At a Glance
- Tasks: Patrol the streets, enforce local laws, and help the community with environmental issues.
- Company: APCOA is dedicated to creating a fair and supportive workplace for all employees.
- Benefits: Enjoy a competitive salary, 20 days leave, training opportunities, and employee discounts.
- Why this job: Make a real difference in your community while gaining valuable experience and career growth.
- Qualifications: Experience in enforcement or security work; strong communication skills and a positive attitude required.
- Other info: Flexible working hours, including weekends and bank holidays, with potential for promotion.
The predicted salary is between 27400 - 40000 Β£ per year.
The Role
Environmental Enforcement Officer β Hillingdon β Full-Time 40 hours per week β Β£27,352 per annum
Do you have a passion for protecting the environment and helping your community? Enjoy working outdoors? This could be the perfect role for you!
Join our friendly and dedicated team as an Environmental Enforcement Officer (EEO) and help keep Hillingdon clean, safe, and environmentally sound. Every day, you will make a difference by upholding local policies and creating a cleaner, greener space for everyone.
What will you be doing?:
- Patrolling streets to monitor and enforce local bylaws, preventing littering, dog fouling, and environmental breaches.
- Assisting the public, answering enquiries, and addressing complaints with care and professionalism.
- Issuing Fixed Penalty Notices where required to maintain environmental standards.
- Conducting interviews under caution, validating offender details, and preparing cases for legal action.
- Working closely with legal services and attending court as a witness when required.
- Building strong partnerships with key service areas and agencies like the Police.
What will you bring to the role?:
- Experience in enforcement or environmental services (cleansing, waste collection, etc.).
- Confidence in engaging with the public, even in confronting situations.
- Excellent communication skills, capable of adapting to different audiences.
- Strong problem-solving skills for resolving complex issues and complaints.
- Flexibility to cover other enforcement staff as needed.
- Understanding of Health and Safety and data protection protocols.
- A full, clean driving licence and a commitment to making a positive environmental impact.
What is on offer to you?:
Competitive Pay: Β£27,352 per annum
Flexible Full-Time Work: 40 hours per week + overtime opportunities
Training & Career Development: We invest in your success
Supportive Team Environment: Be part of a passionate group of professionals
Free Car Parking
Pension Scheme
Ready to Make a Difference?
Protecting the environment starts with people like you. If youβre passionate about your community, have enforcement experience, and enjoy working outdoors β we want to hear from you!
We are focused on ensuring APCOA is a fair place to workregardless of age, race, gender or level in the business.We offer a inspiring work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the training prospects to fulfil their potential while aiming for excellence in their work.
#J-18808-Ljbffr
Environmental Enforcement Officer employer: APCOA PARKING UK
Contact Detail:
APCOA PARKING UK Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Environmental Enforcement Officer
β¨Tip Number 1
Familiarise yourself with local environmental laws and regulations in Lambeth. Understanding the specific bye-laws you will be enforcing can give you an edge during interviews, showing your commitment and knowledge about the role.
β¨Tip Number 2
Network with current or former Environmental Enforcement Officers if possible. They can provide insights into the day-to-day responsibilities and challenges of the job, which can help you prepare for any questions during the interview process.
β¨Tip Number 3
Demonstrate your customer service skills by preparing examples of how you've successfully resolved complaints or complex issues in previous roles. This will highlight your ability to handle public interactions effectively, a key aspect of the job.
β¨Tip Number 4
Show enthusiasm for the role by discussing your passion for environmental issues during the interview. Being able to articulate why you care about the environment and community can set you apart from other candidates.
We think you need these skills to ace Environmental Enforcement Officer
Some tips for your application π«‘
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Environmental Enforcement Officer. Familiarise yourself with the key tasks mentioned in the job description, such as patrolling, issuing Fixed Penalty Notices, and working with the public.
Tailor Your CV: Highlight relevant experience in enforcement work or customer service in your CV. Emphasise any skills related to environmental services, communication, and problem-solving that align with the job requirements.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the environment and community service. Mention specific examples from your past experiences that demonstrate your ability to handle complaints and resolve issues effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at APCOA PARKING UK
β¨Show Your Passion for the Environment
Make sure to express your enthusiasm for environmental issues during the interview. Share any personal experiences or initiatives you've been involved in that demonstrate your commitment to protecting the environment and helping the community.
β¨Demonstrate Customer Service Skills
As an Environmental Enforcement Officer, you'll be interacting with the public regularly. Prepare examples of how you've successfully handled customer service situations in the past, especially those involving complaints or difficult conversations.
β¨Know the Local Laws and Bye-Laws
Familiarise yourself with the local laws and bye-laws relevant to environmental enforcement in Lambeth. Being knowledgeable about these regulations will show your preparedness and understanding of the role's responsibilities.
β¨Prepare for Scenario-Based Questions
Expect scenario-based questions where you may need to demonstrate how you would handle specific situations, such as issuing a Fixed Penalty Notice or dealing with a member of the public who is non-compliant. Think through your responses and consider the best practices for each scenario.