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For Companies At a Glance
- Tasks: Support customers with vehicle breakdowns and provide timely solutions.
- Company: Join a lively, friendly firm in Normanton with great team spirit.
- Benefits: Enjoy a temp-to-perm role with competitive pay and flexible hours.
- Why this job: Gain valuable experience in customer service while working in a dynamic environment.
- Qualifications: Strong communication skills and previous customer service experience required.
- Other info: Immediate start available; own transport is essential.
The predicted salary is between 22000 - 33000 £ per year.
Job Description
Hours: 8am to 5pm 1 hour lunch
Salary: £27520 per annum (temp £13.23 ph)
Location: Normanton (Car driver essential)
Job Type: Temp to Perm/ Permanent
We have an urgent temporary to permanent role with an immediate start based in Normanton. It is a customer service based roles supporting with vehicle and small electrical equipment breakdowns. Candidates who have joined on a temp basis have all been del…
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Customer Service Advisor employer: Jo Holdsworth Recruitment
Contact Detail:
Jo Holdsworth Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Familiarise yourself with common vehicle and small electrical equipment issues. This knowledge will help you provide quick solutions during the interview and demonstrate your problem-solving skills.
✨Tip Number 2
Practice your communication skills by role-playing customer service scenarios with a friend. This will prepare you for the types of calls you might handle and show your ability to maintain professionalism under pressure.
✨Tip Number 3
Research the company culture and values of the firm in Normanton. Understanding their work environment will help you align your answers with what they are looking for in a team player.
✨Tip Number 4
Be ready to discuss your previous customer service experiences in detail. Highlight specific examples where you successfully resolved issues or improved customer satisfaction, as this will showcase your relevant skills.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience and skills. Emphasise your attention to detail, problem-solving abilities, and any previous roles where you had to make quick decisions.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and enthusiasm for the role. Mention your ability to work under pressure and how you can contribute to minimising vehicle downtime.
Highlight Relevant Skills: In your application, specifically mention your proficiency in Microsoft Office and any other tools that may be relevant. Also, include examples of how you've successfully handled customer queries in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Jo Holdsworth Recruitment
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've successfully resolved customer issues in the past. Highlight your ability to think on your feet and make quick decisions, as this role requires immediate solutions for breakdowns.
✨Demonstrate Attention to Detail
Since the job demands a keen eye for detail, be ready to discuss how you ensure accuracy in your work. You might want to mention specific tools or methods you use to maintain high standards in record-keeping and communication.
✨Communicate Effectively
Practice your verbal and written communication skills. Be prepared to explain how you would keep customers updated on their vehicle repair status and how you handle difficult conversations with professionalism and courtesy.
✨Emphasise Teamwork and Independence
This role requires both teamwork and the ability to work independently. Share experiences where you've successfully collaborated with others, as well as instances where you've taken initiative on your own to solve problems.
