Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage applicants, conduct viewings, and negotiate offers while providing top-notch customer service.
- Company: KFH is London's largest property services group, managing over 15,000 units across the capital.
- Benefits: Enjoy uncapped commission, annual awards, skiing trips, and community charity involvement.
- Why this job: Join a collaborative team that values innovation and exceptional service in a thriving industry.
- Qualifications: Proven experience in estate agency with outstanding communication skills and a passion for customer service.
- Other info: KFH promotes diversity and inclusion, making it a great place to grow your career.
The predicted salary is between 36000 - 60000 £ per year.
Do you have experience as a Lettings Negotiator? Do you have experience in forming and developing great relationships with customers and colleagues? Are you looking to take the next step in your career? If so, this senior lettings negotiator position at KFH can offer you industry leading training programmes, fantastic social opportunities, and a network to learn from the best. We’re looking for an individual that can collaborate with others, share their lettings knowledge and skills. At KFH we are continuously looking for opportunities to improve and are looking for a senior lettings negotiator to bring new thinking and embrace our legacy.
At KFH, with over 60 branches across the capital we are London’s largest property services groups, and we are growing! As one of London’s leading property services groups we offer a range of property services including block management, commercial, residential, and financial services. We manage over 15,000 residential and commercial units in different mixed-use schemes across 130 locations in London, with a combined portfolio worth £10 billion. In addition to this, we have one of the largest teams of qualified chartered surveyors and valuers in London and provide a whole range of services for corporate and private clients. Our employees are at the heart of our business and help to drive our success by supporting each other and providing exceptional service with care in order to achieve the right results with integrity. We pride ourselves on working in collaboration and valuing experience as well as encouraging new thinking.
As a senior lettings negotiator you will may a key part in helping tenants to find the right property, working with your landlords to support them in the renting process from marketing through to negotiation, progressing a tenancy and to the final move in day. Throughout this you will be offering exceptional customer service to your applicants, landlords, and other parties.
You will report to our Branch Director.
Responsibilities of a senior lettings negotiator include:
- Daily management of applicants
- Generate and conduct viewings
- Ensure landlords are up to date on all matters
- Negotiating offers
- Collect holding deposits and tenancy monies
- Oversee tenant referencing and right to rent checks
- Oversee all legal compliance on agreed offers
- Provide high levels of customer service
At KFH we are looking for a senior negotiator with a proven track record in estate agency, a negotiator that offers outstanding communication, and someone who is passionate about delivering excellent customer service to all of our clients whilst achieving the right results, and enhancing our reputation.
As a senior lettings negotiator at KFH, you will reap the rewards of an uncapped commission structure up to 30% plus cross referral incentives. Each year we celebrate success by hosting a companywide Awards Ceremony and we also take our top performing employees skiing in Verbier. We also have regular involvement with our chosen London based charity, London Youth. Activities vary from cake sales to Tough Mudder to marathons and we encourage our employees to participate. We pride ourselves in fantastic customer service, exceptional communication and delivering the right results.
This senior lettings negotiator role is for someone looking for that next step in property.
Click here to see all our company benefits, including additional earning potential and discounts.
KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.
#J-18808-Ljbffr
Senior Lettings Negotiator employer: Kinleigh Folkard & Hayward
Contact Detail:
Kinleigh Folkard & Hayward Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Lettings Negotiator
✨Tip Number 1
Network with current and former employees of KFH to gain insights into the company culture and expectations for the Senior Lettings Negotiator role. This can help you tailor your approach and demonstrate your understanding of their values during the interview.
✨Tip Number 2
Prepare specific examples from your past experience that showcase your ability to build relationships and provide exceptional customer service. Highlighting these skills will resonate well with KFH's emphasis on collaboration and client satisfaction.
✨Tip Number 3
Stay updated on the latest trends in the property market, particularly in London. Being knowledgeable about current market conditions will not only impress your interviewers but also show that you are proactive and passionate about the industry.
✨Tip Number 4
Demonstrate your willingness to embrace new thinking by sharing innovative ideas or strategies you've implemented in previous roles. KFH values fresh perspectives, so showcasing your creativity can set you apart from other candidates.
We think you need these skills to ace Senior Lettings Negotiator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Lettings Negotiator. Focus on your achievements, such as successful negotiations and customer satisfaction, to demonstrate your suitability for the senior role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property services and your ability to build relationships. Mention specific examples of how you've contributed to previous teams and how you can bring new thinking to KFH.
Highlight Relevant Skills: In your application, emphasise skills that are crucial for the role, such as negotiation, communication, and customer service. Provide examples of how you've successfully used these skills in past roles.
Show Enthusiasm for the Company: Research KFH and mention what excites you about their approach to property services. Express your eagerness to contribute to their legacy and improve their operations as a Senior Lettings Negotiator.
How to prepare for a job interview at Kinleigh Folkard & Hayward
✨Showcase Your Experience
Be prepared to discuss your previous experience as a Lettings Negotiator in detail. Highlight specific examples where you successfully formed relationships with clients and colleagues, as this role heavily relies on collaboration and communication.
✨Demonstrate Customer Service Skills
Since exceptional customer service is a key aspect of the role, think of instances where you went above and beyond for a client. Be ready to explain how you handle difficult situations and ensure customer satisfaction.
✨Understand KFH's Values
Research KFH’s mission and values before the interview. Show that you align with their commitment to collaboration, integrity, and continuous improvement by discussing how you embody these principles in your work.
✨Prepare Questions
Have thoughtful questions ready to ask the interviewer about the company culture, training programmes, and opportunities for growth. This shows your genuine interest in the position and helps you assess if KFH is the right fit for you.
