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- Tasks: Be the friendly face of BoyleSports, assisting customers and managing daily shop operations.
- Company: Join BoyleSports, a leading retail betting company with a focus on customer service and team development.
- Benefits: Enjoy flexible work hours, life assurance, bonuses, and a matched pension scheme.
- Why this job: Gain valuable experience in a dynamic environment with opportunities for career growth and skill development.
- Qualifications: Must be 18+, have strong communication skills, and a passion for customer relationships.
- Other info: Perfect for students seeking part-time or full-time roles with potential for advancement.
The predicted salary is between 24000 - 36000 £ per year.
Job Title:Retail Team Members Department:Retail Reporting to:Shop Manager/Regional Manager Location: Markethill FULL TIME AND PART-TIME ROLES AVAILABLE Your Role: A Retail Team Member with BoyleSports is the first point of contact for our customers in store. The day to day of the role would be to assist the Shop Manager and team with the running of the branch. You will prepare the shop for the day ahead, hanging papers and stocking coupons, slips and pens, you will ensure high standards are maintained throughout the day all the while taking and paying out bets and delivering excellent customer service. You will be given the tools to expand your knowledge base on all things sport and betting related. You will need to be a people person with enthusiasm and drive to progress on to Manager level and beyond. Key Responsibilities: Assist the Manager with the day to day running of the business Accept bets as per procedure and in a timely manner. Accurately process bets through the EPOS System. Ensure that all procedures are followed. Cash management. Keep shop standards to a high quality. Adhere to Social Responsibility duties. Requirements: Must be over the age of 18. A drive for creating customer relationships. A strong eye for detail. Be adaptable and have the ability to react quickly. Be flexible as our business operates 7 days a week. Strong communication skills. TRAINING AND DEVELOPMENT In BoyleSports we take pride in our staff, and we want to help encourage their professional development. Within the company we offer two routes to progression. ?The traditional route is to progress on to Trainee Assistant Manager and begin your journey towards management. Training is delivered on the job with the support of our training and development team. We also recognize that our Retail Team Members become product experts and the experience and knowledge gained in our retail branches is invaluable across our business. Many of our Retail colleagues have progressed on to roles within our Trading, Marketing, HR, IT Departments and more, in our Dundalk HQ or our Gibraltar and Manila offices. STAFF BENEFITS Flexible work patterns. Ideal for those looking for either part-time or full-time employment. Work with us and we will work with you. Life Assurance Scheme Pension contribution is matched to 4% Bike to work scheme Staff competitions Savings scheme Staff bonuses and incentives Employee Assistance Program Refer a Friend Scheme Wedding and Baby Gifts Many opportunities for career progression Skills: betting retail Customer Service Benefits: Paid Holidays Pension Fund Parking
Retail Team Member - Markethill employer: Boylesports NI
Contact Detail:
Boylesports NI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Member - Markethill
✨Tip Number 1
Familiarize yourself with the betting industry and BoyleSports specifically. Understanding the products and services we offer will not only help you in your role but also impress during your interactions with us.
✨Tip Number 2
Showcase your customer service skills in any interactions you have with us. Whether it's through networking or during the interview process, demonstrating your ability to build relationships will set you apart.
✨Tip Number 3
Be prepared to discuss your flexibility and adaptability. Since our business operates 7 days a week, highlighting your willingness to work varied hours can make a significant difference.
✨Tip Number 4
Express your enthusiasm for career progression. We value team members who are eager to learn and grow, so sharing your aspirations for advancement within the company can resonate well with us.
We think you need these skills to ace Retail Team Member - Markethill
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Retail Team Member position. Understand the key responsibilities and requirements, as this will help you tailor your application to highlight relevant skills and experiences.
Highlight Customer Service Skills: Since the role emphasizes excellent customer service, be sure to provide specific examples in your application that demonstrate your ability to create customer relationships and deliver high-quality service.
Show Enthusiasm for the Industry: Express your passion for sports and betting in your application. Mention any relevant experience or knowledge that showcases your enthusiasm and willingness to learn more about the industry.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job requirements. Emphasize your adaptability, attention to detail, and strong communication skills, as these are crucial for the Retail Team Member role.
How to prepare for a job interview at Boylesports NI
✨Show Your Enthusiasm for Customer Service
As a Retail Team Member, you'll be the first point of contact for customers. Make sure to express your passion for delivering excellent customer service during the interview. Share examples of how you've gone above and beyond for customers in the past.
✨Demonstrate Your Attention to Detail
The role requires a strong eye for detail, especially when processing bets and managing cash. Be prepared to discuss situations where your attention to detail made a difference, whether in previous jobs or personal experiences.
✨Highlight Your Adaptability
Since the business operates 7 days a week, flexibility is key. Talk about times when you've had to adapt quickly to changing circumstances or handle unexpected challenges. This will show that you're ready for the dynamic environment of retail.
✨Express Your Career Ambitions
BoyleSports values progression within the company. Share your career goals and how you see yourself growing within the organization. Mention any interest in moving towards management roles, as this aligns with their commitment to staff development.
