Associate Director – Business Services & Outsourcing
Associate Director – Business Services & Outsourcing

Associate Director – Business Services & Outsourcing

Full-Time 36000 - 60000 £ / year (est.) No home office possible
A

At a Glance

  • Tasks: Lead the Business Services and Outsourcing team, delivering quality client work and driving growth.
  • Company: Join BDO, a leading accountancy and business advisory firm supporting ambitious businesses.
  • Benefits: Enjoy agile working, career development programmes, and a supportive, people-centred culture.
  • Why this job: Be part of a dynamic team that fuels the UK economy and fosters personal growth.
  • Qualifications: Qualified Accountant (ACCA/ACA) with solid outsourcing service experience and strong communication skills.
  • Other info: Collaborate in state-of-the-art spaces and build your network while learning continuously.

The predicted salary is between 36000 - 60000 £ per year.

Associate Director – Business Services & Outsourcing

Join to apply for the Associate Director – Business Services & Outsourcing role at ACCA Careers

Associate Director – Business Services & Outsourcing

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Join to apply for the Associate Director – Business Services & Outsourcing role at ACCA Careers

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Ideas | People | Trust
We’re BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today’s changing world.

Ideas | People | Trust
We’re BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today’s changing world.
Our clients are Britain’s economic engine – ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy – and the owners and management teams that lead them.
We’ll broaden your horizons
The Business Services and Outsourcing team are essential to meeting our clients\’ evolving requirements. As well as delivering long-term, sustainable value to businesses by providing a range of solutions such as accounting, payroll and compliance services, they also play a key role in tying together many of our services across BDO both domestically and internationally. By building deep and meaningful relationships with a range of clients from ambitious entrepreneurial SMEs to large multi-national groups, our BS&O team don’t just advise on their specific business challenges, they open doors for other teams to provide our firm’s wider service offering. To succeed in this agile environment, you’ll need to demonstrate excellent problem-solving skills and initiative. In return, you’ll have the opportunity for progression, and the chance to develop in one of the industry’s most exciting and varied roles.
We’ll help you succeed
Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships.
You’ll be someone who can work pro-actively, managing your own tasks, but you’ll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO’s Partners to enable us to serve our clients effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients.
Overview
In this busy and rewarding role you\’ll also coordinate the delivery of outsourcing work in the north outsourcing team, focused primarily on scale-up and growth businesses. This includes ensuring delivery of quality client work, managing client expectations and helping to drive growth and commercial management of the outsourcing portfolio. This role will allow you to drive alignments with the national outsourcing agenda to ensure the team are meeting the required service levels, complying with risk management requirements and aligning their work to the processes and procedures elsewhere in the firm.
You’ll Be Someone With

  • Qualified Accountant (ACCA/ACA) or equivalent experience
  • Demonstrable experience of delivering outsourcing service to clients
  • Solid accountancy experience required
  • Strong communication skills
  • Excellent knowledge of Microsoft Office especially Excel and ideally PowerBI

You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand.
At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.
We’re in it together
Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs.
We can provide the best support for our clients and people when we’re working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work.
We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO.
We’re looking forward to the future
At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy.
Our success is powered by our people, which is why we’re always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions.
We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
For further information, and to apply, please visit our website via the “Apply” button below.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Business Development and Sales

  • Industries

    Accounting

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Associate Director – Business Services & Outsourcing employer: ACCA Careers

At BDO, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through tailored career development programmes and a supportive environment that values individual contributions. Located in Manchester, our state-of-the-art facilities and agile working framework ensure you have the resources and flexibility needed to thrive while making a meaningful impact on ambitious businesses across the UK.
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Contact Detail:

ACCA Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Associate Director – Business Services & Outsourcing

Tip Number 1

Network with professionals in the accountancy and business advisory sectors. Attend industry events or webinars where you can meet people from BDO or similar firms. Building relationships can give you insights into the company culture and potentially lead to referrals.

Tip Number 2

Familiarise yourself with the latest trends in outsourcing and business services. Being knowledgeable about current challenges and solutions in the industry will help you stand out during interviews and discussions with potential colleagues.

Tip Number 3

Prepare to demonstrate your problem-solving skills through real-life examples. Think of specific situations where you've successfully navigated challenges in previous roles, especially in delivering outsourcing services or managing client expectations.

Tip Number 4

Showcase your ability to collaborate effectively. Be ready to discuss how you've worked with cross-functional teams in the past, as this role requires strong communication and teamwork to align with various departments within BDO.

We think you need these skills to ace Associate Director – Business Services & Outsourcing

Qualified Accountant (ACCA/ACA) or equivalent experience
Demonstrable experience in delivering outsourcing services
Strong accountancy experience
Excellent communication skills
Proficiency in Microsoft Office, especially Excel and PowerBI
Problem-solving skills
Client relationship management
Project management
Commercial awareness
Ability to work collaboratively in a team
Agile working capabilities
Attention to detail
Adaptability to changing environments
Strategic thinking

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in business services and outsourcing. Focus on your qualifications as a qualified accountant (ACCA/ACA) and any specific achievements that demonstrate your problem-solving skills and ability to manage client expectations.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with BDO's values and the specific requirements of the Associate Director position. Use examples from your past experiences to illustrate your capabilities.

Showcase Communication Skills: Since strong communication skills are essential for this role, consider including examples in your application that demonstrate your ability to collaborate effectively with teams and clients. Highlight any experience you have in managing relationships with senior stakeholders.

Highlight Technical Proficiency: Given the emphasis on Microsoft Office, especially Excel and PowerBI, make sure to mention your proficiency in these tools. If you have any certifications or specific projects that showcase your technical skills, include them in your application.

How to prepare for a job interview at ACCA Careers

Showcase Your Problem-Solving Skills

As the role requires excellent problem-solving abilities, prepare examples from your past experiences where you successfully navigated challenges. Be ready to discuss how you approached these situations and the outcomes.

Demonstrate Your Communication Skills

Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. Consider preparing a few questions to ask the interviewers that reflect your understanding of the company and its clients.

Highlight Your Experience with Outsourcing Services

Since the position focuses on delivering outsourcing services, be prepared to discuss your relevant experience in this area. Share specific examples of how you've managed client expectations and contributed to growth in previous roles.

Familiarise Yourself with BDO's Culture

Understanding BDO's people-centred culture will help you align your responses with their values. Research their commitment to collaboration and mutual support, and think about how your personal values resonate with theirs.

Associate Director – Business Services & Outsourcing
ACCA Careers
A
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