Senior Technical Delivery Manager (London)

About JustPark

JustPark is the premier partner offering both B2B solutions for destinations and B2C services for drivers, giving us the best of both worlds. We simplify the entire parking experience. From venues and councils to private driveways, our platform makes it simple for drivers to find, book, and pay for parking—while empowering our operating partners to deliver exceptional parking experiences.

We’ve always believed parking should be easier—from end to end. That’s why we, two trailblazing companies—ParkHub and JustPark—have come together to make that vision a reality.

ParkHub revolutionized event parking in the US., optimizing venue operations for a smoother, stress-free experience. JustPark transformed parking in the UK, turning the hunt for a spot into a simple, seamless task.

Now, as one unified company, we’re combining expertise to offer a full-service, frictionless parking solution for both businesses and consumers.

About the Role

As the Senior Technical Delivery Manager, you will work with our cross-functional teams and be accountable for orchestrating the delivery of complex, high-impact initiatives while continuously improving our agile practices and delivery frameworks.

As our first TDM, you'll play a key role in defining and shaping the position from the ground up.

Core Responsibilities

• Lead end-to-end delivery across 8 squads (4 each in the US and UK, ~4 engineers per squad) spanning Apps, Web, Backend, Data, and Innovation
• Develop and maintain delivery plans across the product engineering department, individual squads and specific initiatives
• Track and report on delivery progress, engineering metrics and team performance,
• Identify and manage technical delivery risks and dependencies
• Tailor delivery approaches to team needs while maintaining an acceptable level of consistency
• Continuously iterate and evolve delivery processes to deliver measurable improvements in speed, efficiency, predictability, quality and other metrics

• Serve as the organisation's JIRA power user, building and maintaining roadmaps, initiatives, epics, and milestones
• Configure and optimise JIRA workflows, dashboards, and reporting to provide visibility across all levels of the organisation
• Utilise LinearB to track and report on engineering metrics and team performance
• Implement and maintain delivery tools that work effectively across time zones and distributed teams

Process Improvement

• Drive agile maturity across all engineering teams, tailoring approaches to team needs while maintaining consistency
• Facilitate regular retrospectives and identify opportunities for process improvement
• Design and implement standardised reporting mechanisms for executive stakeholders
• Continuously evolve delivery practices to increase efficiency, predictability, and quality
• Establish and maintain delivery governance frameworks

Stakeholder Management

• Serve as the primary point of contact for delivery across all technical initiatives
• Communicate effectively with technical and non-technical stakeholders at all levels
• Build strong working relationships with Product, Engineering, and Business leadership in both the US and UK
• Provide regular, concise updates to executive leadership on delivery progress, risks, and mitigation strategies

• 5+ years experience managing complex technical initiatives across multiple teams in fast paced businesses
• Expert-level knowledge of JIRA, including Roadmaps and custom workflows
• Experience with metrics-driven delivery management tools
• Experience coordinating teams across multiple time sones
• Deep understanding of agile and experience tailoring multiple different methodologies/approaches
• Exceptional communication skills with the ability to tailor messaging to technical and non-technical audiences
• Technical background sufficient to understand engineering challenges and facilitate solutions

Bonus Skills

• Background in parking technology, mobility or related industries
• Experience with mobile app release management and app store processes
• Knowledge of data analytics and business intelligence tools
• Familiarity with event management or venue operations
• Experience with LinearB
• Experience with post-merger/acquisition technology integration projects

• Investment in YOU and your wellbeing: competitive healthcare package & other wellness offerings!

• Simplifying journeys so you can breathe easier: a range of travel related benefits for you to take advantage of such such as parking credit and much more!
• Recharge your batteries: lunches, snacks, drinks & other sustenance provided for you in the office & a generous holiday policy. Watch our video from our (our very own chef and longest-standing employee)
• We look out for your family: enhanced parental leave offerings and childcare benefits
• Look after the pennies!: 401k/pension offerings & referral schemes to continue growing our team
• Success is best when it's shared!: regular social activities and opportunities to spend time with your colleagues outside of work on us!

Our Interview Process

First-stage – 30-minute virtual video interview via Google Meet with the People Team to tell you more about JustPark and the role and learn more about your experience

Second-stage – 45-minute virtual video interview via Google Meet with the Hiring Manager

Third-stage – A take home task. We always make sure that the task is relevant for the role and as efficient as possible. Our tasks vary in length based on role & seniority but the task wouldn’t take longer than a max. of 3-4 hours to complete.

Final stage – A 1 hour final interview in our lovely office in Camden with the wider team in the US & UK. It will be a chance to meet some of your team and manager in-person, present your task and cover final interview-type questions.

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