At a Glance
- Tasks: Be a GANNI ambassador, delivering exceptional client experiences and driving sales.
- Company: Join GANNI, a vibrant fashion brand committed to sustainability and community.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and creativity.
- Why this job: Embrace a culture of authenticity and optimism while making a real impact in fashion.
- Qualifications: 2+ years in luxury retail, strong communication skills, and a results-driven mindset required.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 28800 - 43200 Β£ per year.
WE ARE HIRING FULL-TIME CLIENT ADVISORS TO JOIN OUR AMAZING STORES ALL OVER LONDON!
You will be an ambassador for GANNI. You will work within our beautifully curated stores and report directly to one of our Store Managers. The GANNI culture is based on a learning and results-driven mentality, where everyone is united by a common purpose.
At GANNI, we are passionate and optimistic people who live and breathe everything we stand for. You have a responsible, environmentally friendly approach to our business. You keep an open mind, and you are authentic in everything you do.
You will support your team to always deliver service that is seamless, efficient and dedicated to the clientβs needs.
You will run a business that is based on an omnichannel/omnicommerce mentality where missing a sale is not an option. You have a result-oriented mindset, and you will drive footfall through a digital client outreach program as an integral part of your daily business. Through online booking services and in-store events, you and your team will build and foster the GANNI community.
You will be a part of managing and motivating the store team to achieve KPI targets, and you will create a culture within your team that is authentic, optimistic and driven by results and the opportunity to learn.
KEY RESPONSIBILITIES
β Ensure exceptional client experiences
β Deliver outstanding styling sessions
β Establish loyalty within the community
β Foster client outreach program to drive footfall to the store
β Strive to reach KPI targets and support maintaining a KPI-driven environment.
β Drive in-store shopping events through your client database and establish a program to foster client relationships.
β Secure all sales
β Maintain VM guidelines
β Stock management in all aspects
PROFESSIONAL QUALIFICATIONS
β Minimum 2 years of experience in luxury retail.
β Experience with sales and working within a results-driven and goal-oriented environment.
β Omnichannel and omnicommerce understanding
β Excellent communication skills
β Ability to work in a fast-paced environment – both during the week and weekends
β Fluent in English
THE GANNI WAY
We are looking for a true GANNI ambassador – someone who shares our values of Openness (ready to evolve, honest not perfect), Optimism (you never stand still, just dance!), Authenticity (you march at your own beat!), Accountability (no excuses, you make an impact) & Responsibility (make small changes, see big differences).
The GANNI culture is based on a learning and results-driven mentality, where everyone is united by a common purpose of (hack)the fashion system!
GANNI is a state of mind – more than a way of dressing and we love to change the usual practice in everything we do. We are confident and capable of anything! So prepare yourself to be comfortable with the uncomfortable and hacking the system together with our amazing Retail team!
BE BOLD AND JOIN OUR GANNI COMMUNITY!
We hope you got all your questions answered and feel motivated to join our team and become a part of the GANNI community.
We will be interviewing candidates continuously and kindly ask you to send your application and CV as soon as possible. Please use the βApply for positionβ button.
We welcome applications from all people regardless of gender identities, sexual orientations, ethnicities, racial identities, religious beliefs, disability statuses and personal expressions. We only want to know why youβre great for this role, so please avoid including your picture, age, and marital status in your CV.
Department:
Lokation: London
Application deadline: 10 Aug 2025
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Full-time Client Advisor - London employer: Ganni
Contact Detail:
Ganni Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Full-time Client Advisor - London
β¨Tip Number 1
Familiarise yourself with GANNI's brand values and culture. Understanding their commitment to openness, optimism, authenticity, accountability, and responsibility will help you align your approach during interviews and discussions.
β¨Tip Number 2
Showcase your experience in luxury retail by preparing specific examples of how you've driven sales and enhanced customer experiences in previous roles. This will demonstrate your results-driven mindset and ability to thrive in a fast-paced environment.
β¨Tip Number 3
Engage with GANNI's community online. Follow their social media channels, participate in discussions, and attend any events they host. This will not only show your enthusiasm for the brand but also give you insights into their client outreach strategies.
β¨Tip Number 4
Prepare to discuss how you can contribute to fostering a positive team culture. Think about ways you can motivate your colleagues and drive footfall through innovative ideas, as this aligns with the collaborative spirit GANNI promotes.
We think you need these skills to ace Full-time Client Advisor - London
Some tips for your application π«‘
Understand the GANNI Culture: Familiarise yourself with GANNI's values of Openness, Optimism, Authenticity, Accountability, and Responsibility. Reflect these values in your application to show that you align with their culture.
Tailor Your CV: Highlight your experience in luxury retail and any relevant achievements in a results-driven environment. Make sure to emphasise your communication skills and ability to work in fast-paced settings.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your understanding of omnichannel retail. Use specific examples from your past experiences to demonstrate how you can contribute to the GANNI community.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Ensure that your documents are clear, concise, and free of typos to make a strong impression.
How to prepare for a job interview at Ganni
β¨Embrace the GANNI Culture
Familiarise yourself with GANNI's values of Openness, Optimism, Authenticity, Accountability, and Responsibility. During the interview, demonstrate how you embody these values in your previous roles and how they align with your personal ethos.
β¨Showcase Your Client Experience
Prepare to discuss your past experiences in luxury retail, particularly focusing on how you've delivered exceptional client experiences. Be ready to share specific examples of styling sessions or client outreach initiatives that resulted in increased footfall or sales.
β¨Highlight Your Results-Driven Mindset
GANNI is looking for candidates who thrive in a KPI-driven environment. Be prepared to talk about how you've met or exceeded targets in previous roles, and how you plan to contribute to achieving GANNI's goals.
β¨Demonstrate Your Omnichannel Understanding
Since the role involves an omnichannel approach, be ready to discuss your understanding of both online and in-store sales strategies. Share any relevant experiences where you've successfully integrated digital outreach with in-store events to enhance customer engagement.