At a Glance
- Tasks: Deliver exceptional customer service and manage foreign exchange operations daily.
- Company: Join Hays Travel, the UK's largest independent travel agency, recognised for its supportive culture.
- Benefits: Enjoy unlimited bonus potential, discounts on holidays, and a strong work-life balance.
- Why this job: Be part of a vibrant team that values innovation, personal growth, and customer engagement.
- Qualifications: Passion for travel, strong customer focus, and organisational skills are essential.
- Other info: Opportunities for training and career development with an award-winning Learning & Development team.
The predicted salary is between 28800 - 43200 £ per year.
If you’re passionate about travel, why not come and work at Travel Weekly’s Best Agency to Work For 2024?
Full-time
Competitive Salary & Unlimited Bonus Potential
At Hays Travel we put people at the heart of everything we do, that extends to our customers and colleagues alike. As the UK’s largest independent travel agency, we welcome new ideas, foster innovative thinking and encourage career development.
Not only are we dream holiday makers, we are also passionate about living and breathing our SMILE values.
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S upportive
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M otivational
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I nnovative
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L oyal
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E xcellent
What makes for a successful Foreign Exchange Consultant?
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You thrive on delivering exceptional customer service and building lasting relationships.
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You are passionate about the travel industry.
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You have a customer-focused approach to work towards and achieve individual sales targets.
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You are organised in your tasks and your time.
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You’re confident in handling cash on a day-to-day basis.
So, what does a Foreign Exchange Consultant at Hays Travel do in a day?
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You will ensure the effective daily operation of the bureau with the goal of profitability.
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You’re driven to achieve foreign exchange targets, including set KPI’s.
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Your upselling skills will ensure a customer benefits from our foreign exchange services.
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Increase the exposure of bureau and developing new business leads by using social media to promote offers and generate customer engagement.
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You will be responsible for stock levels of foreign currency.
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You are responsible for the security of the bureau – minimising risk, mitigating errors and accurately reconciling cash.
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As a Foreign Exchange Consultant, your role is not limited to the trade of currency. You will play an active role in the operations of the branch and support your colleagues with administrative duties.
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You will take an active part in working with our award-winning Learning & Development team throughout your journey.
Why should youreally work for Hays Travel?
There’s more to life than work, annual leave, and pensions. At Hays Travel we emphasise the value of having a work-life balance, we offer:
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A range of training programmes to help you progress personally and professionally
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Strong recognition and promotion opportunities
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Discounts on booking your own holidays
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Uncapped earning potential
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Health care plan
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Eyecare vouchers
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Shopping discounts
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Loyal service awards to celebrate important milestones
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Recommend a friend scheme
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Smile Rewards – A personalised Mastercard loaded with daily & monthly cash booking incentives
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A work environment that thrives on uplifting one another
We pride ourselves on the quality of service we provide and uplift one another with our enthusiasm, positivity and passion. Sound like you? Apply now!
Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.
Data Security – You are responsible to ensure all personal & business data is kept secure at all times & any data breaches are reported immediately.
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Foreign Exchange Consultant - Wrexham employer: Hays Travel Limited
Contact Detail:
Hays Travel Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Foreign Exchange Consultant - Wrexham
✨Tip Number 1
Familiarise yourself with the latest trends in foreign exchange and travel. Being knowledgeable about current rates, popular destinations, and customer preferences will help you stand out during interviews and discussions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully built relationships in previous roles. Hays Travel values exceptional service, so be ready to discuss your approach to customer interactions.
✨Tip Number 3
Engage with Hays Travel on social media platforms. By liking, sharing, or commenting on their posts, you can demonstrate your enthusiasm for the company and its values, which may catch the attention of hiring managers.
✨Tip Number 4
Prepare to discuss your organisational skills and how you manage time effectively. As a Foreign Exchange Consultant, being organised is crucial, so think of specific instances where you've successfully juggled multiple tasks.
We think you need these skills to ace Foreign Exchange Consultant - Wrexham
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand what Hays Travel is looking for in a Foreign Exchange Consultant. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Customise your CV to reflect your customer service experience, organisational skills, and any relevant achievements in the travel industry. Use specific examples that demonstrate how you meet the requirements outlined in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and customer service. Mention how your values align with Hays Travel's SMILE values and express your enthusiasm for contributing to their team.
Highlight Relevant Skills: In your application, emphasise your ability to handle cash, achieve sales targets, and use social media for business development. Provide concrete examples of how you've successfully done this in previous roles.
How to prepare for a job interview at Hays Travel Limited
✨Show Your Passion for Travel
Make sure to express your enthusiasm for the travel industry during the interview. Share personal experiences or stories that highlight your love for travel, as this will resonate with the company's values and mission.
✨Demonstrate Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Highlight situations where you built lasting relationships with clients, as this is crucial for a Foreign Exchange Consultant role.
✨Be Organised and Time-Conscious
Discuss your organisational skills and how you manage your time effectively. You might want to mention specific tools or methods you use to stay on top of tasks, especially in a fast-paced environment like a travel agency.
✨Familiarise Yourself with Foreign Exchange Processes
Brush up on your knowledge of foreign exchange operations and cash handling. Being able to discuss these processes confidently will show that you're prepared and understand the key responsibilities of the role.