in a dynamic digital environment.
- Company: M&G plc is a historic financial services company focused on empowering clients with their investments.
- Benefits: Enjoy flexible working arrangements and a supportive workplace culture that values diversity.
- Why this job: Join a collaborative team where your ideas can shape the future of financial products.
- Qualifications: Experience in Agile methodology, strong decision-making skills, and a passion for customer advocacy.
- Other info: We welcome applications from diverse backgrounds and offer support for candidates with disabilities.
The predicted salary is between 28800 - 48000 £ per year.
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At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.
Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.
The Role: Digital Product Owner – 12 month Fixed Term Contract
The Product Owner (PO) identifies and prioritises delivery of improvements to customer experience and service
that support the achievement of the strategic goals of their workstream or business area. These improvements
may arise from new initiatives and/or improvements to existing products.
By articulating a clear business problem to be solved, including any direct or indirect impact on the end
customer, and by following a robust design process , the PO prioritises features based on their business value,
using baselined measures/success criteria that can be tracked throughout the lifecycle of the product.
It\’s the PO\’s responsibility to deliver early value to the business and its customers through regular incremental
releases of workable product. By monitoring the impact of each release on the agreed success criteria, the PO
decides the direction and duration of any further development of the product, not being afraid to fail fast when
that\’s the right thing to do.
The PO works closely with stakeholders across the business to build and communicate their vision and priorities,
and share progress against their roadmap.
Responsibilities
- Build business cases for new features and conduct impact analysis as requirements emerge
- Maintain a prioritized backlog of features and product defects based on business value
- Collaborate with the Agile Feature Team to clarify requirements, make timely decisions on execution
details, and push for increasingly impressive results
- Work with other Product Owners to ensure dependencies are prioritized appropriately across teams
- Inspect completed work against requirements, customer need and business needs
- Quantify the success of products implemented, using pre-defined measures & success criteria
- Ensure that maximum business value is delivered as early as possible
- Understand business plans and KPI definition
- Support product transition/end-of-life strategies
- Maintain a detailed roadmap spanning a rolling 6 month period (current & next quarter)
- Represent the voice of the customer, the business and stakeholders to the team on a day-to-day basis
- Support the Senior Product Owner in engagement of all stakeholders to set a competitive product
vision and roadmap
- Bring the voice of the customer into the design and prioritization of new initiatives, experiences and
features, whether the impact on the end customer is direct or indirect
- Mentor more junior Product Managers to improve agile approaches and develop a stronger team
- Challenge assumptions and direction from business stakeholders when their needs are not technically achievable
- Research and understand market requirements and trends
- Lead and champion digital product strategy and roadmap in collaboration with key internal & external partner
Essential
Skills & qualifications
- Agile methodology
- Prioritisation
- Decision-making
- Attention to detail
- Stakeholder management
- Comfortable with ambiguity
- Collaboration
- Problem-solving
- Data analysis
- Customer champion
Desirable – Financial Services Experience
Job Level: Experienced Colleague
Recruiter: Sarah Mathers
Closing Date: 14 July 2025
We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
M&G is also proud to be a Disability Confident Leader , and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions. Being a Disability Confident Leader means that candidates who meet the minimum criteria of a job, will be offered an interview if they \’opt in\’ to the scheme when applying.
If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at:
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StudySmarter Expert Advice 🤫
We think this is how you could land Product Owner - M&G plc.
✨Tip Number 1
Familiarise yourself with Agile methodologies, as this role heavily relies on them. Understanding how to prioritise tasks and manage backlogs will give you an edge in discussions during the interview.
✨Tip Number 2
Research M&G plc's recent projects and product launches. Being able to discuss their current offerings and how you can contribute to their goals will demonstrate your genuine interest in the company.
✨Tip Number 3
Prepare examples of how you've successfully collaborated with stakeholders in previous roles. Highlighting your experience in managing relationships and driving results will resonate well with the hiring team.
✨Tip Number 4
Showcase your problem-solving skills by discussing specific challenges you've faced in product management. Be ready to explain how you approached these issues and the outcomes, as this aligns with the role's responsibilities.
We think you need these skills to ace Product Owner - M&G plc.
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Product Owner position at M&G plc. Tailor your application to highlight how your skills and experiences align with their needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with Agile methodologies, stakeholder management, and any relevant financial services background. Use specific examples to demonstrate your problem-solving and decision-making skills.
Craft a Compelling Cover Letter: Your cover letter should not only express your interest in the role but also showcase your understanding of M&G's mission and values. Discuss how you can contribute to their goals and improve customer experience through your work as a Product Owner.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a Product Owner role.
How to prepare for a job interview at Jobs via eFinancialCareers
✨Understand Agile Methodology
As a Product Owner, you'll be working closely with Agile teams. Make sure you can discuss Agile principles and how you've applied them in past roles. Be ready to share specific examples of how you've prioritised backlogs and collaborated with teams.
✨Showcase Your Stakeholder Management Skills
M&G plc values collaboration across teams. Prepare to discuss how you've effectively managed stakeholders in previous projects. Highlight your ability to communicate the voice of the customer and align it with business goals.
✨Demonstrate Problem-Solving Abilities
The role requires a strong problem-solving mindset. Be prepared to tackle hypothetical scenarios during the interview. Think about how you would approach challenges related to product features or customer experience improvements.
✨Quantify Your Successes
M&G plc is focused on delivering business value. Bring data to the table by quantifying the success of products you've worked on. Discuss specific metrics or KPIs that demonstrate your impact on previous projects.
