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- Tasks: Lead AI integration projects and enhance customer satisfaction through technical guidance.
- Company: Atlassian is a global leader in software solutions, fostering collaboration and innovation.
- Benefits: Enjoy flexible work options, community engagement perks, and inclusive culture.
- Why this job: Join a dynamic team driving AI adoption and making a real impact on customer success.
- Qualifications: Expertise in AI, Forge, Python, and experience with Atlassian products required.
- Other info: Travel up to 30% for events and client meetings.
The predicted salary is between 43200 - 72000 £ per year.
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. We can hire people in any country where we have a legal entity. Your future team will be part of the Customer Success team under the Sales and Success department. As a Technical Adoption Architect, you\’ll work closely with cross-functional teams to integrate AI and Rovo technologies. You\’ll lead workshops, address security concerns, and ensure successful AI adoption. Your work will involve managing projects, engaging with customers, and continuously improving processes to enhance customer satisfaction and operational efficiency. We\’re hiring an Technical Adoption Architect ((with an AI focus)) to join our Technical Customer Success Manager team, reporting to the Head of AI Adoption. Atlassian Technical Adoption Architects are technical experts with Atlassian solutions, delivering guidance to drive value realization and adoption from Atlassian. Technical Adoption Architects are accomplished at delivering performant technical guidance at scale, aligning product capabilities with business needs and desired outcomes. They partner with Pre-Sales, Post-Sales, and Product teams to provide the solutions and technical guidance to help the customer achieve their desired outcomes and goals. You will help our strongest promoters showcase successes to their peers, and serve as the tip of the spear in growing the reach of our technologies for new use cases and markets. Atlassian Technical Adoption Architects aim to help enterprise customers get the most of their Atlassian investment. Understand technical requirements, guide solution implementation, and support successful adoption Work with Account Teams to plan and execute customer-specific journeys Engage with product and account teams to support clients and identify growth opportunities Travel up to 30% domestically and internationally for events and customer meetings Demonstrated expertise in AI ~ Experience with Forge and Python-based development ~ Experience helping an organization adopt an Atlassian or similar product ~ Experience in one or more solution area, such as ITSM, DevOps, Enterprise Strategy and Planning Experience working on cross-team projects, engaging with Sales, Product, Support, and other teams Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our software products help teams all over the planet and our solutions are designed for all types of work. To ensure that our products and culture continue to incorporate everyone\’s perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process.
Planning Systems Architect employer: Atlassian
Contact Detail:
Atlassian Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planning Systems Architect
✨Tip Number 1
Familiarise yourself with Atlassian products and their integration capabilities, especially in relation to AI and Rovo technologies. Understanding how these tools can enhance customer success will give you a significant edge during discussions.
✨Tip Number 2
Network with current or former Technical Adoption Architects at Atlassian. Engaging with them can provide insights into the role's challenges and expectations, helping you tailor your approach when discussing your fit for the position.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led cross-functional projects in the past. Highlighting your experience in managing diverse teams and driving technical adoption will resonate well with the hiring team.
✨Tip Number 4
Stay updated on the latest trends in AI and its application within enterprise solutions. Demonstrating your knowledge of current developments will show your commitment to continuous improvement and innovation in the field.
We think you need these skills to ace Planning Systems Architect
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Planning Systems Architect position. Tailor your application to highlight relevant experiences that align with the job description.
Highlight Technical Expertise: Emphasise your technical skills, especially in AI, Forge, and Python-based development. Provide specific examples of how you've successfully implemented these technologies in previous roles.
Showcase Customer Engagement Experience: Demonstrate your experience in engaging with customers and cross-functional teams. Include examples of how you've helped clients adopt new technologies or improve processes, as this is crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that not only summarises your CV but also expresses your passion for the role and the company. Mention why you want to work at Atlassian and how you can contribute to their success.
How to prepare for a job interview at Atlassian
✨Understand the Role
Make sure you have a clear understanding of the Planning Systems Architect role and its responsibilities. Familiarise yourself with Atlassian's products and how they integrate AI and Rovo technologies, as this will help you demonstrate your knowledge during the interview.
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with AI, Forge, and Python-based development. Highlight specific projects where you've successfully implemented these technologies, as well as any relevant experience in ITSM, DevOps, or Enterprise Strategy and Planning.
✨Engage with Cross-Functional Teams
Since the role involves working closely with various teams, be ready to share examples of how you've collaborated with Sales, Product, and Support teams in the past. This will show your ability to work effectively in a cross-functional environment.
✨Prepare for Customer Engagement Scenarios
Think about how you would approach customer-specific journeys and address security concerns. Prepare to discuss strategies for enhancing customer satisfaction and operational efficiency, as this is a key aspect of the role.
