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- Tasks: Lead daily operations, manage projects, and mentor a diverse team in a digital agency.
- Company: ICL is a top London digital agency focused on web development and bespoke CRM systems.
- Benefits: Enjoy flexible remote work, competitive salary, and professional development opportunities.
- Why this job: Join a transformative team driving innovation and operational excellence in a dynamic environment.
- Qualifications: Experience in senior operations roles within digital agencies and knowledge of web development processes required.
- Other info: Be part of a pivotal growth phase and foster long-term client relationships.
The predicted salary is between 43200 - 72000 £ per year.
Social network you want to login/join with: Head of Operations (Web Division), Wandsworth Information Technology – ICL is a leading London-based digital agency, specialising in website development and bespoke CRM systems. We also provide a comprehensive suite of hosting, support, security and maintenance services, alongside strategic consultancy in B2B and B2C digital marketing. Our expertise spans SEO, PPC, and social media management, serving a well-established portfolio of global clients. We are seeking a strategic and detail-oriented Head of Operations to lead and optimise project delivery within our Web Division. Reporting to the Chief Technology Officer (CTO), you will be joining ICL at a pivotal time of transformation and growth. The successful candidate will be instrumental in driving operational excellence, streamlining internal processes, and fostering strong, long-term client relationships. Lead the day-to-day operations of the Web Division, including end-to-end project delivery, resource planning, and budget oversight. Manage, mentor, and support a multidisciplinary team including designers, project managers, developers, digital marketers and support staff. Monitor project performance, timelines, and KPIs, proactively identifying and mitigating risks and bottlenecks. Champion quality assurance, innovation, and a culture of continuous improvement across the division. Proven experience in a senior operations or delivery role within a digital agency or technology-led environment. Strong understanding of web development processes and technologies (e.g. WordPress, Laravel). Competitive salary and benefits package. Flexible remote working, with occasional in-person meetings as required. Opportunities for professional development and mentorship from industry leaders. #
Operation Supervisor (Remote) employer: DevFinders
Contact Detail:
DevFinders Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operation Supervisor (Remote)
✨Tip Number 1
Familiarise yourself with the latest trends in web development and digital marketing. Understanding technologies like WordPress and Laravel will not only boost your confidence but also demonstrate your commitment to staying current in the industry.
✨Tip Number 2
Network with professionals in the digital agency space, especially those who have experience in operations roles. Engaging with industry peers can provide valuable insights and potentially lead to referrals that could enhance your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven operational excellence in previous roles. Highlighting your ability to streamline processes and improve project delivery will resonate well with the hiring team.
✨Tip Number 4
Showcase your leadership skills by sharing experiences where you've successfully managed and mentored teams. Emphasising your capability to foster a collaborative environment will align with the company's focus on team dynamics.
We think you need these skills to ace Operation Supervisor (Remote)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations and project management within a digital agency or technology-led environment. Emphasise your understanding of web development processes and any specific technologies mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strategic thinking and detail-oriented approach. Mention how your previous experiences align with the responsibilities of leading day-to-day operations and managing a multidisciplinary team.
Highlight Key Achievements: In both your CV and cover letter, include specific examples of how you've driven operational excellence, improved processes, or fostered client relationships in past roles. Use metrics where possible to demonstrate your impact.
Proofread and Edit: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of Head of Operations.
How to prepare for a job interview at DevFinders
✨Understand the Company and Its Services
Before your interview, take the time to research ICL thoroughly. Familiarise yourself with their website development processes, CRM systems, and digital marketing strategies. This knowledge will help you demonstrate your genuine interest in the company and its operations.
✨Showcase Your Leadership Skills
As a potential Head of Operations, it's crucial to highlight your experience in managing multidisciplinary teams. Prepare examples of how you've successfully led teams, mentored staff, and improved project delivery in previous roles. This will show that you're ready to take on the responsibilities of the position.
✨Prepare for Technical Questions
Given the focus on web development processes and technologies, be ready to discuss your understanding of platforms like WordPress and Laravel. Brush up on relevant technical knowledge and be prepared to explain how you've applied this in past projects.
✨Demonstrate Problem-Solving Abilities
The role requires identifying and mitigating risks and bottlenecks. Think of specific instances where you've faced challenges in project management and how you overcame them. This will illustrate your proactive approach and ability to drive operational excellence.
