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- Tasks: Connect guests with unforgettable meeting and event experiences as a Cluster Sales Executive.
- Company: Join the Royal Horseguards, a stunning 5-star hotel by the River Thames.
- Benefits: Enjoy flexible pay options, discounts, wellness support, and career development opportunities.
- Why this job: Be part of a vibrant team that values service excellence and authentic connections.
- Qualifications: Bring enthusiasm, adaptability, and strong interpersonal skills to engage clients effectively.
- Other info: We celebrate diversity and encourage applicants from all backgrounds to apply.
The predicted salary is between 30000 - 42000 £ per year.
Contract: Full TimePayment: HourlySalary: £14.92 per hour
The Royal Horseguards is a beautiful 5 star hotel overlooking the River Thames, close to The Embankment and Trafalgar Square. The hotel has 282 bedrooms, restaurant, bar and terrace area as well as exceptional banqueting facilities at one of London\’s most prestigious conference and banqueting venues, One Whitehall Place.
What you’ll be doing
Are you ready to take on a bold role that connects guests with memorable meeting and event experiences? As a Cluster Sales Executive for Groups & M&E, you will be the key point of contact for clients, promoting our versatile meeting and event spaces and ensuring every detail is in place for seamless event execution. You will take pride in your role, meeting guests’ needs and exceeding expectations while building authentic, lasting connections. This customer-facing role requires exceptional interpersonal skills and a real passion for service. Your ability to communicate clearly and naturally, both on the phone and in person, will set a welcoming tone for every interaction. Additionally, your organizational expertise and commercial awareness will be key in coordinating high-quality events that embody our brand values and provide extraordinary guest experiences.
What you’ll bring
We’re looking for someone who embodies real dedication, bold enthusiasm, and a high level of adaptability. Here’s what sets you apart:
- Guest-focused mindset with a genuine drive for guest satisfaction and service excellence
- Confidence and comfort in a front-line role, able to create positive first impressions
- Empathy and relationship-building skills, essential for engaging clients and colleagues alike
- Multi-skilled with experience in both Meetings & Events and Group business, able to adapt to varied client needs
- A natural communicator who is relaxed, open, and authentic in every interaction
- Detail-oriented, with accuracy and dedication to high standards
- A commercially aware approach that supports both client satisfaction and business objectives
What you’ll get in return
As well as all the things you\’d expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests.
In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done.
Career Development & Growth – We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.
Financial Wellbeing – You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include:
- Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it
- Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you
- Refer a Friend – Earn up to £1000 when friends join our team
- Interest-Free Loans – Season ticket loans to make commuting easier
Mental & Physical Well-being – We’re here to support your well-being, whenever and wherever you need it.
- On-Site Mental Health First Aiders
- 24/7 Employee Assistance Line – Free, confidential advice
- Be Well Platform – Our Online fitness and wellness resources
- Gym Discounts & Cycle to Work Scheme
Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture.
- ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition
- Social & Seasonal Events – Fun, inclusive celebrations
- People Council – A platform for every voice
- Paid Volunteering Days – Give back to causes close to you
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
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Cluster Sales Executive - Groups M&E employer: Peoplebank
Contact Detail:
Peoplebank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cluster Sales Executive - Groups M&E
✨Tip Number 1
Familiarise yourself with the Royal Horseguards and its unique offerings. Understanding the hotel's features, such as its event spaces and services, will help you engage confidently with potential clients and demonstrate your genuine interest in their needs.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in Meetings & Events. Attend relevant events or join online forums to build connections that could provide insights or referrals for this role.
✨Tip Number 3
Practice your communication skills by engaging in mock conversations about event planning. This will help you articulate your thoughts clearly and naturally, which is crucial for creating positive first impressions with clients.
✨Tip Number 4
Showcase your organisational skills by volunteering to coordinate small events or gatherings. This hands-on experience will not only enhance your resume but also give you practical examples to discuss during interviews.
We think you need these skills to ace Cluster Sales Executive - Groups M&E
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Cluster Sales Executive for Groups & M&E. Highlight your relevant experience in customer service and event coordination in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your interpersonal skills, organisational expertise, and any previous roles in hospitality or event management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for guest satisfaction and service excellence. Use specific examples from your past experiences to demonstrate how you meet the requirements outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your tone is professional yet approachable, reflecting the welcoming nature of the role.
How to prepare for a job interview at Peoplebank
✨Showcase Your Interpersonal Skills
As a Cluster Sales Executive, your ability to connect with clients is crucial. During the interview, demonstrate your interpersonal skills by sharing examples of how you've built relationships in previous roles. Be warm and engaging to leave a positive impression.
✨Highlight Your Organisational Expertise
This role requires exceptional organisational skills. Prepare to discuss specific instances where you successfully coordinated events or managed multiple tasks simultaneously. Use these examples to illustrate your attention to detail and ability to meet high standards.
✨Emphasise Your Guest-Focused Mindset
The hotel values guest satisfaction highly. Be ready to talk about your passion for service excellence and how you've gone above and beyond to ensure a great experience for guests in past positions. This will show that you align with their values.
✨Demonstrate Commercial Awareness
Understanding the business side of events is key. Prepare to discuss how you've balanced client needs with business objectives in previous roles. This will highlight your ability to contribute to both client satisfaction and the hotel's success.
