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For Companies At a Glance
- Tasks: Lead the design of cloud-based CRM solutions and guide teams in implementation.
- Company: Join a leading organisation in the sports and events industry focused on digital transformation.
- Benefits: Enjoy a hybrid work model and competitive salary up to £100K.
- Why this job: Make a real impact in a fast-paced, Agile environment with cutting-edge technology.
- Qualifications: 10+ years as a Solution Architect with experience in DevOps and CRM systems.
- Other info: Work closely with enterprise and engineering teams to drive strategic outcomes.
The predicted salary is between 48000 - 72000 £ per year.
CRM Solutions Architect | D365, Azure | London Hybrid | Sports Industry | Up to £95K + benefits
Role Overview
You will define and assure solution architecture across CRM, customer data platforms, and marketing technology ecosystems. Working within Agile delivery squads, you’ll guide onshore/offshore technical teams, ensure alignment with enterprise architecture strategy, and lead technical design governance. The role includes working closely with product, data and engineering teams to design scalable, cloud-based solutions and integrations.
Key Responsibilities
- Own solution architecture design across CRM, CDP, campaign and marketing platforms.
- Lead advisory and assurance across delivery lifecycles, ensuring alignment with enterprise architecture.
- Evaluate, integrate and implement SaaS/COTS platforms (e.g. Microsoft Dynamics, composable MarTech solutions).
- Define architectural standards, integration patterns and technical documentation.
- Collaborate with engineering teams, chairing Technical Design Authority forums.
- Support modern cloud-based (Azure/AWS) architecture patterns and data integration strategies.
Key Skills & Experience
- 10+ years in Solution Architecture or senior technical design roles.
- Proven delivery of CRM and MarTech/CDP platforms (Microsoft Dynamics preferred).
- Experience with cloud-native architectures (Azure, AWS or GCP).
- Strong understanding of SaaS/COTS implementations and integration patterns.
- Familiarity with Agile delivery (Scrum) and enterprise-level governance models.
- Excellent stakeholder engagement and ability to communicate complex technical concepts clearly.
CRM Solutions Architect | D365, Azure | London Hybrid | Sports Industry | Up to £95K + benefits
Solutions Architect (CRM) employer: Oliver Bernard
Contact Detail:
Oliver Bernard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Architect (CRM)
✨Tip Number 1
Familiarise yourself with the latest trends in CRM and cloud technologies, especially Azure. This will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the sports and events industry. Attend relevant meetups or webinars to connect with people who might have insights into the company culture and expectations for the Solutions Architect role.
✨Tip Number 3
Prepare to discuss your experience with Agile methodologies and DevOps practices. Be ready to share specific examples of how you've successfully implemented these in past projects, as this is crucial for the role.
✨Tip Number 4
Research the company’s recent digital transformation initiatives. Understanding their current projects and challenges will enable you to tailor your discussions and demonstrate how your skills can directly contribute to their goals.
We think you need these skills to ace Solutions Architect (CRM)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Solution Architect, particularly in CRM systems and cloud technologies like Azure. Use specific examples to demonstrate your skills in solution design and Agile methodologies.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for digital transformation in the sports and events industry. Mention how your background aligns with the key responsibilities of the role and express your enthusiasm for contributing to the company's goals.
Highlight Technical Skills: Clearly outline your technical skills related to DevOps practices, CI/CD pipelines, and any hands-on experience with CRM systems. This will help you stand out as a candidate who can effectively guide teams in delivering robust solutions.
Showcase Leadership Experience: If you have experience leading teams or projects, be sure to include this in your application. Highlight instances where you've successfully aligned technical designs with enterprise architecture or maintained documentation and governance.
How to prepare for a job interview at Oliver Bernard
✨Showcase Your Technical Expertise
As a Solutions Architect, it's crucial to demonstrate your strong technical skills, especially in Azure and CRM systems. Be prepared to discuss specific projects where you've successfully implemented cloud-based solutions and how they aligned with enterprise architecture.
✨Understand Agile Methodologies
Since the role involves working in a fast-paced Agile environment, make sure you can articulate your experience with Agile delivery, particularly Scrum. Share examples of how you've contributed to Agile teams and the impact it had on project outcomes.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about challenges you've faced in previous roles and how you approached them, particularly in relation to solution design and integration of Microsoft Cloud services.
✨Communicate Clearly and Confidently
Effective communication is key in this role, as you'll be guiding both onshore and offshore teams. Practice explaining complex technical concepts in simple terms, and be ready to discuss how you maintain documentation and architectural governance.
