Director, Platform Operations

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Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization.

Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive.

Become part of our winning team and help us create a world that works better.

Responsibilities

We are looking for a Director Platform Operations (all genders) to manage and support our teams. Work closely together with other R&D leaders and contribute to department-wide initiatives.

• Lead and oversee the operations of our platform globally across all products, ensuring the availability and performance of our services 24/7
• Formulate and execute a strategic roadmap, aligning it with the company\’s overall business objectives
• Establish and enforce operational processes like on-call, migrations, customer escalations and deployments
• Manage and mentor talented teams of software developers, DevOps engineers and SREs, fostering a collaborative and innovative work environment
• Establish and enforce coding standards, development methodologies, and quality assurance processes to deliver robust and scalable solutions
• Provide technical leadership and guidance to the team, promoting a culture of continuous learning and skill development
• Collaborate with stakeholders to gather requirements, define project scopes, and establish realistic timelines for upcoming projects
• Enable open feedback and communication culture within the team
• Ensure the personal and professional development of the team members to help them reach their full potential

Requirements

• A university or college degree in the field of Computer Science, Information Technology or a related subject
• 5+ years in a leadership role in an agile environment
• 10+ years of professional software development experience
• A hands-on mindset and a strong sense of ownership
• Strong knowledge of microservice architecture and database design principles, scalable distributed systems, security, and network communication
• Expertise in cloud-native development technologies (Docker, Kubernetes etc.) and knowledge of atleast one high-level language
• Background in working with one or more major cloud service providers (GCP, Azure, and/or AWS)
• Structured and analytical working methods and a good team spirit
• A spirit of lifelong learning and eagerness to tackle new challenges every day
• Fluencyin Englishis mandatory, further languages such as German are a plus

What we offer

·Onsite Onboarding in our HQ office for an optimal start

·Great compensation and benefits packages including company achievement bonus or sales bonus, company stocks and regular salary reviews

·Premiums for the private pension plan (BAV ) up to the maximum amount are topped up by TeamViewer

·Public transport friendly offices

·Option to lease an e-bike (Germany only)

·Special terms for local gyms

·Access to Corporate Benefits platform with many discounts

·Regular Team events and company-wide celebrations

·Open door policy , no dress code rules, frequent all Hands and Leadership Lunches

·Hybrid and Flexible work time with up to 50% home office

·Work From Abroad Program allowing up to 40 days of work outside your contracting country

·We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.

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