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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and maintain shop standards.
- Company: Join Greggs, a fun and inclusive workplace that values every team member.
- Benefits: Enjoy competitive pay, discounts, free drinks, paid breaks, and a growing holiday entitlement.
- Why this job: Be part of a supportive culture where your leadership can shine and impact customers positively.
- Qualifications: Previous supervisory experience in a customer-focused environment is preferred.
- Other info: Flexible evening shifts available; perfect for students looking to gain management experience.
The predicted salary is between 28800 - 33600 £ per year.
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Join us as a Shift Manager and youll be part of a team that loves putting customers first.
As part of the management team,youllbe responsible forlooking after the shop when the Managerisntaround. You will engage and motivate the team, and make sure they have what they need to do an amazing job.
We serve our customers acrossa number ofdifferent channels; in-shop, delivery,Click+Collect and drive thru.You\’lllead the way inmaking sure customers have a brilliant experience when shopping with us – whether they order in store or order their food online.
While no two shifts will be the same, during a typical shift you can expect to:
- Inspire the team to deliver amazing results andmaintainthe excellent standards of the shop
- Lead by example and serve our customers in a fast and friendly manner
- Prepare our much-loved products, including making sandwiches and managing the ovens
- Ensure our displays are fullystocked at all times, with plenty of choice available for our customers
- Keep the shop looking clean,tidyand presentable
What We Can Offer You
- Competitive paypaid weekly
- Colleague discountallowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinksfor you to enjoy while on shift
- Paid breaksallowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing Appproviding Remote GP and Physiotherapy services
- Holiday entitlement that growsas your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension schemeto help you plan for your future. Well match your contributions up to 7%
- Confidential employee assistance app and helplineto help with your wellbeing
- Longserviceawardscelebrating key milestones in your career
- Savings and discountsfor your everyday shopping, leisure and wellbeing
About You
Youllbe reliable anddemonstratenatural leadership abilities, with a passion for delivering exceptional customer service.
You\’ll also be supportive of an inclusive culture – recognising and valuing that difference is good.
Ifyouvegotpreviousteam supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!
About Us
Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture how we behave and support each other. Everyones welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here:Greggs Careers | About Greggs.
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Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management
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Industries
Strategic Management Services
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Shift Manager (Evenings) employer: Vencil
Contact Detail:
Vencil Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager (Evenings)
✨Tip Number 1
Familiarise yourself with Greggs' values and culture. Understanding their commitment to customer service and inclusivity will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be ready to share specific examples of how you've motivated a team or improved customer satisfaction, as this is crucial for the Shift Manager position.
✨Tip Number 3
Prepare to discuss how you handle busy shifts and maintain high standards under pressure. This role requires quick thinking and adaptability, so showcasing your problem-solving skills will be beneficial.
✨Tip Number 4
Engage with current employees or read reviews about working at Greggs. This can provide insights into the work environment and expectations, helping you tailor your approach when applying.
We think you need these skills to ace Shift Manager (Evenings)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any supervisory roles in customer-focused environments. Emphasise your leadership skills and ability to motivate a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the role. Mention specific examples of how you've inspired teams or improved customer experiences in previous positions.
Showcase Your Availability: Clearly state your availability in your application. Since this is an evening shift role, make it evident that you can meet the scheduling requirements.
Highlight Your Values: In your application, reflect on how your personal values align with Greggs' inclusive culture. Mention any experiences that demonstrate your commitment to diversity and teamwork.
How to prepare for a job interview at Vencil
✨Show Your Leadership Skills
As a Shift Manager, you'll need to demonstrate your natural leadership abilities. Be prepared to share examples of how you've motivated a team in the past and how you can inspire others to deliver exceptional customer service.
✨Understand Customer Service Excellence
Since the role focuses on delivering a brilliant customer experience, make sure you understand what excellent customer service looks like. Be ready to discuss how you would handle various customer scenarios and ensure satisfaction.
✨Highlight Teamwork and Inclusivity
Greggs values an inclusive culture, so be sure to express your support for diversity and teamwork. Share experiences where you've worked collaboratively with others and how you’ve contributed to a positive work environment.
✨Prepare for Practical Questions
Expect questions that may require you to think on your feet, such as how you would manage a busy shift or resolve conflicts among team members. Practise answering these types of situational questions to showcase your problem-solving skills.
