Front Office Manager

Front Office Manager

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the front office team, ensuring exceptional guest experiences and smooth operations.
  • Company: Join Taj Hotels, a prestigious brand known for luxury and outstanding hospitality.
  • Benefits: Enjoy competitive pay, flexible hours, and exclusive employee discounts.
  • Why this job: Be part of a historic hotel with a vibrant culture and a commitment to excellence.
  • Qualifications: Previous experience in hospitality or customer service is preferred but not essential.
  • Other info: Located near Buckingham Palace, this role offers a unique chance to work in a landmark setting.

The predicted salary is between 36000 - 60000 £ per year.

Job Description

Join the Legacy of Taj Hotels in London

Step into the world of luxury and unparalleled hospitality with Taj Hotels in London, encompassing two iconic propertiesSt. James Court, A Taj Hotel, and Taj 51 Buckingham Gate Suites & Residences. Nestled in the heart of the city, just moments from Buckingham Palace, these historic properties combine British charm with Tajs legendary service, offering a uniq…

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Front Office Manager employer: St James Court Hotel Limited

Taj Hotels in London is an exceptional employer, offering a vibrant work culture that celebrates luxury and hospitality excellence. With opportunities for professional growth and development within two iconic properties, employees enjoy a supportive environment that values their contributions while being situated in the heart of the city, just moments from Buckingham Palace.
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Contact Detail:

St James Court Hotel Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front Office Manager

✨Tip Number 1

Familiarise yourself with the unique offerings of Taj Hotels, especially their commitment to luxury and service. Understanding their brand values will help you align your experience and skills with what they seek in a Front Office Manager.

✨Tip Number 2

Network with current or former employees of Taj Hotels. Engaging with them can provide valuable insights into the company culture and expectations, which can be a game-changer during interviews.

✨Tip Number 3

Prepare to discuss specific scenarios where you've demonstrated exceptional customer service and leadership. Taj Hotels values a strong guest experience, so showcasing your relevant experiences will set you apart.

✨Tip Number 4

Stay updated on the latest trends in the hospitality industry, particularly in luxury services. Being knowledgeable about current practices can help you impress during discussions and show your passion for the role.

We think you need these skills to ace Front Office Manager

Exceptional Customer Service Skills
Strong Leadership Abilities
Excellent Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Team Management
Conflict Resolution
Financial Acumen
Knowledge of Hospitality Software
Multitasking Skills
Sales and Marketing Skills
Adaptability
Cultural Awareness

Some tips for your application 🫡

Understand the Role: Familiarise yourself with the responsibilities of a Front Office Manager at Taj Hotels. Highlight your experience in hospitality management and customer service in your application.

Tailor Your CV: Customise your CV to reflect relevant skills and experiences that align with the luxury hospitality sector. Emphasise any previous roles in front office management or similar positions.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of Taj Hotels' values. Mention specific examples of how you can contribute to their legacy of luxury service.

Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in the hospitality industry.

How to prepare for a job interview at St James Court Hotel Limited

✨Research the Taj Hotels Legacy

Before your interview, take some time to learn about the history and values of Taj Hotels. Understanding their commitment to luxury and hospitality will help you align your answers with their ethos.

✨Showcase Your Customer Service Skills

As a Front Office Manager, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for guests, demonstrating your ability to handle various situations with grace.

✨Dress the Part

Given the luxury nature of Taj Hotels, it's important to present yourself professionally. Choose an outfit that reflects the elegance of the brand, ensuring you make a great first impression.

✨Prepare Questions for Them

Interviews are a two-way street. Prepare thoughtful questions about the hotel's operations, team dynamics, and future goals. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Front Office Manager
St James Court Hotel Limited
Location: London
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