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- Tasks: Lead daily operations and ensure top-notch customer service at a luxury wellness resort.
- Company: Join a unique luxury wellness resort in Bridport, focused on exceptional guest experiences.
- Benefits: Earn up to £40,000, enjoy health insurance, wellness packages, and potential bonuses.
- Why this job: Be part of a dynamic team creating bespoke experiences in a beautiful natural setting.
- Qualifications: Previous hospitality experience and a passion for customer care are essential.
- Other info: Opportunity to earn up to £250 through our 'Recommend a Friend' referral scheme.
The predicted salary is between 24000 - 40000 £ per year.
Role: Duty Manager
Location: Bridport
Employer: Luxury Wellness Resort
Salary: up to £40,000 per annum
Platinum Recruitment is working in partnership with an exciting Luxury Wellness Resort in Bridport (West Dorset) who are looking for an experienced Duty Manager to join their growing management structure.
What's in it for you?
As a Duty Manager, you will assist in running the day-to-day operations of the business across all departments, supporting team leaders, and demonstrating excellent levels of customer care. You will work with the existing management team to deliver 'best in industry' service and will have a genuinely positive impact on the business.
Package
- Up to £40,000 per annum (depending on experience)
- Opportunities to achieve a 10% bonus with agreed KPI's
- 40 hour working week
- Health insurance and wellness package
Why choose our Client?
Our client is developing a truly unique experience for their customers where they can experience everything from fine dining with a team of personal chefs, to a self-catered escape from everyday life surrounded by nature (and everything that comes with it). Customers will be able to spend their time unwinding in their own way whether that be Yoga, a Vineyard tour or simply a remote walk in the wilderness.
What's involved?
As a Duty Manager you will be able to showcase your previous hospitality experience to lead from the front and ensure that service is as good as can possibly be; whether that's liaising with the guest relations team for a special occasion, or simply giving advice on the many activities available to your guests, you will be the forefront of the guest experience.
This role would suit someone who is able to work across multiple teams, who relishes in the opportunity to create something new and react to different guests and their needs. You'll be able to bring new ideas to the table, and champion initiatives to improve processes.
If you enjoy working in an environment where no day is the same, and you enjoy creating bespoke experiences for your guests then we would love to hear from you!
Sound like the role for you?
Click Apply Now and one of the team will be in touch to discuss this Duty Manager role in Bridport.
Don't forget to speak to your consultant about our “Recommend a Friend” referral scheme and find out how you could earn up to £250 per recommendation.
Consultant: Dan Linehan
Job Number: 931319 / INDCARE
Job Role: Operations Manager
Location: Bridport
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
AMRT1_UKCT
Duty Manager employer: Platinum Recruitment Consultancy
Contact Detail:
Platinum Recruitment Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarize yourself with the unique offerings of the Luxury Wellness Resort. Understanding their services, such as fine dining and wellness activities, will help you demonstrate your enthusiasm and fit for the role during the interview.
✨Tip Number 2
Highlight your previous hospitality experience by preparing specific examples of how you've successfully managed teams or improved guest experiences in past roles. This will show that you can lead effectively and enhance service quality.
✨Tip Number 3
Research the local area of Bridport and its attractions. Being knowledgeable about the region will allow you to provide valuable recommendations to guests, showcasing your commitment to creating bespoke experiences.
✨Tip Number 4
Prepare to discuss innovative ideas you have for improving guest experiences or operational processes. This will demonstrate your proactive approach and ability to contribute positively to the management team.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your previous hospitality experience in your application. Detail specific roles and responsibilities that showcase your ability to lead teams and enhance guest experiences.
Showcase Customer Care Skills: Demonstrate your commitment to excellent customer service. Include examples of how you've positively impacted guest experiences in past roles, as this is crucial for the Duty Manager position.
Express Your Creativity: Since the role involves creating bespoke experiences for guests, share any innovative ideas or initiatives you've implemented in previous positions that improved service or guest satisfaction.
Tailor Your Application: Customize your CV and cover letter to align with the job description. Use keywords from the listing, such as 'team leader', 'guest relations', and 'hospitality', to make your application stand out.
How to prepare for a job interview at Platinum Recruitment Consultancy
✨Showcase Your Hospitality Experience
Be prepared to discuss your previous roles in hospitality and how they have equipped you to lead a team. Highlight specific examples where you improved customer service or handled challenging situations.
✨Demonstrate Team Collaboration Skills
Since the role involves working across multiple teams, share experiences that showcase your ability to collaborate effectively. Discuss how you’ve supported team leaders and contributed to a positive work environment.
✨Bring New Ideas to the Table
Think about innovative ideas or initiatives you've implemented in past roles. Be ready to discuss how these could enhance guest experiences at the Luxury Wellness Resort.
✨Emphasize Customer Care
Customer care is paramount in this role. Prepare to talk about your approach to ensuring guests have a memorable experience, including any specific strategies you’ve used to exceed their expectations.
