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- Tasks: Lead a vibrant pub, manage fresh food offerings, and engage with the local community.
- Company: Join Young's, a premium pub group focused on individuality and community spirit.
- Benefits: Enjoy bonuses, private health insurance, pension schemes, and discounts at all Young's venues.
- Why this job: Embrace creativity and autonomy while making a real impact in your community.
- Qualifications: Experience in hospitality and customer service, with a passion for fresh food.
- Other info: This is a live-out position, perfect for entrepreneurial spirits ready to shine.
The predicted salary is between 36000 - 60000 £ per year.
We're looking for a General Manager with experience running a fresh-food business for the Wheatsheaf in Esher. The ideal candidate has experience managing a premium food -lead pub that truly sits in the heart of its community – we need someone to be the face of the business and engage with the local community, with a keen eye for detail and who is passionate about providing top quality service and products to our regulars. Please note this is a live Out Position
Running a Pub for Young's:
We're all about freedom within a framework – you decide what goes on the food menu – and that doesn't mean picking from a bank of recipes! You tailor your offer to your guests and grow the business in line with your business vision! You decide what events and sales driving to do, what the team uniform is, and look after all of your own recruitment and marketing. We believe pubs should be differentiated and individual and so we are looking for entrepreneurial General Managers to put their own stamp on our businesses. If you are a people focused pub general manager with fresh food experience, then we want to hear from you. What We Offer Our General Managers:
- Huge annual bonus potential – up to 100% of your salary!
- Private Health Insurance
- Enhanced Company Pension Scheme
- Life Assurance Scheme
- 20% discount in all Young's pubs and hotels
- Access to our Share Save Scheme
- Access to our Career Pathway and Training and Development Courses
What we look for in a General Manager:
We are looking for a creative & entrepreneurial General Manager to join and lead our team in our stylish, food focused pub. As the successful General Manager, you will embrace the autonomy given to run your business and offer unique ideas to drive your team to success. You will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will recruit & develop your team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us. Thanks for your interest in working with Youngs. If you’d like to be part of our team, then apply now!“We believe in developing our people to delight our customers” Skills
Experience in Customer Service Passion for hospitality #J-18808-Ljbffr
Locations
General Manager (Esher) employer: Young's Pubs
Contact Detail:
Young's Pubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager (Esher)
✨Tip Number 1
Familiarise yourself with the local community in Esher. Attend local events or visit nearby pubs to understand what makes them successful and how you can bring your unique touch to the Wheatsheaf.
✨Tip Number 2
Showcase your entrepreneurial spirit by preparing a few innovative ideas for the food menu or events that could attract more customers. This will demonstrate your proactive approach and passion for the role.
✨Tip Number 3
Network with other professionals in the hospitality industry, especially those who have experience in running food-led pubs. They can provide valuable insights and may even refer you to opportunities.
✨Tip Number 4
Prepare to discuss your customer service philosophy during the interview. Think about specific examples where you've gone above and beyond to ensure customer satisfaction, as this aligns with the values of Young's.
We think you need these skills to ace General Manager (Esher)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a General Manager at the Wheatsheaf. Highlight your experience in running a fresh-food business and managing a team in your application.
Tailor Your CV: Customise your CV to reflect your relevant experience in the hospitality industry, particularly in premium food-led pubs. Emphasise your entrepreneurial spirit and any unique initiatives you've implemented in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and community engagement. Share specific examples of how you've successfully managed teams and driven business growth in the past.
Showcase Your Vision: In your application, express your vision for the Wheatsheaf. Discuss how you would tailor the food menu, engage with the local community, and create unique events that align with the pub's identity.
How to prepare for a job interview at Young's Pubs
✨Show Your Passion for Hospitality
Make sure to express your genuine passion for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to provide exceptional customer service in your previous roles.
✨Demonstrate Your Community Engagement
Since the role requires being the face of the business, prepare to discuss how you would engage with the local community. Think of creative ideas for events or initiatives that could bring people together and enhance the pub's presence in Esher.
✨Highlight Your Entrepreneurial Spirit
The company values creativity and individuality, so be ready to showcase your entrepreneurial mindset. Discuss any past experiences where you tailored offerings or implemented unique strategies that drove business success.
✨Prepare for Team Management Questions
As a General Manager, you'll need to recruit and develop your team. Be prepared to answer questions about your management style, how you motivate staff, and any training methods you've used to ensure your team delivers top-notch service.
