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- Tasks: Manage client relationships and ensure satisfaction while driving business growth.
- Company: Global Payments empowers millions with innovative payment solutions for buyers and sellers worldwide.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Join a passionate team shaping the future of payment technology and make a real impact.
- Qualifications: Bachelor's degree preferred; relevant experience in client management is a plus.
- Other info: We celebrate diversity and provide equal opportunities for all applicants.
The predicted salary is between 43200 - 72000 £ per year.
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.Summary of This Role Manages the ongoing development of affiliate & strategic client relationships to ensure deep penetration within the client account and to minimize risks to the relationship while building effective long-term relationships and a high level of satisfaction with key senior-level decision makers and influencers. Ensures that operational and service delivery standards are being met and creates a demand for the organizations products and services by raising their profile with clients. Provides regular updates to finance and executive leadership on progress toward financial goals. Consults with legal and finance on contractual matters, and works with appropriate leadership to resolve contractual issues. Negotiates resolution to financial disputes. Participates in and provides key contributions to contract renewal discussions. Serves as client advocate and acts as an escalation point to coordinate resolution of issues that pose substantial customer, regulatory, or financial impacts. Leads a team of Account Managers by measuring progress to goals and ensure that the team understands client strategy and organizational complexity to effectively engage at the highest level. Allocates team member resources, to include business development for respective area, for problem resolution and management, client maintenance, project requests, system enhancements, and client specific requests. Provides performance feedback to team members at specified reviews as well as real time coaching to promote a growth environment. Customizes performance expectations and training plans based on role, experience, and knowledge as team member satisfaction predicates client satisfaction. Owns, directs and ensures complete set up and preparation for the client review monthly, quarterly, and annually, and understanding the content with the intent to improve the clients’ business. Manages the implementation, execution and follow up of actions associated with the client survey. Bachelor\’s Degree Relevant Experience or Degree in: related field of study from an accredited university is preferred. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.
Partner Growth Manager employer: Global Payments
Contact Detail:
Global Payments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partner Growth Manager
✨Tip Number 1
Familiarise yourself with the payments industry and Global Payments' specific offerings. Understanding their products and services will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Global Payments on platforms like LinkedIn. This can provide you with insider insights about the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Prepare to discuss your experience in managing client relationships and resolving disputes. Be ready to share specific examples that highlight your skills in negotiation and relationship management, as these are crucial for the Partner Growth Manager role.
✨Tip Number 4
Stay updated on industry trends and challenges in the payments sector. Being knowledgeable about current events and innovations will allow you to speak confidently about how you can contribute to Global Payments' success.
We think you need these skills to ace Partner Growth Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Partner Growth Manager position. Tailor your application to highlight relevant experiences that align with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in managing client relationships and team leadership. Use quantifiable achievements to demonstrate your impact in previous roles.
Write a Tailored Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific experiences that showcase your ability to manage client relationships and drive growth, as well as your understanding of the payments technology landscape.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Global Payments
✨Understand the Company and Its Products
Before your interview, make sure to research Global Payments thoroughly. Familiarise yourself with their payment solutions and how they serve their clients. This knowledge will help you demonstrate your genuine interest in the company and its mission.
✨Showcase Your Relationship Management Skills
As a Partner Growth Manager, you'll need to manage client relationships effectively. Prepare examples from your past experiences where you've successfully built and maintained strong relationships with clients or stakeholders, highlighting your negotiation and conflict resolution skills.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle challenging situations. Think of specific scenarios where you had to resolve conflicts or improve client satisfaction, and be ready to discuss the outcomes.
✨Demonstrate Leadership and Team Management Experience
Since the role involves leading a team of Account Managers, be prepared to discuss your leadership style and how you motivate and develop your team. Share examples of how you've provided feedback and created a growth environment for your colleagues.
