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For Companies At a Glance
- Tasks: Lead client engagement and drive business growth through strategic account planning.
- Company: Lumanity improves patient health by optimising access to medical advances globally.
- Benefits: Enjoy competitive salary, bonuses, private healthcare, and flexible working hours.
- Why this job: Join a passionate team making a real impact in healthcare with collaborative culture.
- Qualifications: Experience in pharmaceutical market research and proven business development success required.
- Other info: This role offers hybrid working options and opportunities for career growth.
The predicted salary is between 48000 - 72000 £ per year.
Overview / About us
Lumanity is dedicated to improving patient health by accelerating and optimizing access to medical advances. We partner with life sciences companies around the world to generate evidence to demonstrate the value of their product, translate the science and data into compelling product narratives, and enable commercial decisions that position these products for success in the market. We do this through strategic and complimentary areas of focus: Strategic Consulting & Insights, Value, Access & Outcomes, Medical Strategy & Communications, and Real-World Evidence.
Responsibilities / Position overview
We are seeking a business development and market research professional to join our Insight team as our Client Services Director. We are passionate about client engagement, achieved by the relationships we build and the in-depth market research methods we use, which enable us to provide actionable insights. Our collaborative approach coupled with the exceptional talents of our growing organization, offer a unique experience and career within healthcare.
The Client Services Director will be responsible for identifying and converting new business opportunities by expanding on current accounts. As the Client Services Director, you will focus on account planning for growth within our key accounts and build strong relationships to ensure repeat business. This role will take responsibility for the strategic direction, growth and development, and delivery standards on various accounts and work closely with the Account teams to plan development and growth and achieve targets.
Qualifications
- Experienced in pharmaceutical, healthcare market research across methodologies
- Proven business development success
- Client relationship driven and the ability to secure strong revenue wins year over year
- Key account growth and ownership experience
- Collaborative working style internally and externally
Benefits
- Competitive salary
- Bonus
- Pension
- Private Healthcare
- Dental Insurance
- Enhanced eye care
- Electric Car Scheme
- Holiday that increases with tenure
- Option to buy / sell holiday annually
- Staggered working hours
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Client Services Director employer: Lumanity
Contact Detail:
Lumanity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Director
✨Tip Number 1
Familiarise yourself with Lumanity's mission and values. Understanding their dedication to improving patient health and their approach to client engagement will help you align your experience and skills with their goals during discussions.
✨Tip Number 2
Network within the healthcare and pharmaceutical sectors. Attend industry events or webinars where you can meet professionals from Lumanity or similar companies. Building connections can provide insights into the company culture and potentially lead to referrals.
✨Tip Number 3
Prepare specific examples of your past successes in business development and client relationship management. Be ready to discuss how you've driven growth in key accounts, as this will demonstrate your capability to excel in the Client Services Director role.
✨Tip Number 4
Research current trends in healthcare market research methodologies. Being knowledgeable about the latest techniques and tools will not only impress during interviews but also show your commitment to staying ahead in the field.
We think you need these skills to ace Client Services Director
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Client Services Director. Familiarise yourself with Lumanity's focus areas and how your experience aligns with their needs.
Tailor Your CV: Customise your CV to highlight relevant experience in pharmaceutical and healthcare market research. Emphasise your business development successes and client relationship management skills that are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client engagement and your collaborative working style. Use specific examples from your past experiences to demonstrate how you can contribute to Lumanity's growth.
Highlight Key Achievements: In both your CV and cover letter, include quantifiable achievements related to account growth and revenue wins. This will help illustrate your capability to drive success in the Client Services Director position.
How to prepare for a job interview at Lumanity
✨Research Lumanity Thoroughly
Before your interview, dive deep into Lumanity's mission and values. Understand their focus on improving patient health and how they partner with life sciences companies. This knowledge will help you align your answers with their goals and demonstrate your genuine interest in the role.
✨Showcase Your Business Development Success
Prepare specific examples of your past business development achievements, particularly in the pharmaceutical or healthcare sectors. Highlight how you've identified opportunities, built relationships, and secured revenue wins, as this is crucial for the Client Services Director role.
✨Emphasise Collaborative Skills
Since the role requires a collaborative working style, be ready to discuss instances where you've successfully worked with teams, both internally and externally. Illustrate how your teamwork has led to successful outcomes and client satisfaction.
✨Prepare Questions About Account Growth
Think of insightful questions regarding account planning and growth strategies at Lumanity. This shows that you're not only interested in the position but also proactive about contributing to the company's success in expanding key accounts.
